food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Zobacz więcej
Reakcja na opinię
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Zobacz więcej
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Stena Line Ireland
Napisane przez firmę
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Dane kontaktowe
Irlandia
- stenaline.ie
3,9
Dobra
336 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely staff and all so helpful Stenna…
Lovely staff and all so helpful Stenna plus is great but could do with changing the men
14 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you found our crew helpful and enjoyed the Stena Plus experience. We appreciate your comments regarding the menu, and your feedback has been shared with our team. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Excellent as always
Excellent as always. Staff on your stenaline belfast - liverpool ferry are exceptional. Always friendly, make conversation with children and adults. Food was fantastic and cleanliness of boat as always very good. A huge thank you to your receptionist on Saturday night's sailing back to Belfast who fitted us in to a cabin as we were exhausted. Thank you once again for a fab time
14 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear you continue to have such positive experiences on our Belfast–Liverpool route and that our crew, food, and cleanliness stood out. A special thank you for mentioning our receptionist who helped arrange a cabin on your return sailing — we’re glad this made your journey more comfortable. We really appreciate your kind words and look forward to welcoming you onboard again.
Regards
Dave
Stena Line
There were too many young children…
There were too many young children running about unsupervised which is very dangerous especially in a choppy crossing. I was bumped into by 2 children and nearly dropped boiling hot water for my tea over them and myself.
11 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are very sorry to hear about this experience and understand your concerns, especially given the safety risks during a choppy crossing. This is not the environment we aim to provide, and situations involving hot drinks and crowded public spaces must be handled with care.
Your comments have been shared with our onboard management team, as ensuring passenger safety and comfort at all times is a priority for us. Thank you for bringing this to our attention and hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Very smooth boarding and disembarking
Very smooth boarding and disembarking. Friendly helpful staff. Travelling by stena just felt so more relaxing.
11 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and that our crew were friendly and helpful. It’s great to know that travelling with Stena Line felt relaxing, as that’s exactly the experience we aim to provide. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Very helpful staff who made the journey…
Very helpful staff who made the journey very easy for someone using a wheelchair
and pet! Cabin was clean and perfect for the journey!!
13 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear our staff were helpful in making your journey easy and comfortable while travelling with a wheelchair and your pet. It’s also great to know your cabin was clean and well suited for your trip. We really appreciate you sharing your experience and hope to welcome you onboard again.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re really pleased to hear everything worked well for you and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you found the seating comfortable and our staff helpful during your journey. We hope to welcome you onboard again.
Regards
Dave
Stena Line
The service is so unreliable
The service is so unreliable from Rosslare I would not recommend booking. As a family we have always been loyal to Stena but with such crap boats from Rosslare to Fishguard the service is always being cancelled
13 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for taking the time to share your review.
We’re sorry to hear about the disruption you’ve experienced on our route and understand how disappointing repeated cancellations can be.
This is not the experience we want to deliver, and your comments have been noted and will be shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Upgraded to Stena Plus and was asked…
Upgraded to Stena Plus and was asked three times during the journey for proof of payment. Very embarrassing the third time as I had to get annoyed with your staff to leave me alone. Travelled from Carinryan to Belfast on the 15.30 sailing on Friday 10th April
13 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re sorry to hear you were repeatedly asked for proof of your upgrade during your journey. We understand how frustrating and uncomfortable this must have been and appreciate you bringing it to our attention.
This is not the experience we aim to provide, and your comments will be shared with our team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Everything worked like clockwork.
10 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear everything ran smoothly and worked like clockwork during your journey. Thank you for choosing to travel with us and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
The organisation of getting on and off…
The organisation of getting on and off the ferry is very smooth and very unstressfull, not like other ferry companies we used.
13 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and stress‑free, and that this stood out positively. We really appreciate you sharing your experience and hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Competent and attentive staff
Competent and attentive staff
Reasonable prices
Cabin v clean and comfortable
12 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you found our staff competent and attentive, the pricing reasonable, and your cabin very clean and comfortable. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
They keep u up to Date on the time…
They keep u up to Date on the time ferry is coming in to port and leaving port .confirming your booking and time to sail.service on board the ferry was excellent.well manerd and helpful.food was great and just enough to eat.100% all round
12 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear that you were kept well informed throughout your journey and that the onboard service was excellent. It’s great to know our crew were well‑mannered and helpful, and that you enjoyed the food on board. We really appreciate your comments and your recommendation. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Good staff and comfortable boat
Good staff and comfortable boat, but an hour late on leaving, with no obvious poor weather to blame gives only 4 out of 5 stars
12 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you found the boat comfortable and our staff good.
We’re sorry for the delay to your departure on this occasion and appreciate that, without clear external factors such as poor weather, this would have been disappointing.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Brilliant journey
The speed of journey, quick embarkment on & off ferry, with easy access to lift. Good hot food on board with a variety of choices.
Staff lovely and friendly
9 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you enjoyed the fast crossing, quick and easy embarkation and disembarkation, and found the onboard food varied and enjoyable. It’s also lovely to know our staff made a positive impression with their friendly service. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Easter Adventures. There was a replacement ferry operating…
There was a replacement ferry operating on the Rosslare-Fishguard route. As we were travelling with Children we missed the larger kids play area on the usual ferry and the larger duty free shop. There was also no WiFi. But the staff were excellent, very helpful and friendly especially on the return journey when the ferry was full.
We always enjoy the trip over to England and the holiday starts the minute we get on board the ferry. While things were different especially the play area it didn’t diminish the excitement of our trip too much.
31 marca 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review. We understand that travelling on a replacement vessel can mean some facilities, such as the children’s play area, duty‑free shop and Wi‑Fi, are more limited, and we appreciate your understanding, especially when travelling with children.
We’re delighted to hear that our staff were excellent, friendly and helpful, particularly on a busy return sailing, and it’s great to know that the excitement of your trip wasn’t diminished. We really value your continued support and look forward to welcoming you and your family onboard again.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re delighted to hear you found our staff great and appreciated the regular sailings. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Very uncomfortable boat
Very uncomfortable boat
You need to do better
Very disappointed
11 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are very sorry to hear that you found your journey uncomfortable and left feeling disappointed. This is not the experience we aim to provide, and we appreciate you taking the time to share your feedback. Your comments have been shared with our team.
We hope to welcome you onboard in the future for a smoother experience.
Regards
Dave
Stena Line
An essential service with exceptional…
An essential service with exceptional customer service.
11 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re proud to provide an essential service and delighted to hear that you experienced exceptional customer service. Your support is greatly appreciated, and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Stena line is a smooth well oiled…
Stena line is a smooth well oiled operation and weather permitting rarely let's their customers down.
All of their employees are well trained and carry out their roles efficiently.
8 kwietnia 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you find that it is a smooth and reliable operation, and that our crew consistently deliver efficient, professional service. Your comments are greatly appreciated, and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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