Wanted quality & local… so Stevensons it is. We’d previously had DFS sofas but the quality of those was deteriorating. Dealing face to face in store with knowledgeable people, assistance in provid... Zobacz więcej
Reakcja na opinię
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would like to say a huge thank you to carolyne for the outstanding customer service she provided. After purchasing our slide robes, we had a problem with one of the doors. From the moment I contacte... Zobacz więcej
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Wonderful selection of beds and excellent friendly advice in choosing our bed without pressure. Delivered early with wonderful staff who went over and above to help. Excellent sales lady who serv... Zobacz więcej
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Carolyn looked after us when we went into Stevenson's furniture. We were looking for a bed and she was very thorough explaining all the different qualities of each of the bed. She gave us time to... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!
Dane kontaktowe
143-151 Cleethorpe Road, DN31 3AY, Grimsby, Zjednoczone Królestwo
- 01472233111
- office@stevensonsgroup.co.uk
- stevensonsgroup.co.uk
4,7
Doskonała
931 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Highly recommend
Made welcome when entering the shop, Friendly helpful staff to assist with our purchase.
22 marca 2025
Odpowiedź od Stevensons Furniture
Thanks so much! Always nice to hear our team made you feel welcome – that’s exactly what we’re aiming for. Hope you’re loving your purchase!
Beautiful experience
Beautiful shop, well set out and all the staff are lovely. Would highly recommend to furnish your home with unique items.
26 kwietnia 2025
Opinia niezależna
Odpowiedź od Stevensons Furniture
Ah, thank you! That means a lot. We love curating special pieces, so it’s lovely to hear you enjoyed your experience. Really appreciate the recommendation – hope your home’s feeling extra special with your new finds.
Odpowiedź od Stevensons Furniture
Thanks a bunch! Really glad you felt looked after and found some quality pieces you loved. We’ll pass the kind words on to the team – they’ll be chuffed!
The lady who servers was amazing I’m very helpful sorry I don’t know her nameand a nice quality of…
Very funny stuff and a nice quality of furniture the staff give you a lot of time to have a look around and helpful wherever needed
19 kwietnia 2025
Odpowiedź od Stevensons Furniture
Love this! Glad we could give you a laugh and some lovely furniture. 😊 Our team’s always happy to let you browse at your own pace and step in when needed – thanks for noticing! Hope you're enjoying your new pieces.
Carolyn was extremely
Carolyn was extremely, knowledgeable and helpful. She went out if her way to help us select the right matress and got us a good deal on our bed, mattress and cushions.
15 kwietnia 2025
Odpowiedź od Stevensons Furniture
Thanks so much for the lovely review! We're so glad Carolyn could help you find just the right mattress (and a great deal too!). She’ll be thrilled to hear this. Hope you're loving the new bed and cushions – here's to many comfy nights ahead!
Chloe at dreamlands , Stevensons
I would like to mention how helpful and efficient Chloe was during our bed purchase. Nothing was too much trouble for her, she was very knowledgeable and she went above and beyond to ensure we were happy with the chosen bed.
She’s a credit to the company !
18 kwietnia 2025
Opinia niezależna
Odpowiedź od Stevensons Furniture
Thank you for your lovely feedback! We're so pleased you had a great experience. Chloe will be delighted to hear your kind words—she really does go above and beyond, and we're lucky to have her. Enjoy your new bed!
Excellent to deal with
Good quality furniture at very reasonable prices, all the staff very friendly and helpful and kept us informed on the order and delivery schedule.
9 kwietnia 2025
Odpowiedź od Stevensons Furniture
Thank you for the lovely review! We're so glad you were happy with the furniture and service. It was a pleasure keeping you updated throughout—hope to see you again soon!
Friendly and helpful but not pushy
Friendly and helpful but not pushy. Looking forward to recieveing our new sofas in a couple of months time
23 marca 2025
Odpowiedź od Stevensons Furniture
Thank you so much for your kind words! We're really glad you felt supported without any pressure – that's exactly the experience we aim to give. We’re just as excited for your new sofas to arrive and can’t wait for you to enjoy them in your home!
