Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

If you have the mobile number of the staff member, they're really great - helpful and pragmatic. If you go through the call centre, it's a bit of a different story - seems pretty inefficient, the tea... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent experience with The Arch Company. They were a great help when the wheels were falling off and wagons circling at Carnforth. Gavin Rooney and Lou Baxter bent over backwards to help and... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami

Napisane przez firmę

The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

117 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 82% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Arch Company is one of the best…

Arch Company is one of the best companies in the business, with amazing customer service. They have been extremely helpful to us in many ways.

A very special thanks to Hannah Adeniji, who has been an excellent supporter throughout. Her professionalism, care, and support have been truly appreciated.

28 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Hannah at the arch co managed our move…

Hannah at the arch co managed our move from one of their arches to a larger unit. She was really helpful and made the move as smooth as possible for us.
Thank you :)

21 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review Amy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Oceniono na 4 z 5

Staff excellent, but customer centre needs much improvement

If you have the mobile number of the staff member, they're really great - helpful and pragmatic. If you go through the call centre, it's a bit of a different story - seems pretty inefficient, the teams aren't very knowledgeable and it feels very procedural and not user friendly. My four stars (which would in fairness be five, were it not for the customer centre) are for the staff who throughout my experience have been excellent.

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Matthew– we really appreciate you taking the time to share your experience.

We’re delighted to hear positive feedback about our team on the ground. We’ll be sure to pass your kind words on.

We’re also sorry to hear that your experience with our customer centre didn’t meet the same standard. Your feedback is really valuable, and we’ll take this on board as we continue working to improve the service and make it more efficient.

Thanks again for your feedback.

Oceniono na 5 z 5

Very easy to work with

Very easy to work with, polite, friendly and always responsive.

16 października 2025
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Oceniono na 5 z 5

Electric disconnected

Just want to say a big thanks to Robert Taylor for his help. I was struggling with my electric due to being disconnected, Robert helped me. So many thanks Robert.

21 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review Kashif. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Robert.

Oceniono na 5 z 5

Samantha is a highly professional and…

Samantha is a highly professional and kind individual. She offered the best possible solution and support during our challenging period. Arch Company is indeed fortunate to have such an incredible person as her.

21 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review Shan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Samantha.

Oceniono na 5 z 5

Id like to positively review Hannah…

Id like to positively review Hannah Adenji and Samantha Parkin for their amazing customer service and advice when I cane across a problem regarding the lease of a property I was responsible for. I truly recommend them for anyone who is worried about any problems they have regarding their lease.

21 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review Muhammad. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah and Samantha.

Oceniono na 5 z 5

Great experience!

I've only had positive experiences with Cecily here. We've rented one space from them and the process was simple and they've been really great landlords since. Cecily in particular is a star!

21 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Cecily.

Oceniono na 5 z 5

Top Notch!

Staff are super helpful and very responsive!

20 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review Mohammed. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us!

Oceniono na 5 z 5

Excellent experience with The Arch…

Excellent experience with The Arch Company. They were a great help when the wheels were falling off and wagons circling at Carnforth.

Gavin Rooney and Lou Baxter bent over backwards to help and Gavin in particular has been superb with help and advice when asked.

Top class company with excellent staff at all levels.

12 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review Mr Koller. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Gavin and Louise.

Oceniono na 5 z 5

Noel Lubrun

Noel at The Arch Co is very helpful and attentive. Noel has offered me a lot of support and I greatly appreciate how he has looked after me as a tenant.

20 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review Mr Choudhury. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Noel.

Oceniono na 5 z 5

Great service and support from David…

Great service and support from David and Cecily.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Jonnie. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David and Cecily.

Oceniono na 4 z 5

New lease of arch unit

Tim was always helpful in providing information and taking prompt action to move the transaction forward

19 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Simon. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Tim.

Oceniono na 5 z 5

Hannah has been invaluable and…

Hannah has been invaluable and extremely helpful throughout this process. We only opened our restaurant on the 3rd of April, so naturally we faced a few initial challenges while settling in. During this period, Hannah has been very accommodating, supportive, and proactive in helping us navigate everything smoothly. Her communication and professionalism have genuinely made a difference, and I really appreciate all the support so far.

18 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Marcio. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Oceniono na 4 z 5

Arch relocation

I've been dealing with Huw, he's been really helpful up to now.

1 kwietnia 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Bryan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.

Oceniono na 5 z 5

very easy process

very easy process - Keven was especially good

1 marca 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.

Oceniono na 5 z 5

Helpful team in all departments


I’ve been a long tenant at the arch company and I am very happy with all the team pretty much from all the departments, they are very helpful and very quick to respond if and when you need help .
I’m very thankful that I met Shane, at the Arch company, who is an amazing person Who understands how business operates . I think any big company or organisation would really like to have someone like Shane, as part of their team as he is very clued up and can get the job done .
From my experience, and what’s going on with my business at my unit the arch company are developing and combining two units,to make a bigger unit for my growing business, I
am very thankful to everybody at the Arch company. Especially Shane For all the hard work for seeing a big project like this turn into reality .

15 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Glaymore. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Shane.

Oceniono na 4 z 5

I have been a long standing tennant…

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I believe is a very strong asset to the business. I would like to continue my long standing relationship with arch co, because of people like him that I can still reach out to whenever needed even though he was promoted into another team a few years ago.

I would have given 5 stars but have had a few small issues that have been resolved fairly well, regarding a break in and a few other basic things, by Louise Griffin.

Overall I think since the network rail exit arch co has been moving in the right direction and it’s great to see so many derelict arches being given a new lease of life!

There is a nice community in my area on Holyrood street and I feel it is well looked after and serviced.

Ben - founder - fully charged

15 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Ben. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David.

Oceniono na 5 z 5

Easy and painless process to find…

Easy and painless process to find industrial work space in London.

1 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Doświadczenie Trustpilot

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