STICKY BESTIE Recenzje 

I’ve had a wonderful experience, Sticky Besty has been efficient, very quick with their responses and attentive. They have a wonderful variety of amazing products!

It is now June and I have been trying to get my $240. worth of bags or a refund since October 2025. I am happy to see the positive posts from others re Stickie Bestie BUT if you look at Reddit the reviews are terrible. They are all similar to mine re how impossible it had been to receive their order or a refund.

Placed an order on May 4th and received a confirmation email. After several weeks without shipping notification, I reached out to customer service on May 22nd for an update. I was told, “ We will contact our warehouse team directly and ask them to give your order priority handling to help move the process forward as quickly as possible.”

I received an email May 29th (to my promotions), “we owe you one. First, the honest part: your order is taking longer to ship out than it should. We're so sorry. You trusted us with your money and we owe you better than that. Here's the deal: your order will be on its way to you within the next 5–10 days. We're moving as fast as we possibly can to get everything packed, picked, and out the door. The city girl collection is going viral and our production team is working hard to keep up with the hype, day and night. I can guarantee you it's worth the wait. And because you've been so patient with us, we're slipping a free City Girl Pouch in Pink or Green into your order — on the house. Consider it a tiny apology in pouch form. 🩷💚”

Today is June 20th and I still have not received my items, not even a shipping notification. I reached out to customer service again today requesting a refund.
“Sorry for the delayed update—there is a chance our previous message may have ended up in your spam folder. After checking with the warehouse and carrier, we can confirm the shipment appears to have been lost, held, or returned in transit. We are very sorry for the inconvenience this has caused. To resolve this for you as quickly as possible, we can arrange a reshipment at our cost, which we will dispatch in the week. We will also include complimentary gifts with the new shipment as an apology for the delay. Please let us know if you are happy for us to proceed with this solution.”

I responded requesting to cancel the order and receive a refund to the original form of payment. “Thank you for your message, and we sincerely apologize for the frustration and inconvenience. We have forwarded your refund request to our team for processing. Once the refund has been approved and completed, it will be returned to your original payment method. Please allow 5 to 12 business days for the funds to appear in your account, depending on your bank or payment provider's processing times.”

I will give an update about the refund. Looking at some of the other reviews, I will probably have to contact my bank for a chargeback. I would not recommend this company. I’m genuinely wondering if anyone has received any items.

Update: I received an email July 5th stating my order was cancelled and a refund was processing. The money was in my account July 6th. I am happy to receive a refund without having to involve my bank. I also filled a complaint with the Shop App. I’m not certain if that assisted with anything. Do not buy with this company!

Lovee these bags! The quality and functionality of them is amazing. I definitely recommend purchasing one!!

This brand is very orignal and classy and their products are very chic and the team is so sweet!

The bags are amazing! They are perfect for the summer! Also the customer service is really fast and helpful!

The team is very kind and they respond with everything you have to know. I really recommand this incredible brand 😍

⭐☆☆☆☆

I placed an order over a month ago and never received it. After I reached out for an update, I was told the shipment was “lost, held, or returned in transit” and was offered a replacement that was supposed to ship the week of May 25.

That replacement was never shipped either. Instead, I received conflicting updates saying it was still being prepared, while later being told they had “plenty of stock available for immediate shipment.” I never received a tracking number or a clear explanation of what happened to my original order.

After weeks of waiting and multiple inconsistent responses from customer service, I requested a refund. I ultimately had to file a chargeback with American Express to get my money back as the company would not refund me themselves

To make matters worse, after leaving a comment on one of their Instagram posts about my experience, my account was blocked instead of my concerns being addressed.

My experience was disappointing from start to finish, and I would not order from this company again.

I ordered 14 Sticky Bestie Bags for my friends this summer, and I honestly couldn't have picked a better gift. The colors are so bright, fun, and cheerful, they instantly put you in a summer mood.

