Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Purchased both a phone case and card wallet in the lizard skin style with monogramming in gold - couldn’t be happier. Has really elevated my phone and finally I’m not chucking all my cards loose into... Zobacz więcej

Oceniono na 2 z 5

the material of the cases are extremely easily damaged. it started getting scuffed on the sides immediately and multiple edges are broken or coming off. cute for the first day but now after 3 months o... Zobacz więcej

Oceniono na 1 z 5

Ordered a phone case from Inserif. It arrived dirty, which I was somewhat willing to overlook. After 2 months it started breaking and peeling. I reached out to them and asked them for a resolution and... Zobacz więcej

Oceniono na 2 z 5

OK, so I got the "Sapphire Lizard Texture Personalized Snap Case" for my iPhone 17 Pro Max. I'm an interior designer, constantly taking pictures of client homes, so I wanted something pretty of cours... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z dodatkami

Napisane przez firmę

Where Personalized Luxury Accessories Elevate the Everyday


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

easily damaged material

the material of the cases are extremely easily damaged. it started getting scuffed on the sides immediately and multiple edges are broken or coming off. cute for the first day but now after 3 months of having it i need a new case as it’s quite broken.

25 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Purchased both a phone case and card…

Purchased both a phone case and card wallet in the lizard skin style with monogramming in gold - couldn’t be happier. Has really elevated my phone and finally I’m not chucking all my cards loose into each different handbag. I would happily recommend to others and would purchase again. When I get a new Mac, I plan to spring for one of their laptop cases as well.

11 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Dirty and breaking apart

Ordered a phone case from Inserif. It arrived dirty, which I was somewhat willing to overlook. After 2 months it started breaking and peeling. I reached out to them and asked them for a resolution and they said it was “normal” wear and tear. I do not recommend you buy from this company, the case has literal holes in it and the leather is breaking apart. These are not cheap products for the consumer to buy but I expect the company pays less than $1 to make them based on the quality.

20 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Under all kritik!!!

Under all kritik!!!! Inget skydd alls varken på
Toppen eller på botten. Kamera linsen är inte heller skyddade runt sticker ut ! Så tunn är den! Hade hittat bättre på shein…… sååå besviken med kvaliten!

8 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Disappointing Quality and Customer Service

I was genuinely excited to order from Inserif, but this has been one of the most disappointing customer experiences I’ve had.

I paid for expedited shipping, which did not arrive on time and was delivered to the wrong address. Because of this, I didn’t actually receive the case until weeks after it was marked delivered.

After less than three weeks of normal use, the case began falling apart at the edges. For a product at this price point, that level of quality is unacceptable.

What was even more disappointing was the response from customer support. After providing photos of the damage, I was not offered a refund. Instead, I was offered a “replacement” that required me to pay additional fees, along with a discount code to purchase another case.

Being asked to spend more money to replace a product that failed within weeks is not a reasonable resolution. It reflects poorly on both the product quality and the company’s approach to customer service.

While the design is nice, the overall experience does not justify the cost. I would not recommend purchasing.

3 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

great quality and service very happy

30 marca 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi Melanie,

Thank you so much for your review. We’re so pleased to hear the quality exceeded your expectations - that truly means a lot to us.

If you ever need anything, feel free to reach out to us at support@inserif.com

Team INSÉRIF

Oceniono na 1 z 5

Cheap product

Cheap product, broke after a week. Tried to contact customer service for a couple of of weeks now and no response. AVOID!!! Waste of money. Many more professional and generic brands out there.

13 lutego 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi John,

We’re sorry to read this, as this certainly isn’t the experience we aim to provide.

We take product quality very seriously and would not expect an item to break after such a short period of use. We’re also unable to locate any recent communication from you, so we’re concerned that your message may not have reached us.

It’s possible emails can occasionally land in spam or junk folders, so we kindly ask that you check there. Alternatively, please email us directly at support@inserif.com with your order details and we will prioritise this and work towards a resolution for you.

Team INSÉRIF

Oceniono na 1 z 5

I ordered a phone case but it doesn’t…

I ordered a phone case but it doesn’t fit. The product is not produced well and doesn’t stick to the AirPod case. If contacted the support help desk 3 times but no response. Don’t order here, bad quality

7 marca 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi Deborah,

We’re sorry to hear you’re disappointed.

As the AirPods design does not allow for a clipped top closure, the adhesive provided is required to ensure the lid stays in place.

Guidance and a video tutorial explaining how to secure the AirPods lid using the adhesive tab included in the packaging has been emailed.

Our customer support team look forward to hearing back and assisting you.


Team INSÉRIF

Oceniono na 5 z 5

The quality of the product is perfect

The quality of the product is perfect. Exceeded my expectations

26 marca 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi Nicole,

Thank you so much for your review. We’re so pleased to hear the quality exceeded your expectations - that truly means a lot to us.

If you ever need anything, feel free to reach out to us at support@inserif.com

Team INSÉRIF

Oceniono na 2 z 5

Just for show

OK, so I got the "Sapphire Lizard Texture Personalized Snap Case" for my iPhone 17 Pro Max. I'm an interior designer, constantly taking pictures of client homes, so I wanted something pretty of course but ALSO - the point of a phone cover - something protective. These phone covers are well made but are JUST for show. They don't protect your phone whatsoever. They pop right off and if you're using a phone clip/strap thingy, beware: it will slip right out, your phone will fall, and - as mine did - it will get dinged up.
Again, pretty. But unusable unless I keep my phone in my pocket/purse at all times if I am walking across any sort of hard surface lol.

23 marca 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi DY,

Thank you for your feedback - we’re sorry the case didn’t meet your expectations in terms of protection.

Our snap cases are designed with a slim, refined profile, and we put a great deal of care into the design, durability, and construction of each piece. We do offer a variety of styles, and we’d be happy to help.

Please feel free to reach out to us at support@inserif.com and we’ll gladly assist.

Team INSÉRIF

Oceniono na 5 z 5

Inserif themselves are GREAT!

Inserif themselves are GREAT!! The product is beautiful. The only downfall was the shipping company which is out of their hands but Pauline’s customer service, chasing up the shipping company and resolving the issue was beyond exceptional. Thanks team!

26 marca 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi Kristy,

Thank you so much for the review - we truly appreciate it. We’re so pleased you love the product, and your understanding regarding the courier means a lot.

If you ever need anything at all, feel free to reach out to us at support@inserif.com
- we’re always happy to help.

Team INSÉRIF

Oceniono na 4 z 5

Great case for my iPhone

23 marca 2026
Opinia niezależna
Logo Inserif

Odpowiedź od Inserif

Hi Matylda,

Thank you so much for your review - we’re so glad you’re enjoying your case.

If you ever need anything at all, feel free to reach out to us at support@inserif.com
. We’re always happy to help.

Team INSÉRIF

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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