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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Superdrug in Thame. I don't often go into Superdrug, but for a few reasons I've been in three times this week and I've noticed the same women working there who has been incredibly helpful every time.... Zobacz więcej

Oceniono na 5 z 5

Krupa from Superdrug Upton Park has been such a fun and helpful sales assistant. Even my daughter loved her!

Oceniono na 4 z 5

My overall experience was not a positive one, but I have to say that I was pleased with the way Superdrug handled it. My first order wasn't delivered by the courier (Evri) and was deemed 'lost in tran... Zobacz więcej

Oceniono na 1 z 5

Online discount didn’t work, customer service utterly useless, after 4 emails promised a refund never got it. No email follow up after request on update! Welcome to online shopping in Britain these da... Zobacz więcej

Informacje dotyczące firmy

  1. Fitness i dietetyka
  2. Sklep z witaminami i suplementami

Informacje przekazane przez różne źródła zewnętrzne

Superdrug Stores PLC is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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3,5

Wszystkie recenzje

(1524)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 211

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Oceniono na 1 z 5

Unprofessional security

I went into the superdrug in limerick city on william street with a friend and was looking for a setting spray. we used a TESTER of the morphe setting spray and put it back and decided to keep looking for a different one as we didn’t like that one. the security guard working there approached us and and loudly declared that we would have to buy it. when we asked why he said because we used it, after telling him it was a tester he said “i know but you shouldve just sprayed it on ur hand” mind you it wasn’t like we sprayed an unreasonable amount of this tester we just sprayed a bit on our faces and didn’t like how it sprayed so we were planning on buying a different one. he was making a big scene and stood by the door and wouldn’t let us leave unless we bought it. as we only had 5 minutes until our bus we had no choice but just to purchase it. it was a very humiliating experience and i think we should be compensated in some sort of way. i’ll give you a week to respond to me and if you don’t i’ll have to take this to social media.

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you Savia for your help :)

I visited the Superdrug Manchester Arndale store. The lovely Savia was beyond helpful. She is approachable and attentive towards customers.

I was looking for a particular make up product which was not in the store and she suggested other products that were similar.
After she had helped me, I noticed she was helping other customers and asking customers if they need any help which is always lovely to see.

Thank you for your very cheerful and lovely customer service skills Savia. You are a real gem at the store! :)

11 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

This review is for the central branch…

This review is for the central branch croydon. I was so disappointed on how I was served normally no problem but on this occasion it was bad. I approach the purfum counter is get some perfume pods where young lady firstly didn't no how to do the pods which she then asked a young guy who said yes I can do them for you but told me I could not have the ones I wanted as thay was premium this is not stated on premises or wed site I was gutted as never been treated like that before. I told the guy I would go to boots which I did brilliant service no problem at all and in fact was treated so nicely will go there in future for my pods. You need to display notices that say this and train your staff better (Saturday staff) so I won't be shopping at your store agian nor will my family.

7 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I visited the Superdrug Uxbridge branch…

I visited the Superdrug Uxbridge branch on 06/02/26 and had a genuinely lovely experience with two members of staff.
Chloe started her shift as I was browsing the make-up section, and her warm smile and positive attitude immediately stood out. She was polite, professional, patient, and very approachable. Chloe took the time to help me access my very old Superdrug store card account, ensuring I received the discount I was entitled to. Her efficiency and willingness to help made the process smooth and stress-free. I love the Maybelline products.

Zainab also contributed positively to my experience, stepping in at the right moment and adding to the friendly and supportive atmosphere.
Both Chloe and Zainab provided excellent customer service and made my visit enjoyable. Thank you both for your help and professionalism — I will definitely be returning soon.

6 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

It was the first time in Caterham…

It was the first time in Caterham Superdrug. It is a well stocked shop with lots of staff stacking shelves dotted across the shop but all had headsets on talking to each other with no eye contact. One patronising woman did come over to see if I had messed her shelf but not asked if she could help, rejigged her items and talking and walking away. Rather rude. So went to the opposite shop though less stocked had friendlier staff. People are allowed to lift items up and read labels and see colours etc.

6 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Pricing is wrong and doesn't go through…

Pricing is wrong and doesn't go through correctly on the checkout, should be £29 but the basket says £50, good job I can add and check before paying. Customer service says send screen shot of all the basket which you can't on mobile. No solution just 4 hours delay before replying. Going to stop using superdrug as it isn't the first time this has happened and they still haven't fixed it. Very poor for something so vital and the customer service is rubbish with no solutions. No wonder superdrug aren't doing well

27 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

I had my eyebrows threaded at Superdrug…

I had my eyebrows threaded at Superdrug in Chatham today. I have quite thick brows. The woman took a chunk out of my left brow and then proceeded to tell me I had a ‘bald patch’. My eyebrows don’t match up and the left one has been left as a thin wiggly line. I won’t be returning again.

24 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great new therapist

I came in for my regular brow treatment in Didcot. The new therapist Capucine was lovely. She made me feel very comfortable and explained the whole treatment really well especially the aftercare. Thank you ☺️

16 stycznia 2026
Opinia niezależna

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