Having lost a lot of weight due to illness, my wedding ring was far too loose and in danger of slipping off my finger. The ring was bought from Stephen Einhorn in 2007 and I wanted to know if the ori... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been wearing SE for a very long time but it was a delight to visit Lorenzo in the shop at last, the physical store was wonderful and the jewelry. and my new FANG ring is incredible ! Just waiting... Zobacz więcej
Reakcja na opinię
We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... Zobacz więcej
Reakcja na opinię
I don't have enough superlatives to review Stephen Einhorn! Apart from the obvious, the beautiful, timeless and unusual jewellery, the kindness and helpfulness I've received over the years has been a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Projektant biżuterii
- również w kategorii:
- Jubiler
- Sklep jubilerski
Napisane przez firmę
Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.
Dane kontaktowe
Upper Street 210, N1 1RL, London, Zjednoczone Królestwo
- +44 207 359 4977
- shop@stepheneinhorn.co.uk
- stepheneinhorn.co.uk
4,9
Doskonała
143 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly and professional service
Having lost a lot of weight due to illness, my wedding ring was far too loose and in danger of slipping off my finger. The ring was bought from Stephen Einhorn in 2007 and I wanted to know if the original maker could help. I contacted by email and Lorenzo, the Retail Manager got back in touch quickly and arranged for me to come in. In-store he was friendly and helpful and explained the options. The ring was taken in for resizing and within just a couple of days I got the email confirming it was ready for collection. They had also cleaned and polished the ring, and offered to do the same (for free) to my husband's ring. Overall I found the whole team at Stephen Einhorn very easy to deal with (I had been worried given their upmarket image that they might be a bit standoffish, not at all). In fact, my husband and I enjoyed the experience so much that we are now talking about eternity rings...
18 czerwca 2026
Odpowiedź od Stephen Einhorn
Dear David,
Wow, this is honestly a fantastic review, thank you so much for taking the time to write this. Every single member of the team works really hard to make sure experiences like this are possible, from the sales team in the showroom to the jewellers in the workshop, via the design, production, marketing and admin teams. We have been able to build a name for ourselves by working like this since day one, in 1995, which has enabled us to now be a well known and established fine jewellery brand, but we never changed our approach to customer service as we value it as much as the quality of the jewellery we make.
Hoping to see you and your husband again, for those eternity rings, or just a cup of tea!
Best wishes,
The Stephen Einhorn Team
Been wearing SE for a very long time…
Been wearing SE for a very long time but it was a delight to visit Lorenzo in the shop at last, the physical store was wonderful and the jewelry. and my new FANG ring is incredible !
Just waiting for my Crowned Skull ring to be delivered!
2 października 2026
Odpowiedź od Stephen Einhorn
Dear Martyn,
Thank you for taking the time to write a review! We are so glad you could finally come to our showroom, and we hope you'll enjoy your new SE pieces. Customers like you are the reason we do what we do!
Best wishes,
The Stephen Einhorn Team
That personal touch and the welcoming…
That personal touch and the welcoming atmosphere from all @stepheneinhorn
ROCK ON!
1 października 2026
Odpowiedź od Stephen Einhorn
Hi Terry,
Thank you for this awesome review! We really value feedback like this, so thank you. We look forward to seeing you again soon.
Best wishes,
The Stephen Einhorn Team
Amazing service and product cannot rate…
Amazing service and product cannot rate them highly enough.
25 września 2026
Odpowiedź od Stephen Einhorn
Hi Steven,
Thank you so much for saying this! We all work really hard as a team to make sure the quality of the jewellery and service we provide is second to none. We look forward to helping you again.
Best wishes,
The Stephen Einhorn Team
A good experience repurposing jewellery
My late father’s wedding ring was beautifully repurposed into two pendants. Lorenzo understood what I wanted immediately and was so kind and easy to talk to.
19 września 2026
Odpowiedź od Stephen Einhorn
Dear Harriet,
Thank you so much for leaving such a beautiful review, and for trusting us with this incredibly special piece of jewellery!
