Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

In the 22 days before Jason Arday's death, 249 articles about him were published across 15 national outlets. The Telegraph, The Times, Mail and The Spectator alone published 146. The Sunday Times publ... Zobacz więcej

Oceniono na 1 z 5

I'm old enough to want a (news)paper in my hands, not a computerised screen. It's simple enough. The price increase is over 11%. Anyone who puts up prices to that extent loses my custom. Why not in... Zobacz więcej

Oceniono na 1 z 5

I see that I am not the first time who has been cheated by these guys. Lure you in with a £1 trial for 3 months. Then you can't cancel online and they charge you for something you don't want. Be cau... Zobacz więcej

Oceniono na 2 z 5

Only want to buy Sunday times on line now and again, do not wish to sign up as I prefer print if possible, also I live in possibly most remote part of England. Can’t do it , independent allows one off... Zobacz więcej

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(63)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Scandalous and (must be) illegal…

Scandalous and (must be) illegal attempts to stop you cancelling - do not sign up for the free month trial, they make it basically impossible to cancel. Such poor behaviour. They should be ashamed of themselves.

27 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Shocking experience - they are trying to lock you into contracts

Shocking experience. Signed up for a one month trial and did no wish to continue. The only time they flag you need cancel by phone is when you first log into the app and never again. I tried to cancel three days after the expiry of my one month trial and they are trying to charge me for a full month with no flexibility or acknowledgement that the cancellation procedure is poorly communicated.

15 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

The Times ripping off its customers

The Times ripping off its customers.
Impossible to cancel once you subscribe. I waited 20 minutes in a queue, to be told by some rude woman that they wouldn't refund me. I have written to their customer services, and they don't reply.
Absolutely digusted by this.
Their behaviour is similar to timeshare ripoff agents. The Times have become SCAM artists. Unbelievable

28 października 2022
Opinia niezależna
Oceniono na 1 z 5

Cannot cancel online or in writing

I only leave 1 star as I cannot leave 0 stars. Absolute fail from The Times. You cannot cancel without phoning and wasting time in a omnipotent queue. It's likely illegal to disallow valid cancelation methods. Do not touch with a barge pole.

Sub: AAAA003337620

7 października 2022
Opinia niezależna
Oceniono na 1 z 5

Never ever subscribe

Never ever subscribe. Cancellation almost impossibe, deliberately so and very time consuming. I would pay good money never to have subsrcibed!!!

10 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Do Not Sign Up!!!

Do Not Sign Up!!!! They make it so difficult to cancel and do not offer refunds when you do not cancel. I called to cancel a couple days before my monthly subscription was due to renew and the line cut off and when I called to get a refund following payment they were extremely pushy and refused flat out to give a refund. They are some of the worst customer service teams I have ever dealt with.

12 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Do not subscribe

Do not subscribe - virtually impossible to cancel. I telephoned on many occasions, was put in a queue then phone cut off as I neared the front of the queue. I then emailed them but got no reply. I eventually got through today and was told that I am in contract until April and they would have to escalate it to a manager...I'm not holding my breath. Absolutely awful customer service.

24 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Signed for the free digital trial

Signed for the free digital trial, don't do it because you'll have to ring to cancel the free trial. You can't do it online, and they'll try to sell you on more things or give you a discount. Waste of time.

22 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Rude customer service

Rude customer service. It was a pain to cancel. Emailed them faced long queues on the phone. It was such a mistake to subscribe. I had no idea they will scam me like this. I was finally able to get it canceled today after losing some £52. They refused to refund which is totally unfair because they had made it so dfficult to cancel.

28 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

CANCELLATION IS DIFFICULT

DO NOT SIGN UP YOU CANNOT CANCEL!!!!

They sign you up with a free trial, but there is no way to cancel the trial unless you call up and wait in a never ending queue!!

ITS RIDICULOUS! If you can sign up online you should be able to cancel online too!

8 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Misleading advert in their magazine.

Misleading advert in their magazine.
" Just to be sure to order before midnight 23rd November to guarantee a FREE bottle of Champagne"
Order arrived today...no champagne. Phoned and told, basically we ran out....
Offer of £20 off next order....I said no to this.
Got the £20 off this order...but I'm still not happy.

This is NOT what I expect from the Sunday Times wine club...

They clearly do not understand the word guarantee.. "Something that ensures a particular outcome."

I think I should report them to my local Trading Standards, and The Advertising Standards Authority (ASA) who are the UK's regulator of advertising.

Very disgruntled customer.

22 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Underhand system to try and dissuade cancellations

Cancelled free trial subscription after deciding it wasn't for me. You have to phone up (tried by email but was made to call - not good for accessibility). Cue overlong conversation where I had to say 'no thanks - I want to cancel' multiple times before they finally actually processed the cancellation. Arcane cancellation system manned by pushy sales staff - feels very underhand.

23 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Terrible journalism

Terrible journalism, impossible to cancel a subscription. It's supposed to be a reputable news outlet. It's papers like The Times that mean no-one trusts the media. Proper brain rot.

8 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Don't cancel your subscription to The Times

Don't cancel your subscription to The Times and Sunday Times, you are put through to someone who keeps selling to you. When I eventually said I didn't need selling to I just wanted to cancel my subscription I was sulkily put on hold. When the agent came back guess what she sold to me again and again I had to say I just wished to cancel my subscription please, let's see what happens next.

16 sierpnia 2020
Opinia niezależna
Oceniono na 2 z 5

Retention Over Compassion

My mum seemed to have signed up with lots of Times things back in the day (wine, print vouchers etc.) She now has dementia and hasn't used these things for years but is still duly paying for them all. For example, over £30 a month for print vouchers for The Times, which she hasn't remembered to use, or understood what they are, for years. I called them to cancel her subscription, and they just didn't seem to understand or listen. They told me she'd never received any promotion and been a loyal customer for around 10 years, so they wanted to give her half price for three months. I just don't think they were listening to what I was saying, they were more interested in pushy sales and retention tactics. Her payment for the next month had gone out the day before, and they wouldn't even refund that as a good will gesture. Bear in mind that mum has been paying several hundred a year for this subscription for a decade, and has not bought any papers with them for years (nor does she use the internet).

Subscriptions like this seem to be a very bad idea for older people, and I guess a great idea for these companies to make money!

20 listopada 2018
Opinia niezależna

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