I recently ordered 6 clothing items, which all arrived crammed into small bags, leaving them heavily creased and crushed. None of the items looked good, so I returned the entire order within 24... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered 2 dresses on 2 seperate occasions paid for next day delivery within the time , first dress had to be resent 9 days later , the 2 nd dress took 2 days despite me paying for next day delivery.... Zobacz więcej
Quick delivery, the products were actually really nice! I've started having quite low expectations for dresses bought online but I love the 2 dresses I bought! I struggle to find dresses that fit me w... Zobacz więcej
Reakcja na opinię
Pleasantly surprised. The quality and the fit of the dresses were better than I had expected. Really lovely dresses and I think fair pricetag. Arrived very quickly within a few business days. I did or... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Style Cheat's mission is to deliver our customer affordable wardrobe essentials quickly that consist of timeless prints and directional colour palettes.
Dane kontaktowe
Zjednoczone Królestwo
- stylecheat.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I love the unique pieces on StyleCheat
I love the unique pieces on StyleCheat. I’ve recently bought the long green and gold cardigan, blue hoody and long hope jumper. All fab pieces which are great quality and so comfy!

Odpowiedź od StyleCheat
Ordered before a couple of times
Ordered before a couple of times, and always had a great experience. Saw they had a sale on just before Christmas so thought I’d chance it to buy some gifts and they arrived super quick and great quality. Just placed another order yesterday too, can’t wait to receive my items!

Odpowiedź od StyleCheat
Quick delivery and really good quality…
Quick delivery and really good quality clothing, I am a big fan!

Odpowiedź od StyleCheat
Worth it in the end
Dreadful experience, I ordered a dress for New Year’s Eve and paid Extra for next day delivery as it was offered. Dress didn’t arrive until over a week later (missing NYE) and the company did not respond to any of my 3 emails and did not refund the postage difference. Awful customer service!!!
Update:- StyleCheat have now been in contact with me and apologised for the delay in responding and have also fully refunded the delivery charge.
The dress arrived and is lovely. Maybe I’ll wear it next NYE!!

Odpowiedź od StyleCheat
Placed an order and haven’t had an…
Placed an order and haven’t had an email confirming or even my order arrive. Sent emails with no reply. Company quick to take £122 thou

Odpowiedź od StyleCheat
Not worth it.
Ordered a nice gold dress from this website recently. Their clothes look Nice on the website but not worth the prices i paid.
I ordered this gold dress to come before New years eve! Unfortunately the dress never came on time. It took 1 week to ship my order and another week for the order to be delivered via royal mail. I tried to contact customer service during the Christmas and New year period and there was no one working. I was told that queries will only be picked up after the new year. If you want something to arrive before New Year then you Will need to pick DPD next day delivery. When I purchased the dress I was immediately directed to shop.com so DPD next day delivery was not an option for me. I found their customer service pretty good but I don't think its right that no one is in the office during the Christmas period. This is something that need to change.
After many back and forth emails about my order I decided to return the dress as I no longer had an occasion to wear it. I had an email 2 days after postage saying that they have received my returned item but it would take up to 15 Working days to process a refund. To me this is far too long especially when you need the money. In all honesty I won't be ordering from them again. You can find better clothes on vinted or at pretty little thing or boohoo.

Odpowiedź od StyleCheat
Refund
Clicked "dresses" on website and ordered what I thought was a dress. It turned out to be a skirt in the dress section. So returned it, which I received an email to state. The 8th December, I'm still awaiting my refund and have emailed. The response is their closed until the New Year. Now I've just read about the £4.50 charge, so more out of pocket.

Odpowiedź od StyleCheat
Well iv never been banned from shopping online shop before …
I was quite excited to find stylecheat the clothing is completely my style and so I ordered 4 dresses to which they were beautiful and felt of lovely quality 1 I kept and wore to a 1 of the 2 balls I had booked over the Christmas period. After one wear the side tie had started to come away so I returned this dress as was faulty. I had the dress returned to me and the email I had in response was it had tags removed and had been worn and washed. Which I replied it had and was faulty and that's why I'd returned. I then had response to say that the machinist had actually repaired the tie and they were shocked by the pictures I had sent in. I wrote a formal complaint after some advice, to receive the same response to say I wouldn't be given a refund, that they had ran my name through the company and I had ordered 4 dresses and had a 100 percent return rate which wouldn't have been if the dress I wore and loved actually hadn't broken I was hoping to wear again. The 3 other dresses just weren't what I was looking for for the second ball iv just been to. Even worse they have accused me of wearing and returning and damaging and returning and I am now unable to shop at style cheat and have been suspended. I am not happy with how this has been dealt with. I also feel really disappointed to not be able to shop from here again.
Edit to say : it's the outside tie and has been the whole time. I took the picture on my phone before I sent it to you the first time. I also ordered about 20 dresses from club london and only settled on one from there too for my second ball that's what happens when you attend a flashy ball you like to make sure the dress you've ordered is exactly as you like.