We look forward to seeing you back soon.
Best wishes,
The Stephen Einhorn Team
I can’t really speak highly enough…
I can’t really speak highly enough about this company, the product and the customer service both during and after sales, beautiful jewellery, really good designs- it’s taken me years to find such a good skull ring - attention to detail and polite professional friendly service and good advice I highly recommend them, I will be back
3 września 2026
Odpowiedź od Stephen Einhorn
Dear Ian,
This is such a fantastic review, thank you so much! Skulls are one of the designs we are most known for, we started making them when we opened and will never stop! Thank you also for your lovely feedback about our service, which we pride ourselves in as much as the quality of the jewellery we make. We hope to see you again soon!
Best wishes,
The Stephen Einhorn Team
Outstanding jewellery and beautiful people
I don't have enough superlatives to review Stephen Einhorn! Apart from the obvious, the beautiful, timeless and unusual jewellery, the kindness and helpfulness I've received over the years has been amazing! I'm so grateful for your help and expertise. Thank you.
1 września 2026
Odpowiedź od Stephen Einhorn
Dear Sheelagh,
Thank you so much for writing such lovely words about us and our service. Customers like you are the reason we do what we do, so thank you for trusting us.
We hope to see you again at the showroom soon!
Best wishes,
The Stephen Einhorn Team
Beautiful contemporary jewellery matched by outstanding service
Beautiful, London-grafted contemporary jewellery with a timeless look matched by outstanding service that is both personal and professional and that goes the extra mile.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Stephen Einhorn
Dear Walter,
Thank you for this fantastic review! We make jewellery for people to enjoy for a lifetime, so our goal is to create beautiful and timeless pieces. We are so happy we could do this for you. Thank you also for your lovely words about our service, which is as important to us as the quality of the jewellery we make.
We hope to see you again soon!
Best wishes,
The Stephen Einhorn Team
I would recommend Stephen Einhorn to…
I would recommend Stephen Einhorn to anybody. Excellent product and service.
11 sierpnia 2026
Odpowiedź od Stephen Einhorn
Dear Gary,
Thank you very much for this review, we are really happy to read your feedback. All our pieces and designed and hand made by us here in our Central London workshop, we are one of the few businesses left in the UK to still operate this way.
We look forward to seeing you in the future for a free polish and stone check of your piece, or a new addition to your collection!
Best wishes,
The Stephen Einhorn Team
It was a wonderful experience
It was a wonderful experience. The staff were friendly , knowledgeable and the best ever! Thank you!
7 sierpnia 2026
Odpowiedź od Stephen Einhorn
Dear Robert,
Thank you so much for your very kind words! We are really happy to hear that you had a wonderful experience at the showroom, this is extremely important to us.
We hope your new SE jewellery will bring you, or the lucky recipient, lots of joy, and look forward to seeing you again soon!
Best wishes,
The Stephen Einhorn Team
Bespoke engagement ring review
I ordered a bespoke engagement ring to be made. The team made my fiancee and I feel welcomed and cared for. They handled the design stage well, accomodating and knowlegable all throughout.
Highest quality, highest service, the best staff and genuinely no other shop I would trust with such a project.
1 sierpnia 2026
Odpowiedź od Stephen Einhorn
Dear Jericho,
Thank you so much for leaving us this lovely review. The whole team loved working on your engagement ring, and we are very happy we were able to be a small part of this very special moment for you and your partner. Thanks again for trusting us, and please come back regularly to have the ring cleaned and checked!
We look forward to seeing you soon.
Best wishes,
The Stephen Einhorn Team
Odpowiedź od Stephen Einhorn
Dear S,
Thank you for your review! We are happy to hear your order process was smooth and your received your jewellery quickly.
We hope this addition to your collection will bring you joy, and look forward to helping you again soon!
Best wishes,
The Stephen Einhorn Team
superb quality and service
I contacted Einhorn on Islington Upper street after my husband's passing to make a memorial ring. From the very first interaction, the store manager (Lorenzo) has been extremely efficient, very professional and in the meantime very sensitive to the circumstances. He's been very patient with me, helpful, not at all pushy. I was kept very well informed during the process, and really happy with the result. I sincerely recommend them to anyone.
