Purchased both a phone case and card wallet in the lizard skin style with monogramming in gold - couldn’t be happier. Has really elevated my phone and finally I’m not chucking all my cards loose into... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
the material of the cases are extremely easily damaged. it started getting scuffed on the sides immediately and multiple edges are broken or coming off. cute for the first day but now after 3 months o... Zobacz więcej
Ordered a phone case from Inserif. It arrived dirty, which I was somewhat willing to overlook. After 2 months it started breaking and peeling. I reached out to them and asked them for a resolution and... Zobacz więcej
OK, so I got the "Sapphire Lizard Texture Personalized Snap Case" for my iPhone 17 Pro Max. I'm an interior designer, constantly taking pictures of client homes, so I wanted something pretty of cours... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Where Personalized Luxury Accessories Elevate the Everyday
Dane kontaktowe
PO Box 341 , CB8 1HT, Cambridgeshire, Zjednoczone Królestwo
- support@inserif.com
- inserif.com
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love my lizard skin case!
easily damaged material
the material of the cases are extremely easily damaged. it started getting scuffed on the sides immediately and multiple edges are broken or coming off. cute for the first day but now after 3 months of having it i need a new case as it’s quite broken.
Purchased both a phone case and card…
Purchased both a phone case and card wallet in the lizard skin style with monogramming in gold - couldn’t be happier. Has really elevated my phone and finally I’m not chucking all my cards loose into each different handbag. I would happily recommend to others and would purchase again. When I get a new Mac, I plan to spring for one of their laptop cases as well.
The case is very special and beautiful❤️
Dirty and breaking apart
Ordered a phone case from Inserif. It arrived dirty, which I was somewhat willing to overlook. After 2 months it started breaking and peeling. I reached out to them and asked them for a resolution and they said it was “normal” wear and tear. I do not recommend you buy from this company, the case has literal holes in it and the leather is breaking apart. These are not cheap products for the consumer to buy but I expect the company pays less than $1 to make them based on the quality.
Under all kritik!!!
Under all kritik!!!! Inget skydd alls varken på
Toppen eller på botten. Kamera linsen är inte heller skyddade runt sticker ut ! Så tunn är den! Hade hittat bättre på shein…… sååå besviken med kvaliten!
worth the wait
shopping sometimes takes a while but the items arrived packaged safely and with a discount code
The inserif team was SO helpful to me…
The inserif team was SO helpful to me with my order!! I made a mistake when ordering and they immediately helped me resolve it 🥹 they are so helpful and the journal is beautiful! I am very happy!!
Disappointing Quality and Customer Service
I was genuinely excited to order from Inserif, but this has been one of the most disappointing customer experiences I’ve had.
I paid for expedited shipping, which did not arrive on time and was delivered to the wrong address. Because of this, I didn’t actually receive the case until weeks after it was marked delivered.
After less than three weeks of normal use, the case began falling apart at the edges. For a product at this price point, that level of quality is unacceptable.
What was even more disappointing was the response from customer support. After providing photos of the damage, I was not offered a refund. Instead, I was offered a “replacement” that required me to pay additional fees, along with a discount code to purchase another case.
Being asked to spend more money to replace a product that failed within weeks is not a reasonable resolution. It reflects poorly on both the product quality and the company’s approach to customer service.
While the design is nice, the overall experience does not justify the cost. I would not recommend purchasing.
Ho ordinato una cover per il telefono
Ho ordinato una cover per il telefono ma è arrivata danneggiata. Nonostante questo, il servizio clienti mi ha risposto subito e fornito delle soluzioni valide. Sono stati gentili.
Cheap product
Cheap product, broke after a week. Tried to contact customer service for a couple of of weeks now and no response. AVOID!!! Waste of money. Many more professional and generic brands out there.

Odpowiedź od Inserif
I ordered a phone case but it doesn’t…
I ordered a phone case but it doesn’t fit. The product is not produced well and doesn’t stick to the AirPod case. If contacted the support help desk 3 times but no response. Don’t order here, bad quality

Odpowiedź od Inserif
The quality of the product is perfect
The quality of the product is perfect. Exceeded my expectations

Odpowiedź od Inserif
Completamente enamorada de los tres…
Completamente enamorada de los tres productos que he comprado en Insérif. Unos acabados perfectos, combinando calidad, clase y elegancia!!!!
Just for show
OK, so I got the "Sapphire Lizard Texture Personalized Snap Case" for my iPhone 17 Pro Max. I'm an interior designer, constantly taking pictures of client homes, so I wanted something pretty of course but ALSO - the point of a phone cover - something protective. These phone covers are well made but are JUST for show. They don't protect your phone whatsoever. They pop right off and if you're using a phone clip/strap thingy, beware: it will slip right out, your phone will fall, and - as mine did - it will get dinged up.
Again, pretty. But unusable unless I keep my phone in my pocket/purse at all times if I am walking across any sort of hard surface lol.

Odpowiedź od Inserif
Inserif themselves are GREAT!
Inserif themselves are GREAT!! The product is beautiful. The only downfall was the shipping company which is out of their hands but Pauline’s customer service, chasing up the shipping company and resolving the issue was beyond exceptional. Thanks team!

Odpowiedź od Inserif
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