Odpowiedź od StyleCheat
Returns process is ridiculously long
Returns process is ridiculously long, return was delivered by to them a week ago but still haven’t received any notification or refund…. All that and a £4.50 charge on top. Won’t be buying from Style Cheat again.

Odpowiedź od StyleCheat
The website is misleading...is this actually legal?
The website is misleading as no where does it state that there will be a £4.50 charge for returning an item. Under the returning from Europe section it does state that the charge would be £9.99. As such, that it does not state that there will be a charge to return from the UK suggests there will be no charge. Is this actually legal? I can see from the answers to the other complaints about the same thing that Style cheat argue that they are charging for returns for the sake of the planet, which is fair enough but I would also wonder if they are so concerned about the planet they might consider as a starting point using less plastic in sending items. I would also suggest that if you are claiming to be doing things for the greater good, you might want to make sure your website it not misleading.

Odpowiedź od StyleCheat
Would not rush to buy from Style Cheat…
I have been put off ordering from Style Cheat as they charge you £4.50 for a return. I have now ordered twice and all items went back! I couldn’t believe the cost to return especially when you have to pay for delivery!

Odpowiedź od StyleCheat
며칠 전 이곳에서 딸아이를 위한 의상 3벌을 주문했습니다
며칠 전 이곳에서 딸아이를 위한 의상 3벌을 주문했습니다. 내 딸은 이 아름답게 디자인된 옷에 매우 만족하고 있습니다.
Beware of the returns charges!
First time of ordering from this company, ordered a dress which is lovely but too big for my usual size and a little long for me. Not happy at the £4.50 deduction to return an item for refund, I selected to exchange for another item but very dismayed they only provide a select few choices to exchange items for and not across the whole range. I would quite happily pay more in difference for something else but this is not an option.
**EDIT: after emailing about the above and the below response, the exchange is not available site wide, just the items that are the same cost or less than what you originally paid, it's poor they don't allow an exchange for an item of any cost and for you to pay the difference if it is more like you would be able to in a retail shop.

Odpowiedź od StyleCheat
Keeps sending messages when not subscribed!
Keep sending me text messages which i did not subscribe too- when i try and unsubscribe it asks me to download something on my phone?

Odpowiedź od StyleCheat
Order not received
Placed an order on 2nd November. Still not received, no communication despite asking for an update twice.

Odpowiedź od StyleCheat
A company that simply does not care…
*Update to response* - Holly is obviously unaware of the Consumer Rights policy - an item must be in a fit for purpose condition, lasting more than an hour/short wear which it did not.
If a customer has ‘accepted’ an item, but later discovers a fault, you may have to repair or replace it. The customer can still reject the item after it’s been repaired or replaced and they are within their legal entitlement to request a refund.
I await your reposnse to the Trading Standards letter that was issued earlier.
A company that simply does not care.
I received the Paige dress for a wedding, located two hours from home. I tried the dress and accessories on the day before and everything seemed fine.
It became apparent at the wedding that the belt was faulty, it continuously became loose which caused me great anxiety, trying to hold it on for photos until I got upset and had to remove it from the dress.
I worry a lot and this really upset me, I ended up sitting at the table for most of the wedding feeling awful, we even left the wedding early.
I believe either the metal section is too short to fit through the loops or something else inside/mechanism was faulty.
I returned the dress as faulty, requested a refund as it caused me such a great deal of stress, I simply did not want the burden of it happening again with a new belt.
I was TOLD by Holly at Customer Services that the dress was being sent back to me with a new belt.
Despite being within full legal entitlement to a refund, after advice from Citizens Advice and Which?, she ignored my request twice and posted out the dress to me without my agreement or awaiting my response. I had even sent screenshots of the Citizens Advice info clearly stating that I did not have to accept a replacement and I am fully entitled to request a refund.
I am absolutely appalled by her behavior and the poor/not fit for purpose garment I received. It has caused me a great deal of unnecessary stress today, absolutely no care given. Please avoid at all costs.
I have also left a 1 star review for the dress itself on the website which has been deleted twice now.

Odpowiedź od StyleCheat
Fantastic customer service
Fantastic customer service. Made an error with my order, contacted them and they sorted it in minutes. Service is as great as the dresses ⭐️ ⭐️⭐️⭐️⭐️

Odpowiedź od StyleCheat
Would like to say a massive thank you…
Would like to say a massive thank you to Holly for the customer care team.
Holly was so quick at replying and went above and beyond to help me.

Odpowiedź od StyleCheat
So impressed with the delivery service
I ordered another dress, the Luisa, which fits perfectly, I’m so impressed with the delivery service, I ordered on the Wednesday afternoon and received it on the Friday afternoon, can’t fault it! I will be ordering off this site again.

Odpowiedź od StyleCheat
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







