Don't bother shopping online if you think you may want to return it. The online sizing chart gives the under armpit size rather than chest size hence item way too tight. I had to pay for my own retu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service. They were kind enough to exchange for an 'old style' Sutsu t-shirt which is more loose-fitting. Very quick responses to my emails. Very pleased with the t-shirt.
Reakcja na opinię
Purchased my first Sutus item, heavy weight Duck Canvas Shorts, they are without any doubt the best shorts I have ever had, very comfortable, made from excellent quality material which has been crafte... Zobacz więcej
Reakcja na opinię
I have a good number of Sutsu garments. Great quality, last well and always true to size. Can't fault their products. Excellent customer service too. I have a couple of t shirts from around 2017... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. They will not take the page down. If you want to see reviews of the brand please head to sutsu.com to see over 1300+ reviews. Sutsu is an Organic men's & women's streetwear and fashion brand. Established in 2004. All garments are made to order. B Corp Pending.
Dane kontaktowe
71-75 Shelton Street, WC2H 9JQ, London, Zjednoczone Królestwo
- hello@sutsu.com
- sutsu.com
4,4
Doskonała
170 recenzji
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sutsu is a great company with great products
Sutsu is a great company, not just stating they’re ethical but putting it into practice too. The sweatshirts are great value and well made. Wouldn’t buy elsewhere now and this is my 3rd purchase! Well done Sutsu
Item type:
XXL / Black sweatshirt Dawn Patrol
14 września 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Richard, Thank you for your great 5* review and kind words. We really appreciate your support of our small independent brand. Thank you for all your orders and we are so pleased you like the quality of your new addition, the Dawn patrol sweatshirt to your wardrobe. We wish you lots of fun adventures in it and look forward to seeing you again soon.
I'm a big fan of this company
I'm a big fan of this company. Always clear where my order is up to, always arrive in time, I really like the shirts, they're a great fit, I love the designs. Couldn't recommend enough.
23 sierpnia 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Ian, Thank you for your 5* review and support of Sutsu. As a small independent it makes us happy and we really appreciate it. Thank you for sharing on here and we are really pleased you love the fit of your t-shirts. Thank you again for the recommendation and supped. We wish you many happy adventures for the rest of this year and beyond.
Fab T-Shirt
Fab T-Shirt, lovely quality and friendly business too. I wanted this order in time for a holiday and after emailing I received an understanding reply and the t-shirt arrived not long after. Everyone needs to support small independent businesses like these. 👍
12 września 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Lee, Thank you for your great review and the 5*. Great to read the team sorted your t-shirts for you and thank you for your kind words of support we really appreciated it. Thank you for sharing and we look forward to seeing you again soon.
Quality cotton tees!
Great quality cotton tees and supporting a B Corp certified British independent brand is a bonus! Fast dispatch and great customer care.
10 września 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Dylan, Thank you for your kind words and support in Sutsu, we really appreciate it. Really pleased you like your t-shirts. We hope to see you again soon and wish you a great many happy adventures today and beyond.
Great quality
Great quality. Will be ordering more from these guys. Keep up the good work
1 września 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Danny, Thank you for your review, we really appreciate your support. We are really pleased that you like your Dancing Bear t-shirt. We look forward to seeing you and again and positive words. We wish you many fun adventures this year and beyond. Team Sutsu
Super Sutsu
Sutsu T shirts are high quality products that hold colour and shape over time. Every one I've bought has become a 'favourite'
Great comms too with Team Sutsu when I couldn't see the T shirt I wanted.
Quality clothing, good value, nice people, highly recommended.
6 sierpnia 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Pete, Thank you for your great 5* review, we really appreciate it. Great to read you love your t-shirts and they have become one of your favourites. Thank you for your kind words in regard to our customer service and glad we could help. We wish you many happy adventures in your Sutsu t-shirts.
High quality clothes + smooth purchase experience
High quality, seemingly durable clothes (slim sweater + long haul t-shirts), prompt delivery, as well as a smooth online purchase experience, despite mishaps due to tech fatigue on my own part. It's really nice to see proper design at an affordable price. Durability is slowly gaining traction without costing the earth. Also, greater value from ordering from independent online designers/suppliers who can skip the high street retail shop surcharge. Likely one of my preferred outlets going forward alongside a couple of other UK-based clothes companies.
2 września 2024
Opinia niezależna
Odpowiedź od Sutsu
Thanks for the lovely review. Am glad we were able to resolve the issues regarding the emails / order confirmation for you. Thanks for all the kind words and glad to hear you are happy with the product and pricing. Glad to have you on board and we look forward to welcoming back in store. Hope you have lots of adventures in your new Sutsu.
I love the designs
I love the designs, especially the sweatshirts and hoodies. Customer service deserves a special shout-out.
27 sierpnia 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Niels, Thank you for taking the time to leave a review, we really appreciate it as an independent brand. Thank you for you kind words on our customer service! Glad you love your chosen designs and your order. We look forward to seeing you again soon and thank you again for your support in Sutsu.
I’ve taken a chance on a few different…
I’ve taken a chance on a few different stores advertised through Instagram and the quality has usually let me down in comparison to the photos advertised. This isn’t the case with Sutsu, they are brilliant. The quality when I received the clothes were even better than how they looked in the photos. I just wish they had a larger range of clothes so I could use them more often.
