The renewal process was easy. Instructions were clear. Although I did not take advantage of all the optional choices offered at this time it is good to know and I go back and add ESA harnesses and th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The documents were delivered fast. Everything was handled professionally and I didn’t feel judged. Now me and my support animal have the freedom to go together wherever I need to go.
Reakcja na opinię
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different envirom... Zobacz więcej
Reakcja na opinię
Needed a ESA letter for my apartment complex and was able to fill out the application. The same day I received my approval. Yay! Thanks guys!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Dane kontaktowe
78 SW 7th St, 33130, Miami, Stany Zjednoczone
- 855-700-7387
- info@supportpets.com
- supportpets.com
4,6
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
To be completely honest I have had…
To be completely honest I have had great experience with supportpets.com but I will not ever be okay with their lying and misleading advertisements... it is not illegal to walk you pet outside without an ESA so it's nothing like going without a drivers license...you also can't go almost anywhere with just an ESA. Hotels that don't allow pets are not required to allow Eva's access. Esa's aren't automatically guaranteed to be allowed on flights.
26 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for sharing your thoughts. We’d like to clarify that ESA documentation is primarily intended for housing accommodations under applicable guidelines, and policies regarding public access, travel, and other situations can vary depending on the provider or establishment. All the details are explained on our site, specifically on our Help Center and Q&A's.
For that reason, we always recommend checking directly with airlines, hotels, or other establishments regarding their specific policies, as these can differ.
We appreciate your feedback and are glad to hear you’ve had a generally positive experience with our service. If you ever have questions, our team is here to help.
I felt like everything was an upsell
I felt like everything was an upsell. I would rather have more included than feel like what I am trying to do has to be upgraded at every turn
25 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for your feedback. We understand your concern. Our goal is to offer flexible options so customers can choose exactly what they need, rather than bundling everything into a higher base price. We appreciate your input and will keep it in mind as we continue improving our service.
Odpowiedź od Support Pets
Thank you for your review! We’re glad to hear you received your paperwork.
Regarding the tag, please note that physical items (like tags, vests, or ID cards) are shipped separately and can take a few weeks to arrive.
If you’d like, feel free to contact our support team with your order details and we’ll be happy to check the status for you.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
Odpowiedź od Support Pets
Awesome! Thank you so much for your review and support!
We're always here for you
Count on us
Odpowiedź od Support Pets
Thank you for your feedback, Aubrey! We’re happy to hear the process was fast and smooth for you.
Thanks for trusting and choosing us!
Amazing
Having a Rottweiler and living In an apartment is not easy what so ever. Everywhere denied us before we registered him with support pets. They have been super helpful the whole time! I don’t know what I’d do without my dog with me. He’s my everything and I’m very happy that I could bring him with me wherever we go.
19 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you so much for sharing your experience, Cameron! We understand how challenging it can be with certain breed restrictions, and we’re truly glad we could help make things easier for you and your ESA!
Thanks for trusting and choosing us
Odpowiedź od Support Pets
Awesome! That's exactly what we aim for.
Enjoy the best of life with your ESA
Thanks for trusting and choosing us
Exceptional service!
18 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Awesome! Thank you so much for your review and support, Manny!
It is our pleasure to serve
Everything was simple and easy
Everything was simple and easy. I like the how smooth everything was. Thank you for your time and help. Greatly appreciated.
16 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
It is our pleasure, Breann!
Enjoy every minute with your ESA
Thanks for trusting and choosing us!
Odpowiedź od Support Pets
Awesome! That's exactly what we aim for: A fast, easy and hassle-free service!
Enjoy every minute with your ESA
Thanks for trusting and choosing us!
Fast and easy!
13 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for your review! We’re glad to hear the process was fast and easy for you. That's what we aim for.
We truly appreciate your support
We simple experience no issues with…
We simple experience no issues with processing payment or receiving documents.
14 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Hi Melanie! Thank you for sharing your experience! We’re happy to hear that the process went smoothly and that you had no issues with payment or receiving your documents. We appreciate your feedback and your trust in Support Pets.
Convenient
Convenient, expedient, and reasonably priced for the service
13 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for your feedback and support! We’re glad you found the service convenient, efficient, and reasonably priced. We truly appreciate your support and are always here if you need assistance. Count on us
Iam having trouble with my phone can I…
Iam having trouble with my phone can I get hard copy sent in the mail please.
15 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Hi there, Tina! Thanks for your review and support
Please contact our support team with your order details and we’ll be happy to review your account and guide you through the available options. Our team will gladly assist you in finding the best solution.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
I have been with you for several years…
I have been with you for several years and have never had a problem
12 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Hi Lisa! Thank you for being with us for several years and for sharing your experience! We truly appreciate your continued trust and are glad to hear everything has gone smoothly for you.
It is a pleasure to serve and you can always count on us
Support pets makes it easy to renew…
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different enviroments. I really like this company. only just an email away in case i have questions, Thank you Support pets for all you do.
13 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for your review! We’re glad to hear the renewal process was easy and that your ESA continues to make such a positive difference in your life. We truly appreciate your kind words and your continued trust in Support Pets. If you ever have any questions, our team is always just an email away and happy to assist. Count on us
Good and easy
13 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Hi Camila,
Thank you for your review! We’re glad to hear the process was good and easy for you. We truly appreciate your support and are here if you ever need any assistance.
Please respond to sandstone apts…
Please respond to sandstone apts request for verification of ESA.
13 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for bringing this to our attention. Please contact our support team with your order email and the request details and we’ll be happy to review it and assist with the verification as soon as possible.
Our team is here to help make the process smooth for you. Count on us
Quick and easy process!
11 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Awesome! We are glad that our efforts have met your expectations!
It is a pleasure to serve. Thanks for trusting and choosing us
Went good lots of info and support!
Went good lots of info and support!
12 marca 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for your feedback! We’re glad to hear your experience went well and that you found the information and support helpful. We truly appreciate your support and are always here if you need any assistance in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.