food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Zobacz więcej
Reakcja na opinię
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Zobacz więcej
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Stena Line Ireland
Napisane przez firmę
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Dane kontaktowe
Irlandia
- stenaline.ie
3,9
Dobra
336 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you received good service and enjoyed a great cabin on board. We hope to welcome you back again soon.
Regards
Dave
Stena Line
Too many sailings getting cancelled due…
Too many sailings getting cancelled due to inferior ship being allocated to the route. Ben my cheree not fit for purpose.
I rebooked with Irish Ferries.
8 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re sorry to hear about the disruption you experienced and understand how frustrating cancellations can be.
Sailings are cancelled only following safety assessments. While we regret that this led you to rebook elsewhere, your comments have been shared with our team.
We hope to welcome you onboard in the future.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re delighted to hear you found our staff efficient, friendly and helpful, and that you felt your journey offered good value for money. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you so much for your review. We’re delighted to hear that you found our staff very attentive — our team will be so pleased to know their efforts made a positive impression.
We really appreciate you taking the time to share your experience and hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Booked the Stena lounge
Booked the Stena lounge. Really clean. Lovely staff but disappointed no sandwiches like in airport lounges.
9 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We’re really pleased to hear that you enjoyed the Stena Lounge and found both the space and our team welcoming — that’s great to hear.
We’re sorry to learn you were disappointed by the lack of sandwiches. While our lounge offers a selection of snacks and refreshments, we appreciate that expectations can vary, especially if you’re used to airport lounge offerings.
Your feedback is really helpful, and we’ll make sure it’s shared with the relevant team as we’re always looking at ways to enhance the experience.
Thank you again for your comments, and we hope to welcome you back on board soon.
Regards
Hayley
Stena Line
Delayed by 2 hours on way out ferry…
Delayed by 2 hours on way out ferry cancelled due to storm on way back had to pay hotel for extra day. Obviously return cancellation not stenalines fault. Came back Easter Sunday and all kids were given Easter eggs by staff even though we didn’t have kids we thought it was a nice touch
5 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re very sorry to hear about the delays on your outbound journey and the cancelled return sailing due to the storm — we know how frustrating and disruptive this can be, especially when it results in unexpected extra costs like an additional night in a hotel. Weather-related cancellations are always made with safety in mind, but we truly understand the inconvenience they cause.
We’re pleased to hear, however, that when you travelled back on Easter Sunday, the team made your children’s day with Easter eggs. We’ll be sure to pass this lovely feedback on to the staff — they’ll be delighted to know their gesture made a difference.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Rooms are always dirty
Rooms are always dirty. Last travel there was one tea bag and open and used milk sachets.
5 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We're very sorry to hear about the issues you experienced with the cleanliness of your Superfast Suite — this is far below the standards we expect. Finding only one tea bag and used milk sachets is unacceptable, and we completely understand your frustration.
Please know that we are addressing this with our housekeeping team to ensure it doesn’t happen again. Your comfort and experience matter to us, and we appreciate you bringing this to our attention.
If you wish to discuss this further, please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back in the near future for an improved experience.
Regards
Hayley
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you so much for your review. We're delighted to hear that you found our online booking process easy to use and that our staff have been consistently helpful — that means a lot to us.
We really appreciate you taking the time to share your experience and hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We are delighted to hear of your positive experience travelling over with us and look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Easy to purchase
Easy to purchase, flexi fare made it very easy to change timing, boat itself was spotless.
6 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re pleased to hear that you found the booking process easy, the Flexi fare convenient for changing plans, and the ship spotless during your journey. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Nothing makes a ferry crossing great
Nothing makes a ferry crossing great. All that can be said is that Stena make it as easy as possible for the traveler to make the journey without too much stress. Stena are generally reliable time wise and their ships are clean. Just don't expect your cabin (suite) to be warm!!
I note the response from Stena Line regarding my remark regarding the Cabin/Suite warmth. I wanted to add a note to that to say that I have traveled the Belfast to Cairnryan route for over 20 years with Stena and in the last ten years more than ten times each year. On none of these trips have I enjoyed the ability to increase the temperature of the cabin/suite. There is a thermostat on the wall but it is simply there for show and is totally devoid of functionality! However having said all that I would still use Stena as my preferred ferry provider as familiarity is everything!
7 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear that you continue to find our service reliable, our ships clean, and the overall journey as stress‑free as possible.
We are sorry to learn that the temperature in your cabin did not meet your expectations. Your comments have been noted and shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Perfect in all details
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that everything was perfect in every detail and we look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
First time travelling by such a large…
First time travelling by such a large ship. The staff, facilities, voyage was excellent
6 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear that your first experience travelling on a large ship was such a positive one, and that you found our staff, facilities and the voyage itself excellent. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Absolutely disgusting service
Absolutely disgusting service. We sailed on the Ben my cheer and did not realize it was such a small boat . There was no cabins and as for the duty free it was basically non existent. We were booked for a return trip but we cancelled as we would not ever ever travel on the boat again . The cleaning left a lot to be desired . It will now be Irish ferries for us until a time when Stena puts back another ship with acceptable services , from rosslare to fishgaurd
5 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are sorry to hear that your experience on board did not meet your expectations.
We understand your disappointment regarding the vessel size, lack of cabin accommodation, limited onboard facilities and the standard of cleanliness, and we regret the impact this had on your decision to cancel your return journey. Your comments have been shared with our team.
If you would like to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Always seem to be delays
Always seem to be delays. Especially with the Ben my Chree. Internet is awful.
However it is much more comfortable than the nordica
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are sorry to hear about the delays you’ve experienced, with the replacement vessel, and that the onboard internet did not meet your expectations. We understand how important reliability and connectivity are when travelling, and your comments have been shared with our relevant team.
We hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
Easy booking,friendly staff an…
Easy booking,friendly staff an sevice,comfortable seating
4 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you found the booking process easy, our staff friendly and helpful, and the seating comfortable. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
The room was great
The room was great. But I paid for lunch beforehand it was more expensive then the price on board. The price I paid was nearly the double from in board.
The food was delicious.
4 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear that you enjoyed the room and that the food itself met your expectations.
We’re sorry, however, to learn of your disappointment regarding the pre‑paid lunch price being higher than the onboard price. We understand how frustrating this can be, and your feedback has been shared with our team.
If you’d like us to look into this further, we’d recommend contacting our Customer Service team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Your food menu is getting a little…
Your food menu is getting a little tired in Stena plus not sure it’s worth the extra money
1 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry to hear that you felt the food menu in Stena Plus was becoming repetitive and that the experience didn’t feel good value for the additional cost.
Your comments have been shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Liked staff very kind
Liked staff very kind. Bathrooms clean. Food okay. Miss the big ship. Disliked overnight with no place to lie out fixed cair arms. Cold A/C overhead and bright lights. Driving after no sleep not good
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We’re glad to hear our staff were kind, the bathrooms clean, and that you found the food okay. We’re sorry the overnight crossing was uncomfortable — the fixed seating, lighting and cool A/C can make it difficult to rest, and we understand how hard that makes driving afterwards. Your comments have been shared with our team.
We hope to welcome you onboard in the future for a m ore comfortable experience.
Regards
Dave
Stena Line
I always travel with Stenna lines every…
I always travel with Stenna lines every time I went to UK for a special sport event. Food is great. Waiting area from point A to B is very comfortable. Charging point they everywhere. On board duty free selections are great.
3 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you so much for your 5 star review and for choosing to travel with us for your trips to the UK. We’re delighted to hear you enjoy the food on board, find the waiting areas comfortable, and appreciate the charging points throughout. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Doświadczenie Trustpilot
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