Sure Petcare Recenzje 

Very good company. I wrote saying a determined intruder cat was able to circumvent their microchip operated cat flap terrorising our cat. Sure petcare responded very quickly to my request for assistance and have sent me an updated cat flap to deal with the problem free of charge.i am very impressed with their service.
Geoff Clark

Pièce détachée (porte) à un prix très honnête ce qui évite de racheter une chatière complète. Très simple à poser.
Envoi très rapide. Super !

Once I'd provided video evidence of my cat flap not being responsive, Sure Petcare immediately agreed to send me a replacement, although not with a new warranty. The service provided by Philip was polite and timely, and I found him to be extremely helpful.

Ho acquistato circa tre anni fa una portina con microchip, prodotto di cui sono molto soddisfatto per la funzionalità. Con il passare del tempo e l'utilizzo la porticina doveva essere sostituita. Ho contattato l'assistenza che nel giro di poco tempo ha provveduto all'invio gratuito di una nuova porticina con le relative istruzioni per la sostituzione. Effettuata la sostituzione ora funziona nuovamente tutto alla perfezione. Azienda e servizio post vendita seri e con attenzione rivolta al cliente. Complimenti!

Super produit.
Facile à installer.

Superschnelle Lieferung!!
Die Haustierklappe hat eine sehr gute Qualität und funktioniert einwandfrei! Wir sind superzufrieden und können die Firma sehr empfehlen

This is our second cat flap by this manufacturer, it replaces a white one that lost its white colour and turned cream, it looked terrible on our white door, so fitted the White/Grey one.
Once the hole was cut out it was easy to fit with the 2 screws and set up for our cat to open.
Apart from the discolouration it really is a great cat flap.

Me han resuelto el problema en dos días atención impecable y sus productos top

Le système fonctionne très bien, notamment la sortie sélective et le couvre feu.
Je regrette juste que le hub nécessite connection filaire à la box.
Très bon produit

Defektes Surefeed-Gerät über Zooplus erhalten. Sure-Petcare-Kundenservice hat sofort unbürokratisch für Ersatz gesorgt. Sehr nette Mitarbeiterin.

Ich bin stinkesauer. Die Tunnelverlängerung, die ich nicht nutzen kann, soll ich auf eigene Kosten zurück schicken: für Zubehör gibts keinen Retourenschein"!
Super das Zubehör hat 31 Euro gekostet und die Rücksendung nach England kostet 29.90 Euro...
Nicht sehr kundenfreundlich!!!

Au top, qualitatif 👍🏼

Was after a replacement part after new door fitted by glazing ( losing caps) received new ones the next day after contacting support team. Really good quick service

I have had a Sure Petcare catflap for years and I was very happy with it. I had to replace it with the larger version and had a few queries. The customer service was absolutely excellent. My large cat is also extremely happy about his lager cat flap. Brilliant product and brilliant customer service.

A ver good experience. My contact, Semira, gave very clear instructions on how to proceed, and was very courteous.

My microchip cat flap became faulty after 11 months. I called customer services and reached a helpful human almost immediately who sent me some questions on email. After replying & sending photos they ordered a replacement same day to arrive next week. Obviously it’s not ideal having a faulty cat flap but I am really pleased with the customer service resulting in a quick replacement.

J en suis à ma deuxième chatière connectée, et toujours aussi satisfaite de la chatière , du hub, et de
l application très facile à utiliser
De plus, SURE PETCARE bénéficie d un service client et assistance très réactif
et agréable.

We've used Petcare cat flaps over many years. Our current model started working incorrectly recently. As it was still under warranty, the company replaced it quickly and without fuss. Also, the design has remained consistent over all those years ie the replacement cat flap is the same size as the previous ones so fitting it is very simple. All in all, really good service - many thanks.

J’ai acheté une maison avec une chatière défectueuse.
Après quelques échanges de vérifications avec le service client, ils m’ont envoyé la pièce de remplacement et j’ai pu réparer la chatière. Mon chat est super heureux !
Je les remercie énormément pour la qualité de ce service client !