Approved Food Recenzje 

110
Wynik TrustScore: 2.5 na 5

2,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve used Approved food for some years now and have never had a single issue. I don’t think waiting a week is excessive. It’s often four or five days. Just happy for the bargains and saving all this g... Zobacz więcej

Oceniono na 4 z 5

Its a good store, obviously most stuff is out of date but absolutely fine to eat, you can save some money here especially spending £60 and getting the free item plus if you buy all the mega deals and... Zobacz więcej

Oceniono na 1 z 5

This company needs to seriously invest in more staff. It's now over a week since I placed my order and they still haven't processed this fairly small order. I regularly get orders from China, much... Zobacz więcej

Oceniono na 1 z 5

After 2 weeks waiting for delivery I finally get told (after enquiring) that DPD have damaged the order & it cannot be replaced & I will receive a store credit. This is nearly 150 bottles of... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket
  2. Sklep spożywczy

Informacje przekazane przez różne źródła zewnętrzne

More money in your pocket, more food in your cupboard


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

110 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(110)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

No complaints at all

No complaints at all, arrived quickly, lucky box had many nice items. A couple of items I wont use passed on to friends. Good value for lunchbox items, put in a second order.

21 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

No Stars for this company!

No Stars for this company.
Please do not use this company. I recently ordered goods which were not short best before dates. 2 boxes of chocolates 23.02.22 and 2 boxes 6.6.22. When I contacted the company because I was not happy how old the goods were and to get my order credited, they wanted to charge me £8.50 for collection!!!
Totally unbelievable!!!!

22 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Really good customer service

I read the many negative reviews but, as Approved Food had the item I wanted at the cheapest price, I decided to place an order anyway. I am certainly glad that I did, because it was a wonderful shopping experience - no fuss, no drama. Ordering from the website was simple and there were no problems with the order going through the system. Payment was secure and I got an email instantly to confirm my order had been received. I had created an account, which was already showing "Order Being Processed". Within a day I received an email telling me that my order had been picked, packed and was on its way via courier, arriving within a couple of days. I was very impressed with everything and am glad that I risked placing my order with Approved Food. I would certainly recommend them - excellent service and thank you.

17 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Great range of products

Great range of products, some not available elsewhere.
If they make a mistake, it will be rectified promptly and courteously, and everything is packed and delivered with care. Sorry I didn't leave your feedback Claire, just wanted to show appreciation!

4 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Good Customer Care

Placed an order which went out to the wrong address. Customer care went above and beyond to make sure the items arrived to me. That makes it my third order, each time I have received exactly what it says on their site.

31 października 2022
Opinia niezależna
Oceniono na 1 z 5

Duplicate orders and no refund or communication from them

I made an order and it charged me twice. It looked like a system error on their part as the page froze. Everything was still in my basket so I ordered and then the basket emptied. It charged me twice and two duplicate orders were made. I called them immediately and no one got back to me. I have now called, emailed and used form on their website. No one has responded.

1 września 2022
Opinia niezależna
Oceniono na 5 z 5

Not bad at all!

I have to say my experience with Approved Food has been wholly positive. I placed my order on a Wednesday morning and was opening my box at 4pm Friday tea time - 2 days later. The products were well packed - slight 'bashing' to the box of Lindt Lindor chocolates but the product itself is fine. We got a lot for our £23.00 order - quite a few items had a date AFTER the date advertised on the website (some were out of date on the site, but end of Aug (so in date) when they arrived) - some were the same as on the website (none with a date before). Every product we have had has been just fine - I would challenge anyone in a blind taste test to say that they were 'out of date'.

Big bags of pasta at 10p each and dirt cheap Budweiser and then 10% off as well through Moneysavingexpert.com - what's not to like? Fill your cupboards folks - this one works!

8 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Awful

Awful, out of date junk food for the most part. Slow delivery and poor customer service.

Avoid if you value your health. They are cheap for a reason!

7 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Phenomenal service

Phenomenal service. Really great prices and fast delivery.
It was like Christmas when my son and I unpacked the latest box as I'd forgotten what I'd ordered and we were also dying to see what was in the lucky box. (Superb value by the way)
My two kittens looked at me gone out and asked if they were in the right house when I fed them what is normally expensive cat food for less than the usual price of supermarket's own.
Will definitely buy again. Without hesitation. Many thanks.

