food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Zobacz więcej
Reakcja na opinię
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Zobacz więcej
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Stena Line Ireland
Napisane przez firmę
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Dane kontaktowe
Irlandia
- stenaline.ie
3,9
Dobra
336 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
On time
On time. On and off the ferry super fast.
Captain kept us informed when required.
Comfortable and relaxed
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re really pleased to hear your sailing was on time and that boarding and disembarkation were quick and smooth. It’s also great that the Captain’s updates and the comfortable onboard experience helped make your trip relaxing. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Our recent trip on Stena was excellent
Our recent trip on Stena was excellent. After a lot of changes to our travel plans to reach Fishguard and every member of staff were very friendly and made our experience a happy one. There was staff giving out Easter eggs to kids and tickets for a raffle who was very friendly to the staff in the duty free who were great fun and very helpful. Even the cafe, it was reasonably priced unlike most places these days. Stena kept us up to date with times as there was more travelling then expected due to Irish ferries cancelled ferry that morning which we should have also been on. The ship wasnt a stena ship but a smaller one but could.not fault it, lovely ship. We will only be travel with Stena to the UK from now on after our fabulous experience with them.
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that, despite the changes to your travel plans, our staff made your journey enjoyable and welcoming. It’s great to know the Easter treats, Duty Free team, and café experience all added to your trip.
We’re also pleased the replacement vessel met your expectations and that our updates helped keep you informed throughout the day. We really appreciate your kind words and are thrilled to hear you’ll be choosing us for future travel.
Regards
Dave
Stena Line
The Ship Being used from Rosslare to…
The Ship Being used from Rosslare to Fishguard is disgraceful.
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your review.
We are sorry to hear that you’re disappointed with the replacement vessel currently operating on our Rosslare–Fishguard route. We understand that a change of ship can impact comfort and expectations, and this isn’t the experience we want for our customers.
The vessel in use is a temporary replacement, and we appreciate that it may not offer the same facilities as our usual ship. Your comments have been passed on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Easy boarding and disembarking
Easy boarding and disembarking. Very clean facilities. Slept very well comfortably cabin and great shower
2 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarking were easy, the facilities were very clean, and that you slept comfortably in your cabin — great to know you enjoyed the shower too. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Smooth operation
Quick and efficient boarding and disembarking. Clean ship, and friendly crew.
1 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that you enjoyed quick and efficient boarding and disembarking, along with a clean ship and friendly crew. It’s wonderful to know your experience was so positive. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
I tried to book a trip for my family…with Tesco Vouchers
I tried to book a trip for my family and went through the effort of swapping Tesco Clubcard vouchers for rewards, I shouldn't have bothered!
I went to book a single trip one way trip from UK to ireland. When i entered all details normally the trip was 321. EURO and i tried to apply the tesco clubcard code for 30 EURO. I realised i needed to go in through a specific portal for tesco vouchers but then the overall sailing came up as costing 343 Euro which pretty much eats up a big chunk of the 30 euro voucher.
When i asked customer service to advise then they said it was operating on a dynamic pricing model BUT i had checked the prices for the exact same flexi fare within minutes of each other. They continued to come back saying that this is there terms and conditions for this 'DEAL'.
Turns out that is just a waste of time and vouchers as the price is inflated. Disappointing.
18 marca 2026
Opinia niezależna
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for taking the time to share your review.
We are sorry for the frustration caused when trying to use your Tesco Clubcard vouchers. We understand how disappointing it is when the price you expect doesn’t match the price shown through the Tesco rewards portal.
Bookings made through Tesco Clubcard rewards must be completed via their dedicated link, and fares shown there can differ from standard website prices because they operate under a separate fare structure. This can occasionally result in a higher base fare, even within a short timeframe. However, you should never feel that your vouchers offer reduced value, and we are sorry this was your experience.
We appreciate you raising this, and we will share your comments with our team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
Regards
Dave
Stena Line
the staff we very good and the ferrys…
the staff we very good and the ferrys where on time
7 marca 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear that our staff were very good and that your ferries ran on time — it’s great to know your journey went smoothly. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re delighted to hear that you found the ship clean and comfortable, and that our staff were friendly throughout your journey. We really appreciate you taking the time to share your experience with us and hope to welcome you back onboard again soon.
Regards
Dave
Stena Line
I appreciate the Ferry I travelled on…
I appreciate the Ferry I travelled on from/to Rosslare to Fishguard last week was not a Stena ferry and as such did not provide all of the usual facilities.
7 marca 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We appreciate that the ferry you travelled on last week wasn’t the usual vessel and therefore didn’t offer the full range of facilities you would normally expect. We’re sorry for any disappointment this may have caused and appreciate you sharing your experience with us.
We hope to welcome you back in the future for an improved experience.
Regards
Dave
Stena Line
Staff very helpful and kind.