16 sierpnia 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Daniel, Thank you for your great review and the 5*. We really appreciate it as an independent brand. Thank you for taking a chance on Sutsu and we are so pleased that we did not let you down and that you love your order. We are always reviewing the offering, colours and ranger so keep you eyes peeled. We wish you may fun and happy adventures in your Sutsu clothing and look forward to seeing you again soon. Team Sutsu
Sutsu are brilliant
Sutsu are brilliant. I love the designs, the fit, the company ethos and they last well. Quality gear done right. Pretty much the only Ts and Jumpers I buy now!
9 sierpnia 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Rick, Thank you for taking the time to give a review on your recent order. Thank you so much for the 5* and your continued support in Sutsu :-). We are so pleased that you are really happy with your t-shirts and sweatshirts and you have found your perfect fit. We wish you many more adventures this summer and beyond.
Sutsu is a great brand
Sutsu is a great brand, the quality of the products are exceptional and they stand out and feel unique! I shall be buying more products as and when I can!
7 sierpnia 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi there, Thank you so much for your 5* review and for your support in Sutsu, we really appreciate it. Glad you love the quality of your order and we look forward to seeing you again soon. Have a great summer! Team Sutsu
Ethical & sustainable. With Great product & service. ✅
A company that not only supplies nice product but clearly prides itself on good customer service.
From initial pre purchase contact to post sale responsiveness… all I can say is I’ll be back to gladly part with hard earned cash.
Jumper is very comfortable and washed well. That’s the real litmus test for me. Minimal shrinkage, if at all. Just wish there were more colours but suffice to say, a happy customer.
Regards
TheHumbleHost🎩👓
8 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi P Ark, Thank you for your great 5* review. Thank you for your kind words on our customer service and so please we could help throughout your shopping experience with Sutsu. Glad you love your sweatshirt and it fits you nicely. Thank you for sharing how our clothes wash and dry. We are always looking at different colours and what fits with us as a brand. Keep your eyes peeled 😁. Thank you again for your support and we look forward to seeing you again soon. Happy Summer time. Team Sutsu
Great company & products!
Ethical company with clear message & values which really appeals. Have bought two items, both really good quality material and have washed really well. Really loved all the designs, which made it hard to choose. Will definitely be a returning customer.
18 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi L Hayes, thank you for your great 5* review and we are really happy that you like the quality of your order. Thank you for sharing they have washed well and you love our designs, we really appreciate it. We look forward to seeing you again soon and thank you for your support in Sutsu.
Excellent service and product
Excellent service and product. Speedy delivery and comms great. Highly recommended!
31 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Rich, Thank you for taking the time to write a review, we really appreciate it. Glad you love your order and you have had such a positive experience with Sutsu. Thank you for your recommendation and we wish you many awesome adventures this year and beyond.
Great design
Great design, product and service! Great to have new designs and patterns on t shirts that don’t have foreign writing, surfing or 70’s rock bands on them!
26 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Michael, Thank you for your 5* review for your t-shirts. We love that you like our designs, all created by our founder. Thank you for your support in Sutsu and we look forward to seeing you again soon. Thank you again, team Sutsu.
Absolutely love the feel and comfort of…
Absolutely love the feel and comfort of this sweatshirt, it fits so well! Definitely will be making afew more purchases soon. Would recommend to everyone!
30 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi James, Thank you for your awesome 5* review and the recommendation, we really appreciate it. Glad you love the fit and comfort of your More Mountains sweatshirt. We wish you many happy adventures in it and look forward to seeing you again soon.
Really good quality T-Shirts
Really good quality T-Shirts, with a really good fit - backed up by exceptional customer service, should you have any issues or questions
1 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Stuart, Thank you for taking the time to review your t-shirt order and for the 5*. We really appreciate it. Glad they fit you nicely in your chosen size and equally our customer service was helpful to you. We wish you many happy and fun adventures in your new Sutsu t-shirts and we look forward to seeing you again soon.
The t-shirt I bought fits perfectly and…
The t-shirt I bought fits perfectly and really good quality would happily recommend Sutsu to anyone looking for good quality clothes
23 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Joshua, Thank you for taking the time to review and recommendation, we really appreciate it. Great to read you love quality of your Bear says EMB t-shirt and thank you for your new order. We wish you an awesome summer and look forward to seeing you again soo. Happy Adventures!
Ease of ordering
Ease of ordering, great selection, quality of product, quality of the website, the sustainability, updates on ordering and manufacturing, the sustainability, the trees, the team, did I mention sustainability ?
8 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Peter, Thank you for your great review and the mention of us as a sustainable brand. Thank you for the great feedback and glad you found purchasing from us and the rest of the process simple and most of all you like your order. Thank you for supporting Sutsu.
Quality sweatshirts
Great colourful sweatshirt for the summer & love the oversized feel, quality material & super comfortable, now my 6th Sutsu sweatshirt, unique & different from the typical huge commercial brands you see often on the high street. Often get compliments & people wanting to know where i get my sweatshirts from 👍🏻
24 lipca 2024
Opinia niezależna
Odpowiedź od Sutsu
Hi Ross, Thank you for your great review and for your continued support in Sutsu, we really appreciate it. 6th sweatshirt, thats awesome and so pleased you love them all and receive some lovely compliments. Thank you for sharing and we look forward to seeing you again soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.