4 kwietnia 2022
Opinia niezależna
Oceniono na 4 z 5

I ordered with no problems

I ordered with no problems. The £1 box was like a lucky dip very good for a pound some out of date which I have no problems with. very surprised on what was in there chocolate crisps tea bags drinks protain drinks and more. Coffee is what I wanted and no problems
with the pads. Delivery... arrived as the time stated. Will use again

23 grudnia 2021
Opinia niezależna
Oceniono na 1 z 5

Please don't let yourself be fulled by…

Please don't let yourself be fulled by their prices, If you don't want headaches stay away from this. Ordered 12 bottles of Vit C and received 30kg of all sorts of different products. It took them nearly 2 weeks to deliver the right products and when arrived they were all damaged so I`ve asked for a refund and they`ve charged me £8.50 to send their garbage back.
DO NOT BUY FROM THEM !!!

29 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Email from DX Express promised delivery…

Email from DX Express promised delivery on the 13th. No tracking number or time of delivery was given.
Despite having to go out, I waited all day for delivery. But was disappointed.
At about 10:00 am on the 15th, I answered the entry phone and told the driver that I am on the 1st floor.
I waited for 5 minutes, but nothing outside my front door. I went downstairs and found a big box outside in front of the main door, partially blocking the entrance.
I am 75 years of age and the box was too heavy for me to lift. My neighbours are also elderly and could not help.
It was two days later on Sunday, I could get help. The box was soggy from the rain. Contents had to be transferred to crates before taking upstairs.
Shoddy and inconsiderate service, from the driver in particular. A disconcerting experience.
When I complained to Approved Food Customer Service, one 'Bekha' replied saying that they can not guarantee delivery!
His reply was disappointing and no compensation for damaged items was offered.
I won't be buying them anymore.
There are other online surplus food stores to try out

11 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

I really wanted to join this

I really wanted to join this. I have not even been abled to register and I have sent ten emails trying to get a fix it's a different excuse every time. I got my password to work. I don't use my house phone. I have health problems and don't want to give that number and be Inundated by sales calls. They have my email address, name, mobile number, first she accused me of not ticking capitcha, then it was me not giving my home number. And passwords. I screenshot everything I did. I can't reply to the emails my post vanishes into their post as a merge. I have swore because she won't put me to a boss and its getting annoying. 3 days I have tried and they won't help me step by step. Disgusting irritating. I wonder how customers can complain if their is problems with orders. Not looking good is it really. They do not need two phone numbers. I asked to speak to a manager my email is shrinking for some stupid reason and I can't type is it's jumping into their email can't even explain it.

10 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

I placed my order a week ago and it…

I placed my order a week ago and it hasn't even been processed yet. The order has 5 steps to pass once paid, these are PROCESSED, BEING PICKED, PICKING DONE, DESPATCHING SOON and SHIPPING.
I paid immediately and even paid for postage so I don't understand how they're taking so long. I contacted customer services and haven't received any response. I've had no contact except an automated confirmation that they received my payment.
I don't recommend them and certainly wont be ordering from them again. If I knew it would take this long I would've purchased elsewhere.
AVOID unless you want to buy items and receive them next month.

23 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Last Orders...

Generally, Approved Foods have been a very good company to deal with, and I have had no complaints...until a complete screw up with my latest food order. After a lot of trouble with re delivery attempts, thanks to DHL, the courier said that a representative from Approved Foods, at 3.00pm on 26.11.18, requested that my order be taken off the van and returned to them, despite the fact that I'd paid for the order almost a fortnight ago, and I was only 20 minutes away from the depot! Approved Foods is based in Sheffield, I live in Scotland, you do the math! At the time of writing this review, I am entering into my fourth day and haven't had a response or any answers to my emails from Approved Foods re my missing order. Essentially, I'm £26 out of pocket with no order, so, that could be classed as theft! I even contacted them on Facebook, still nothing! Bizarrely, they keep sending me promotional emails and even asked me to review the order the courier said they asked to be taken off the van and returned to them! Which infers that they couldn't possibly have requested it. Logically, it makes no sense! But, it's not up to me to chase this up. Approved foods have contracted out DHL to deliver my order...and they haven't done it! Approved Foods apparent lack of concern about this matter has put me off ever dealing with them in the future...unless they can convince me otherwise...

30 listopada 2018
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej