Next day car delivery, like for like vehicle. Absolutely lovely people who delivered it, very welcoming and kept in contact on their way here.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nick and Colin delivered my courtesy car today. They were very professional, polite and offered to help me understand the features of the car. They explained everything in detail and they made the... Zobacz więcej
Reakcja na opinię
After a long day at work, My driver Stuart kept in touch with me on his journey from Wales To Grimsby and my courtesy car was delivered in great condition. Stuart is the sort of person you need on y... Zobacz więcej
Reakcja na opinię
The delivery service for the courtesy car was great. The guys were very polite, helpful and informative. Thank you for the good service.
Informacje dotyczące firmy
Napisane przez firmę
Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.
Dane kontaktowe
Stretton Green Distribution Park, WA4 4TQ, Appleton Thorn, Zjednoczone Królestwo
- 01925 931133
- support@stocalferesponse.com
- stocalferesponse.com
4,8
Doskonała
213 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They’ve always been very helpful and…
They’ve always been very helpful and understanding when I can’t answer my phone they always contact in different ways. Want to say a massive thank you to the team
15 lipca 2026
Odpowiedź od Stocalfe Response
Hi Rajvinder,
Thank you for your 5-star review. We're delighted to hear that our team has been helpful and understanding, and that we've been able to stay in touch in ways that work best for you when you're unable to answer the phone.
Your kind words mean a great deal to us, and we'll be sure to pass your thanks on to the team.
Best regards,
Stocalfe Response
The staff were very friendly and…
The staff were very friendly and supportive, went above and beyond to answer all questions and was very understanding, highly recommend
6 lipca 2026
Odpowiedź od Stocalfe Response
Hi Dave,
Thank you for your 5-star review. We're delighted to hear that our team was friendly, supportive, and able to answer all of your questions throughout the process. Providing understanding and going the extra mile for our clients is something we take great pride in.
Thanks,
Stocalfe Response
Although I gave all details and sent…
Although I gave all details and sent photos via WhatsApp to Axa insurance, you wanted it all again and to be done via email, I had great difficulty in sending information, couldn’t send photos via email and 2 things had to be done by post, I’m all the years I’ve been driving this was the hardest and most stressful time I’ve had sorting out information, not everyone is competent and comfortable doing everything online
30 czerwca 2026
Odpowiedź od Stocalfe Response
Hi Stephen,
Thank you for taking the time to share your feedback. We're sorry to hear that you found parts of the process stressful and more difficult than expected.
We understand your frustration at having to provide information more than once and appreciate that not everyone is comfortable using digital systems or online communication. While there are occasions where we need information sent directly to us to meet insurer and claims handling requirements, we recognise that this can sometimes be inconvenient.
We value your comments and will take them on board as we continue to look for ways to make the process as straightforward and accessible as possible for all our customers.
Best wishes,
Stocalfe Response
Quick response and available to answer…
Quick response and available to answer clients queries
10 lipca 2026
Odpowiedź od Stocalfe Response
Hi,
Thank you for your 5-star review. We're pleased to hear that you received quick responses and found our team available to answer your questions whenever needed. Providing responsive support is something we strive for every day.
Best regards,
Stocalfe Response
Have helped me loads and explained…
Have helped me loads and explained everything and kept me updated all the way through the process
1 lipca 2026
Odpowiedź od Stocalfe Response
Hi,
Thank you for your 5-star review. We're glad to hear that our team was able to help you throughout the process, explain everything clearly, and keep you updated every step of the way.
Kind regards,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi,
Thank you for your 5-star review. We're delighted to hear that our team was able to help you throughout the process.
Kind regards,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi Tony,
Thank you for your 5-star review. We're pleased to hear that everything was clear all the way through the process. Providing straightforward guidance and keeping our clients informed is very important to us.
Kind regards,
Stocalfe Response
Fantastic staff at stocalfe response
Fantastic staff at stocalfe response. Very friendly and understanding and go above and beyond to answer all questions you may have.
6 lipca 2026
Opinia niezależna
Odpowiedź od Stocalfe Response
Hi David,
Thank you for your 5-star review. We're delighted to hear that you found our team friendly, understanding, and helpful throughout the process. Going above and beyond to answer our clients' questions is something we pride ourselves on, so your feedback means a lot to us.
Kind regards,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi Adrian,
Thank you for your 4-star review. We're pleased to hear you found our responses swift, our communication helpful, and that having a single point of contact made the process easier.
We appreciate your feedback.
Kind regards,
Stocalfe Response
They have been extremely helpful and…
They have been extremely helpful and supportive during the whole process. Thankyou
10 czerwca 2026
Odpowiedź od Stocalfe Response
Hi Bobbie,
Thank you for your kind words! We’re glad to hear our team was helpful and supportive throughout the process.
Best regards,
Stocalfe Response
Been amazing from the start
Been amazing from the start, thank you to Joshua for keeping me updated and answering any questions iv had. 5 star experience.
5 czerwca 2026
Odpowiedź od Stocalfe Response
Hi Kathleen,
Thank you for your wonderful review! We’re so pleased to hear you had a 5‑star experience. Joshua will be delighted to know his updates and support made a difference.
Best regards,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi Christopher,
Thank you for your lovely feedback! We’re pleased to hear our team was helpful, polite, and made everything easy to understand.
Best regards,
Stocalfe Response
They are so swift
They are so swift. The whole process was seamless, their customer care is top notch.
11 czerwca 2026
Odpowiedź od Stocalfe Response
Hi Ojedokun,
Thank you for your kind review! We’re thrilled to hear the process was seamless and that our team delivered top‑notch customer care.
Best regards,
Stocalfe Response
Excellent customer service
28 maja 2026
Odpowiedź od Stocalfe Response
Hi Mark,
Thank you for your great feedback! We’re delighted you received excellent customer service, it means a lot to our team.
Best regards,
Stocalfe Response
Phoned these when claiming against another driver .
Phoned these when I was involved in an accident (other driver at fault )
They were the first hit on Google when I was trying to find my insurance company details .
I will start with the one positive - I got a hire car extremely promptly!
The rest was SLOW and not streamlined.
I had to chase the insurance company of the other driver in the end, and that had more of an impact !
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Stocalfe Response
Hi Kate,
Thanks for your review.
Unfortunately we cannot identify you as a client. Please can you email support@stocalferesponse.com with your claims reference and contact details so we can investigate your matter urgently?
Thanks,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi,
Thank you so much for your 5 star review.
Much appreciated,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi,
Thank you for the 5 star review, we appreciate you taking the time to leave us feedback.
Best regards,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi,
Thanks for the 5 star review, we appreciate you taking the time to leave us feedback.
Best wishes,
Stocalfe Response
Odpowiedź od Stocalfe Response
Hi,
Thank you for the 5 star review, we appreciate you leaving us such positive feedback.
Best regards,
Stocalfe Response
Excellent service
Excellent service, stress free and the guys and girls are all extremely professional and reassuring throughout the whole process. 100% recommended.
14 maja 2026
Opinia niezależna
Odpowiedź od Stocalfe Response
Hi Kyle,
Thank you so much for your kind words!
We’re delighted to hear that you found the whole process stress free and felt supported throughout.
Our team takes great pride in being professional, approachable, and reassuring, so it means a lot to know that came through in your experience.
We really appreciate your 100% recommendation, it truly helps others feel confident in choosing us.
Best regards,
Stocalfe Response
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.