The trip has been amazing, South Africa is an amazing country. The Cape Grace is a top notch hotel with a fantastic staff. The Lions Sand Ivory Loge could not have been better, we saw the Big 5 within... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We worked primarily with George for our honeymoon in New Zealand and he did a great job helping organize everything. We always got timely and detailed communication regarding next steps and all activi... Zobacz więcej
Reakcja na opinię
I had a little less than 2 weeks between a group tour in Mongolia and a group tour in eastern Australia. Swain put together a customized tour for 2 of us to Perth and Broome in Western Australia and t... Zobacz więcej
Reakcja na opinię
Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Organizator turystyki
- również w kategorii:
- Biuro podróży
Napisane przez firmę
Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Dane kontaktowe
19041, Haverford, Stany Zjednoczone
- 1-800-227-9246
- info@swaindestinations.com
- swaindestinations.com
4,9
Doskonała
235 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
True Professionals creating amazing…
True Professionals creating amazing experiences in Australia and New Zealand
14 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Angela,
We value your comments and we are pleased to know that you have enjoyed your experience in working with us, to create amazing experiences for visitors to Australia and New Zealand.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Fantastic New Zealand tours and experience
Dawn was wonderful to work with. She went above and beyond the call of duty, even spending hours on christmas Eve reworking a last minute request from a client to make the trip easier and better! 5 stars! Excellent service!
13 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Thank you for your comments, which we do appreciate. We are delighted to know that you received excellent service and that our consultant was of such help to you and your clients, to make their trip easier and better.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Had an AMAZING trip
Had an AMAZING trip, with seamless connections and great tours! So grateful that Swain had all our arrangements made and spelled out clearly in a very detailed itinerary.
12 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Susan,
How wonderful to hear that your trip was amazing and that all of the arrangements worked seamlessly for you. We appreciate your comments, thank you.
Kind Regards,
Anne Pace
Swain Destinations
Donna Blumeris was wonderful to work…
Donna Blumeris was wonderful to work with. Deidre in Capetown went above and beyond for our clients.
Thank you all again.
11 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Karen,
We appreciate your comments and to know how much our staff both here in the U.S. and in Cape Town, were of assistance to you and to your clients. Thank you for your follow up.
Kind Regards,
Anne Pace
Swain Destinations
Smurti help was great.
6 stycznia 2020
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Nayda,
We are happy to know that you enjoyed working with one of our consultants and thank you for choosing Swain Destinations. We look forward to assisting you in the future.
Kind Regards,
Anne Pace
Swain Destinations
This is the second time I've used Swain…
This is the second time I've used Swain Destinations (although years apart) and I was just as impressed as I was the first time. My clients were also impressed since Swain reached out to them while they were on their vacation.
Thanks Swain Destinations!
28 grudnia 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Lynette,
Thank you for your comments and for letting us know that both you and your clients were impressed with our service. We look forward to assisting you a third time!
Kind Regards,
Anne Pace
Customer Success Manager
Working with Connie was a pleasure
Working with Connie was a pleasure. I was able to get everything we wanted and more. Her professionalism was outstanding. Everything was well planned and worked perfectly. There was always someone to meet and greet us at all of our stops.
Her expertise was essential in making this a memorable trip. I can only thank her and her company for a fabulous trip to New Zealand.
26 grudnia 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Helene,
It is such a pleasure to hear that you had a fabulous trip to New Zealand and that everything was well planned and worked perfectly. Thank you for your feedback and your comments on working with our company.
Kind Regards,
Anne Pace
Customer Success Manager
Kathryn at Swain is fabulous to work…
Kathryn at Swain is fabulous to work with and very knowledgeable.
23 grudnia 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Melanie,
Thank you for your comments and we are happy to learn that you have enjoyed working with one of our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager
Every single detail handled to…
Every single detail handled to perfection!
9 grudnia 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Karen,
We are delighted to know that your trip was a success and that every single detail was handled to perfection. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager
Australia, New Zealand , and Fiji
Swain Destinations is an A+ vendor to work with from start to finish. Their agents are very knowledgeable, professional and were a pleasure to work with. They got back to me within 24 hours with a detailed itinerary , really making my job very easy. What I always like about Swain Destinations is that they listen to what my clients want to see and do. Excellent service and excellent products.
