Place is terrible never had a order off them on time tell you all what keep away from here from this company I would highly recommend hadleys 👍👍👍👍
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We ordered our chairs almost a month out and were under the impression that we would be able to receive them in a timely manner. We had to call DAILY to make sure they arrived-- which wasn't until th... Zobacz więcej
I decided to change my review after failing to get the support needed for two defective pieces. Suddenly no one calls back. No one follows through. And no one takes responsibility to fix the iss... Zobacz więcej
Ordered chairs, tabletops and bases. Chairs are great. Tabletops were the wrong color. Operations manager combative, unapologetic, and bothered by the situation. Sales team was understanding, but... Zobacz więcej
Informacje dotyczące firmy
- Sklep z meblami do barów i restauracji
- Sklep z meblami z trzciny
- Producent mebli
- Hurtownia mebli
- Sklep z meblami zewnętrznymi
- Sklep z artykułami dla gastronomii
Napisane przez firmę
Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture. Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our furniture are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey and Florida warehouses. Superior craftsmanship is evident in every piece we sell. Select products are backed by our wholesale price, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.
Dane kontaktowe
721 Boulevard, 07033, Kenilworth, Stany Zjednoczone
- 866-213-2401
- sales@superiorseating.com
- superiorseating.com
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Service and quality i recommend
We bought bar stools for our new store …
We bought bar stools for our new store and were delighted with the quality and the speed of shipping ... we loved dealing with the customer service rep who went above and beyond to make sure we received the product in time for the grand opening !!! Thank you superiorseating.com
I needed help to select the right …
I needed help to select the right material for a table and chairs for our business that has outdoor seating. The knowledgeable staff helped me select just the right quality of product ... everything arrived on time and looks gorgeous !! I am very happy and will do business again ...
Amazing service
Amazing service! Jane went above and beyond finding the right tables and chairs for my new restaurant. It looks so beautiful! One table that was damaged was replaced without hesitation. This is the way everyone should do business. I looked for months to find these furnishings. I am truly thankful I found this company.
One happy customer
From the beginning of the order process, I was offered excellent advise on saving money on shipping. We ordered more bar seats than I planned, but it was worth the savings in the end. The seats are comfortable, light weight, but extremely sturdy. Our customers were excited as the seating is "cushy". Excellent job!
We purchased these for our restaurant
I decided to change my review after failing to get the support needed for two defective pieces. Suddenly no one calls back. No one follows through. And no one takes responsibility to fix the issue. After several weeks of calling, we will be one table short for opening day with no resolution in sight. Very disappointed.
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We purchased these for our restaurant: Taste Community Restaurant. They worked great and went together easily. The customer service team was absolutely fantastic and helped us get exactly what we needed.
My only complaint was the delivery driver didn't call ahead as promised. Our construction team had to stop working to unload the truck (not an easy task for these--you need lots of manpower--they are heavy).
3 mistakes too many!
Will not be reordering from superior seating again. Although customer service was cordial it really meant nothing because my entire order was mismanaged and completely wrong 3 times. I initially received the wrong sample barstool I ordered to see if I would even like it. Then when I chose another barstool (one that I couldn’t see in person because the sample one sent to me was wrong) the 16 barstools I received were alao wrong. I unfortunately had to keep them because we were on a strict timeline with our reopening. When I tried to get a refund (which I did but was small) to order a few more tables and chairs, that order was late and wrong again. I’m not sure what the problem is exactly but I will not order from there again to find out.

Odpowiedź od Superior Seating
Great chairs at a fair price and fast …
Great chairs at a fair price and fast shipping. What more could you want?
High Quality Bar Stools
Ordered 18 bar stools. Shipment was very good. Quality stools at a very reasonable price. Great customer service from staff
Good chairs which came with very little …
Good chairs which came with very little damage. Shipping was a little slow and no notification.
The quality of the chairs is superb
The quality of the chairs is superb - we get so many compliments on how beautiful and unique they are. But along with that was SUPERB customer service.
I was very pleased working with Ed on …
I was very pleased working with Ed on my order. He was most helpful, patient and kind.
Great customer service!
Great customer service!! Best product for my business and needs! Helped me out and made great recommendations and wouldn't recommend anyone else but Superior Seating! Thank you so much for your help Ed!
Excellent service and quick response!!!
Good customer service
Good customer service
Jean was very helpful and from her voice over the phone while I was making the order I felt the hounsty of the person I'm talking too
Thank you for quality of the product and the delivery timing.
Thank you
I was quoted a time frame of 2 weeks …
I was quoted a time frame of 2 weeks for delivery, that did not happen, it took a month and 1 week. The delivery driver was so so rude, he yelled at my employees, causing them saying to get the stuff off his truck or he'd just take them with him. I had no resolve from that, told it was a hired delivery service and there's not much that they can do. The tables were not really what I had pictured on the internet. and the chairs were not what I expected either. It made my restaurant open late because of the time quote. And after not talking with anyone in management because they only responded in e-mails the only thing that I was offered for all of my troubles was 20%off my next order. Yeah no thanks. I would not order from this company ever again. No follow up, personal touch.

Odpowiedź od Superior Seating
The salesperson went out of her way
The salesperson went out of her way to assist us in finding the right bar chair. She even told us a restaurant we could go to sit on the chairs!
I was very impressed with this company …
I was very impressed with this company from the start. Their website is very helpful and easy to navigate. When I was ready to order, I had a couple of questions, so I called in and worked with Jane. She was informative, patient, thorough and prompt with responses. We had a tight timeline and they were able to work with us to make that happen. Once we received the product, it was packaged very securely and the quality is very impressive. I HIGHLY recommend this company, ask for Jane if you have any questions.
Price led to the order; Service will bring me back.
I shopped around and found that the prices were the lowest. After placing my order, I realized a shopping cart glitch had caused me to order a couple things I didn't need. The customer support to resolve the issue was fantastic. I will definitely shop here again.
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