15 lipca 2026
Odpowiedź od Stephen Einhorn
Dear P,
Thank you for leaving us this wonderful review, and for trusting us with such a special piece. Memorial jewellery holds incredible value to the wearer, as it is a tribute to a loved one, so the whole team understands the importance of providing you with excellent and compassionate service whilst dealing with this type of enquiry. We hope this ring will bring you comfort, and hope to see you again soon.
Thanks again.
Best wishes,
The Stephen Einhorn Team
Odpowiedź od Stephen Einhorn
Dear Tony,
Thank you so much for leaving a review about our service, we truly appreciate this. The whole team always go above and beyond for our lovely customers, like you, as we believe that the quality of the service is as important as the quality of the jewellery we make!
Hoping to see you again soon.
Best wishes,
The Stephen Einhorn Team
Hard to get men’s jewellery of this…
Hard to get men’s jewellery of this quality and style. Well worth the money, beautifully presented and looks amazing. I will buy from no other jewellery designer.
17 lipca 2026
Opinia niezależna
Odpowiedź od Stephen Einhorn
Dear Shan,
Wow, this certainly is an amazing review to receive, thank you so much! We take pride in the quality of our jewellery and our designs, and hope to help you for many more occasions in the future! Remember we make jewellery for everyone, not just men!
Best wishes,
The Stephen Einhorn Team
The bangle I bought for my wife felt substantial and a quality item. Arrived beautifully packaged and she loves it.
Efficient, polite and friendly. Nice people to deal with
1 lipca 2026
Odpowiedź od Stephen Einhorn
Dear Barry,
Thank you so much for your lovely review! We are so happy to hear your wife loves her new SE bangle, thank you for choosing one of our pieces. We hand make everything in our Central London workshop, which is very rare these days! Please remind her to come see us whenever she would like her bangle polished, it's a service we offer on a complimentary basis for all our jewellery. Thank you also for your kind words about our staff!
We hope to help you again soon.
Best wishes,
The Stephen Einhorn Team
Odpowiedź od Stephen Einhorn
Dear Peter,
Thank you very much for writing a review. We really appreciate your lovely feedback on our staff and are so happy to know you love your most recent SE piece as much as your others!
We look forward to seeing you back soon.
Best wishes,
The Stephen Einhorn Team
Delightfully thoughtful
The website does a great job at showcasing without exaggerating. The quality and size of the earrings is exactly as I had imagined from seeing them on the site (something that can’t be taken for granted).
And it’s apparent that the human service is paying thoughtful attention, too. Great communication, fast delivery, and beautifully presented: a delightful experience.
30 czerwca 2026
Odpowiedź od Stephen Einhorn
Dear James,
Thank you for your delightful review! This brought us joy, so thank you for writing about both our online shopping experience and our customer service. We are thrilled to know that you are happy with your most recent addition to your SE collection, and look forward to helping you again soon.
Best wishes,
The Stephen Einhorn Team
Great advice and personal service
Great advice and personal service , and super quick turnaround of my order .
Will be back
Thanks
Stuart
27 czerwca 2026
Odpowiedź od Stephen Einhorn
Dear Stuart,
Thank you very much for writing this great review! We are so pleased to read you were happy with our service, and hope the jewellery you bought will bring you joy.
We look forward to seeing you again soon.
Best wishes,
The Stephen Einhorn Team
Repaired engagement ring
Great service from all involved at Stephen Einhorn. They repaired my wife's engagement ring matching the stone perfectly. They cleaned and repolished the whole ring so now it looks like new.
16 czerwca 2026
Odpowiedź od Stephen Einhorn
Dear Iain,
Thank you very much for taking the time to write a review, we really appreciate you saying this! The reason we can do this is that our workshop is in-house here in Central London and we hand make everything here.
We look forward to helping you again soon!
Best wishes,
The Stephen Einhorn Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.