What really sold me is how versatile they are. I've seen them used as going-out clutches, cosmetic bags, travel pouches, and everyday catch-alls. They're the kind of bag you end up reaching for all the time because they're both cute and practical.

If you're looking for a fun, stylish gift or just want a colorful accessory for yourself, these bags are such a great find!

Placed an order over 2 weeks ago and my order has still not been processed. Their customer service advised that they’d reached out to the warehouse/logistics team and would provide an update with my tracking info once available. Still nothing and so I will dispute the transaction via my bank. It’s a scam and they likely order the bags from Amazon and then ship them to customers who make chase them about not receiving an order!

I placed an order 30th of may and I have not heard a thing after that. Tried leaving a comment on Instagram, which they promptly deleted. I’ve also sent an email, but judging by all the reviews left here I can probably count the money as lost.

Listen to the reviews... don't do it. I ordered my bag in April and just like everyone else, they promise it will ship and then I hear nothing. I have spammed their comments and they removed them so it doesnt look bad to other users. This is bad and unacceptable.

I would not give them a star if I could. I ordered x2 bags on 23/4 and have sent emails chad9ng the order ever since. I even received an email stating the items had been sent. But no tracking number. When I chased again I received an email to say they were delayed, did I wakt a refund or wait for the delivery. I gave them the benefit of doubt and waited. Yet still no tracking so I emailed again to be told they were being sent the next day. Yet again, no tracking info and on contacting them asking for a full refund I was stalled by several emails saying what do you want us to do.....and now an email stating they may not be able to refund on the original payment method can they use PayPal. Sorry no, I dont have PayPal....so I am still waiting. My advice? Stay away from this scam of a company. Very disappointing

Ordered on April 3 and still haven’t received anything. I’ve been told the item was out of stock, that a replacement was being sent, and even promised a refund, which never arrived either. Despite frequent emails, nobody actually resolves the issue. Terrible communication and zero accountability. Disastrous experience. Skip it.

I never received my order, they promised to send it twice, and month and a half later, still waiting my refund.

Do not buy from this company. They are scammers.
They’ll take your money, won’t fulfil the order and then give you the runaround trying to get a refund. They’ll promise you that “managers” are looking into the case but you will never see your items or your money. All this while addressing you as “Bestie” in the clearly automated correspondence (vom).
I wouldn’t be surprised if the good reviews are all fake and bot generated because everything about my experience here screams scam.
I’ve now had to raise this as a disputed payment with my bank.

***SCAMMERS ALERT****
***They are SCAMMERS!!! DO NOT BUY!**
I would give 0 stars if I could.
Ordered bags in April and never received them, as I can see like 27% of the customers reviews here.
Do not buy!!

Love their products and their customer service support is amazing and asnwer quickly. 🙏🏽

Jeg er desværre meget skuffet over min oplevelse med Sticky Bestie indtil videre.

Jeg lagde en ordre den 21. maj og har siden da ikke modtaget nogen form for opdatering, hverken via e-mail, leveringstracking eller information i appen. Det efterlader mig i en meget frustrerende situation, da jeg som kunde forventer en vis grad af kommunikation omkring min ordre og dens status.

Jeg har fuld forståelse for, at der kan opstå forsinkelser, men det er manglen på information og opfølgning, der gør oplevelsen særligt skuffende. Som betalende kunde forventer jeg som minimum at blive informeret, hvis der er ændringer eller længere leveringstid end forventet, specielt eftersom jeg har prøvet at skrive til dem direkte/privat.

Jeg håber oprigtigt, at Sticky Bestie vil tage kontakt hurtigst muligt med en forklaring samt en opdatering på min ordre, da jeg stadig ønsker at have en positiv oplevelse med virksomheden.

I ordered 4 bags on April 26th. They never shipped. I contacted the company and was informed they'd be shipping within 5 days. Still no bags. Contacted them again (a week ago) and I've received no reply. I'm forced to contact my credit card company to cancel the charge. What an unprofessional company.