Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

If you have the mobile number of the staff member, they're really great - helpful and pragmatic. If you go through the call centre, it's a bit of a different story - seems pretty inefficient, the tea... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent experience with The Arch Company. They were a great help when the wheels were falling off and wagons circling at Carnforth. Gavin Rooney and Lou Baxter bent over backwards to help and... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami

Napisane przez firmę

The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

117 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 82% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Support From Start to Finish

The Arch Company has been incredibly helpful throughout the process of finding the right workshop space for me. The whole experience was smooth and well supported from start to finish.

A special thanks to Hannah Gamber, who was professional, efficient, and very helpful every step of the way. Highly recommend The Arch Co to anyone looking for a reliable and supportive team when renting a space.

15 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Jonathan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Oceniono na 5 z 5

Great personnel

Great personnel, friendly and helpful. Great service from start to finish.

14 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Conrad. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Oceniono na 5 z 5

Hannah was very helpful when we wanted…

Hannah was very helpful when we wanted to expand with Arch co

1 grudnia 2025
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Oceniono na 5 z 5

We’ve recently signed a lease with The…

We’ve recently signed a lease with The Arch Company for a new bar, and the service and professionalism throughout were excellent.
Particular credit to our asset manager Tom Hill — consistently communicative, responsive, and engaged at every stage. A real credit to the team and exactly the kind of person you want on the other side of a landlord relationship.
Highly recommended.​​​​​​​​​​​​​​​​

14 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Alistair. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Tom.

Oceniono na 5 z 5

I’ve been in contact with Natasha from…

I’ve been in contact with Natasha from the onset of our interest in leasing the Arch in Manchester which we are now in the process of fitting out as a bar, she has been extremely helpful and quick to respond to any queries we have had. Excellent service throughout the whole procedure

4 lutego 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Andy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.

Oceniono na 5 z 5

From enquiry to moving date and now as…

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a tight timeline and the team was able to keep us moving along. We would definitely recommend The Arch Co to any business looking for a professional landlord and we look forward to many years in tenancy.

23 lutego 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Nikko. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.

Oceniono na 5 z 5

Hannah Adeniji and Noel Lubrun from…

Hannah Adeniji and Noel Lubrun from ​Credit Controller are so kindly and helpful to provide the best possible solution and support to our difficult situation, the company is lucky to have them!

14 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Lucas. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah and Noel.

Oceniono na 5 z 5

Naomi has been great with dealing with…

Naomi has been great with dealing with all issues I have had, overall the experience has been great

8 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Mahmood. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Naomi.

Oceniono na 5 z 5

A seamless and cost effective acquisition

I was advising my brother on the acquisition of an arch unit from the Arch Company is South London.
I am an MD of one of the UK’s largest commercial property companies but have no experience in this particular sector.
I was very impressed with the service that David Smith (Head of Leasing West) and his team provided. They very helpful when dealing with my brother and all his requests for information and the whole transaction process is simplified in a way that means you can transact quickly and cost effectively.
I imagine for the majority of their clients who are small businesses working on tight budgets with limited commercial property knowledge this is a real bonus.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Rebecca. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David.

Oceniono na 5 z 5

Excellent Service and Professional Support

I had a very positive experience with The Arch Company. The whole process was handled professionally and efficiently from start to finish. A special thanks to Kevin Nartey, who was extremely helpful throughout and always available to answer questions and provide support when needed. His communication and professionalism made everything much easier. Highly recommended.

13 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Saïd. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.

Oceniono na 5 z 5

I’d like to recognise Hannah Adenji

I’d like to recognise Hannah Adenji for the excellent support she has given me during the short time she has been assigned as my credit controller.

She handled every issue professionally and thoroughly, always with impressive speed and efficiency. What stood out most to me was her patience and the way she genuinely listened throughout the process.

In my opinion, she is a real credit to Arch Company. I wish I could thank her even more, but apparently she’s not allowed to accept gifts or she could lose her job — her words, not mine! Ha.

Thank you, Hannah — you are the best!!!

Thanks,
Rehan

13 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Rehan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Oceniono na 5 z 5

I would like to leave a review for Noel lubrun

I would like to leave a review for Noel, who manages credit control for my landlord regarding my shop.

Noel has been very responsible, professional, and understanding throughout my tenancy. During a period when I experienced difficulties making payments on time, he maintained excellent communication with me and showed genuine willingness to help.

Rather than putting additional pressure on me or risking me losing my shop, Noel worked with me to find practical solutions that helped me stay on track. His understanding and support during that difficult time made a huge difference, and I truly appreciate it.

Without his help, I would have been in despair and may have lost my business. Thank you, Noel, for your professionalism and compassion.

10 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Vanessa. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Noel.

Oceniono na 5 z 5

Supportive management teams

Leased a large commercial unit. Excellent experience overall. Fantastically supportive local management team.
Recommended!

1 lutego 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Oceniono na 5 z 5

Working with Arch Co has been a breeze…

Working with Arch Co has been a breeze so far; our office space is immaculate, and the communication has been great. We were able to report any repairs within 90 days, and all repairs have been amended promptly.

8 maja 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Oceniono na 5 z 5

The support our small business received…

The support our small business received from The Arch Company throughout our planning application process with the local council far exceeded our expectations. We are incredibly grateful for their professionalism, communication, and ongoing support every step of the way. Their commitment and collaborative approach gave us the confidence and opportunity to pursue a vital expansion that will play a key role in our future growth. Rather than feeling like a typical landlord-tenant relationship, the experience felt like a genuine partnership.

30 grudnia 2025
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Oceniono na 5 z 5

Huw as a lease manager in my opinion is…

Huw as a lease manager in my opinion is the best you'll get if you want someone to be transparent and honest he goes out his way for customers, we was on a tight schedule moving in to a property and Huw made it happen very easy and stress-free.

5 maja 2025
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Barry. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.

Oceniono na 5 z 5

Outstanding customers service

Outstanding customers service
especially from Aysha Sultana who she is always very helpful and professional understanding our business.

4 maja 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Alessandro. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Aysha.

Oceniono na 5 z 5

Supportive Property Manager

As tenants of the Arch Co, we have always found Naomi Grant, our Property Manager and Louise Baxter, our Head of Property Management, to be very helpful and supportive. If we have any problems they have responded very quickly to resolve the issue.

17 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Jan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Naomi and Louise.

Oceniono na 5 z 5

Huw has been a true professional…

Huw has been a true professional throughout the whole process.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Arch Company

Thank you for your review, Billy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.

Oceniono na 5 z 5

Very happy with it

Very happy with it

30 kwietnia 2026
Opinia niezależna
Logo The Arch Company

Odpowiedź od The Arch Company

Thank you for your review, Hussain. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

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Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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