2 grudnia 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Valerie,
Thank you for your comments and your A+ rating, which we appreciate. Our goal is to ensure that you have a seamless experience in working with us and to provide excellent service and products for you and your clients.
Kind Regards,
Anne Pace
Customer Success Manager
Great Travel Partners
I love getting rave reviews from my clients and Swain is my "go to" destination partner for Australia & New Zealand. They work with me every step of the way to ensure my travelers have a great experience. thanks for making we look good!
20 listopada 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Kathleen,
We are happy to know that your clients give you rave reviews after they have returned from their travels. We appreciate your partnership and look forward to continuing to work with you to ensure your clients have a great experience when traveling with Swain Destinations in Australia and New Zealand.
Kind Regards,
Anne Pace
Swain Destinations
Always great from beginning to End to…
Always great from beginning to End to deal with all the Staff at Swain.
30 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Cynthia,
We value your support and your partnership and we appreciate your positive comments about working with our staff.
Kind Regards,
Anne Pace
Swain Destinations
Very responsive through the entire…
Very responsive through the entire booking process. My Swain booking agent also checked in with the lad operator during their holiday to see if my clients were having a good time. They noted that to me upon their return.
29 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Howard,
We appreciate your follow up comments and to know that your clients also appreciated our service, particularly during their travels.
Kind Regards,
Anne Pace
Customer Success Manager
Kathryn Fisher is wonderful to work…
Kathryn Fisher is wonderful to work with.
Thorough and detail oriented.
She definitely knows her stuff and my clients
always return delighted with their experiences
in Australia or New Zealand.
I have a couple on a 25 day tour right now and i'm
sure their reactions will be similar.
25 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Sandra,
Thank you for sharing your comments on working with one of our consultants and we are so happy to know that your clients return from Australia and New Zealand delighted with the experiences they have had while traveling.
Kind Regards,
Anne Pace
Customer Success Manager
Grant St Clair is very knowledgeable…
Grant St Clair is very knowledgeable and professional. He is a pleasure to work with. He makes my easy.
23 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Hello Lynda,
Our goal is to provide you with our professional expertise and the most up to date local knowledge to make trip planning a seamless experience. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Loved the updates and client came back…
Loved the updates and client came back said everything was amazing to Africa. Would definately use them again!
15 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Vicky,
We are happy to hear that your clients had an amazing experience on their recent trip to Africa. The staff in our local office in Africa communicates with clients while they are traveling, so that you can be kept updated as well. We look forward to assisting you with future travel arrangements to one of our destinations, Africa, Asia or Oceania.
Kind Regards,
Anne Pace
Customer Success Manager
Great travel company
Great travel company. Professional, helpful and planned wonderful trip to Australia.
3 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Mrs. Menkus,
Thank you for sharing your recent travel experience and we are so pleased to know that you had a wonderful trip and that you found our company to be so helpful and professional.
Kind Regards,
Anne Pace
Customer Success Manager
My Swain Experiences. After almost 17 trips to include 8 to…
After almost 17 trips to include 8 to Africa planned through Swain, I am not only extremely pleased with my experiences, but have recommended Swain to family and friends for their travel plans.
1 października 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Mr. Sheppard,
Thank you for your continued support and recommendation of Swain Destinations. We value your loyalty in planning your travel arrangements with us.
Kind Regards,
Anne Pace
Customer Success Manager
Great Travel Experience
Very good experience! Great reliable information and attendance to details.
28 września 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Mr. Robinson,
Thank you for your comments and we are pleased that you had a very good experience and enjoyed our reliable information and attention to detail.
Kind Regards,
Anne Pace
Customer Success Manager
The location of hotel choices was…
The location of hotel choices was perfect. The pick up-drop off from/to hotel/airports was always on time. Had a great time.
27 września 2019
Opinia niezależna
Odpowiedź od Swain Destinations
Dear Lynda,
Thank you for letting us know that you had a great time on your recent vacation. The location of your accommodation is an important factor as are all of the transfer arrangements within your itinerary!
Kind Regards,
Anne Pace
Customer Success Manager
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.