Fantastic service
We were greated by Carolyn who went above and beyond to help. We needed a bed for my mum asap and were shown a fair few that would meet our needs. Then Carolyn rang the company to see when one could be delivered to store and arranged for us a delivery date which suited us
Couldn't of asked for a more attentive person to help us. She listened to what we wanted and didn't try to sell us what we didn't
Thankyou so much
24 marca 2025
Odpowiedź od Stevensons Furniture
Thank you so much for your lovely review! We’re delighted to hear Carolyn was able to help you find the right bed for your mum so quickly. She’s a real gem, and we’ll be sure to pass on your kind words. It’s so important to us that you feel listened to and supported—never pushed—so it means a lot to hear that came through. Wishing your mum all the comfort in her new bed!
Friendly and helpful
Every time we go to Stevensons, we are always treated with a friendly hello. Josh is very helpful and patient, as are all the staff. Never pushey and always obliging.
23 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your kind words and continued support! It’s always lovely to welcome you back, and we’re so pleased to hear Josh and the team make you feel at home. Being helpful without pressure is something we really care about, so it’s wonderful to know that comes across. We look forward to seeing you again soon!
We purchased a bed today from Carolyn…
We purchased a bed today from Carolyn she was very helpful and informative would definitely recommend
28 marca 2025
Opinia niezależna
Odpowiedź od Stevensons Furniture
Thank you so much for your kind words! We're thrilled to hear Carolyn was helpful and informative—she really is wonderful. We’re so glad you found what you were looking for, and we truly appreciate your recommendation. Wishing you many comfy nights ahead in your new bed!
The lady was so helpful and friendly
The lady was so helpful and friendly, not pushy at all. We weren’t totally sure what we needed but armed with all the info and product details she provided, we made our purchase. A very hassle free visit - thank you
23 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your lovely review! We're so glad to hear that you had a hassle-free shopping experience and that our team could provide all the information you needed to make the right choice. We truly appreciate your support and hope to see you again!
Excellent customer service
Excellent customer service and choice in store. We have shopped at Stevensons for years and are always happy with the experience. On this occasion there were many sale items with good savings available
19 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your loyalty and kind words! We're thrilled to hear that you’ve had great experiences shopping with us over the years. It’s wonderful that you found some great savings in our sale—we always love offering quality products at great value. We look forward to welcoming you again soon!
Carolyn is a Very informative and…
Carolyn is a Very informative and helpful staff member who knew exactly what each product was and explained this when we asked. So welcoming and friendly. A store with a good reputation that sells good quality products
22 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your wonderful feedback! We're so pleased to hear that Carolyn provided you with helpful and informative service. She truly enjoys assisting customers, and we’ll be sure to pass on your kind words. We appreciate your support and hope to see you again soon!
Outstanding service
Outstanding service. Really helpful staff with no high pressure sales.
15 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your kind words! We're delighted to hear you had a great experience with our team. We pride ourselves on offering helpful service without any pressure. Enjoy your purchase, and we hope to see you again!
Pleasant helpful staff
Pleasant helpful staff. Arrangements for delivery easily sorted.
23 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your great feedback! We're glad you found our service friendly and knowledgeable, and that your delivery was smooth and on time. We appreciate your support and hope you enjoy your purchase
Friendly and knowledgeable service at a…
Friendly and knowledgeable service at a good price. Delivery also on time and efficient.
21 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your feedback! We're delighted to hear that you found our service friendly and knowledgeable, and that your delivery was timely and efficient. We truly appreciate your support and hope to see you again soon!
We bought some bedroom furniture last…
We bought some bedroom furniture last year from Stevensons of which we have been very pleased with. Decided to have some matching chest of drawers to add to them. The customer service from both Carolyn and Chloe was excellent. Highly recommend both the shop and these ladies.
21 marca 2025
Odpowiedź od Stevensons Furniture
Thank you so much for your continued support! We're delighted to hear that you’re pleased with your furniture and that Carolyn and Chloe provided excellent service. We’ll be sure to pass on your kind words to them. Enjoy your new chest of drawers
Carolyn was really helpful
Carolyn was really helpful. Very knowledgeable on different mattresses and helped me make the right choice. Thanks Carolyn, I really appreciated you going above and beyond for me.
22 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your kind words! We're delighted to hear that Carolyn was able to help you find the perfect mattress. She takes great pride in her knowledge and customer service, and we’ll be sure to pass along your appreciation. Enjoy your new mattress!
New armchair
Staff very helpful and accommodating. Good value for money. Excellent quality.
19 marca 2025
Odpowiedź od Stevensons Furniture
Thank you for your wonderful feedback! We're delighted to hear that you found our staff helpful and accommodating, and that you’re happy with the quality and value of our products. We look forward to welcoming you again soon!
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