3 marca 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your review. We’re delighted to hear that our staff were helpful and welcoming during your journey. Your comments are truly appreciated and will be shared with our team. We hope to welcome you back again soon.
Regards
Dave
Stena Line
The Ben Mcree Is the worst Ferry I have…
The Ben Mcree Is the worst Ferry I have ever sailed on, and i have been using ships and ferries since 1973. I will never use it again.
25 lutego 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We are sorry to hear that your experience on the replacement vessel didn’t meet your expectations. We’ve shared your comments with our team.
If you would like to discuss this further please contact our Customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back in the future.
Regards
Dave
Stena Line
Relief Vessel not good enough
I wasn't overly impressed with the relief Vessel on my sailing. But despite that your great staff onboard made up for it, always helpful and pleasant, not always the case these days, keep up the good work!
27 lutego 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review.
We're sorry to hear the replacement vessel didn’t fully meet your expectations, but we’re delighted that our crew made a positive difference to your journey. Your kind words mean a lot to the team. We appreciate you taking the time to share your experience and hope to welcome you back onboard again.
Regards
Dave
Stena Line
I always travel with StenaLine
I always travel with StenaLine, their service is excellent, such friendly employees in every department, so efficient and I am grateful to travel with them
1 marca 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted you enjoy travelling over with us, and we truly appreciate your kind words about our team. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Got from A to B and back safely
Got from A to B and back safely. However for the cost of car & 2x Persons the use of replacement ferry on the route is not good enough. Ben MyChree an almost 500e ticket is terrible.
Verry limited comfortable seating, limited food options, quite run down and old. I certainly would use Irish ferries in future
3 marca 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review.
While we’re glad you travelled safely, we’re sorry to hear the replacement vessel didn’t meet expectations, especially given the cost of your booking. We understand your concerns about the comfort, facilities, and limited food options on the replacement vessel, and we appreciate how disappointing this must have been.
Your comments have been shared with our team as we continue working to improve the experience while this temporary vessel is in service. Thank you again for letting us know.
Regards
Dave
Stena Line
Everything was very efficient both ways
3 marca 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We're delighted to hear that everything was efficient on both legs of your journey. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Normally I would give you five stars…
Normally I would give you five stars however not having the Stena Lounge (older ferry) meant that the trip wasn’t quite as comfortable. The staff however were so helpful and friendly hence my four rating.
27 lutego 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re glad to hear our staff were helpful and friendly throughout your trip. We understand that travelling on a vessel without the Stena Lounge can make the journey feel less comfortable, and we appreciate you sharing this with us. Your comments help us improve, and we hope to welcome you back onboard for a smoother experience next time.
Regards
Dave
Stena Line
Comfortable friendly service
We had a lovely comfortable trip on Stena, a quiet space with complementary Teas and Coffee and very friendly and helpful staff.
2 marca 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted you had a comfortable trip and enjoyed the quiet space, complimentary drinks, and friendly service. We appreciate you travelling with us and hope to welcome you back soon.
Regards
Dave
Stena Line
Rosslare to fishguard
Rosslare to fishguard. The boat is as old as I am. Ye charge premium prices for a sub standard boat. No cabins for people who have travelled all night and need a sleep before their onwards journey. Just not good enough.
19 lutego 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We are sorry to hear that your trip didn’t meet expectations. We understand how important comfort is, especially after travelling overnight, and we appreciate your feedback regarding the vessel and lack of cabins.
Your comments have been shared with our team. If you'd like to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear you found the cabins clean and comfortable. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Quite disappointed with Stena this…
Quite disappointed with Stena this time, it's over a year since we sailed with them and it's always been a very good company but not this time particularly. My husband is registered blind and I stated this on the booking but we were the farthest from the stairs, I had to walk in front of him on the narrow gangway with huge articulated vehicles thundering down towards us holding my hand out to slow them down. Then as we were heading towards the Stenaplus lounge someone was busy polishing the walkway, not taking any notice of anything going on around them, I had t stand on the cable that was 15/20feet away from the operator so as it was safe for my husband to step over it. This is the only time I've had any reason to complain about Stena as usually we have had very good dealings with them..... probably the next time will be better....hopefully
27 lutego 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for taking the time to share your review.
We are very sorry to hear about the difficulties you and your husband experienced during your recent sailing. We always aim to provide safe and accessible boarding for all customers, so we are concerned to hear about the challenges you faced on the gangway and around the walkways. This certainly isn’t the standard we want to deliver, especially for customers with additional needs. We appreciate you bringing this to our attention. If you have particular requirements such as parking close to a lift we would advise contacting our team once booked and speak to one of our agents so we can note these on your booking.
We are glad to hear that your past experiences with us have been positive, and we hope we can restore your confidence on your next trip.
Regards
Dave
Stena Line
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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