SPANX Recenzje 

284
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Spanx products speak for themselves when it comes to top-tier quality, but their customer support is what makes them extraordinary. I have been a loyal Spanx customer for years, and while I’... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Bought the SPANXsupersmooth® Undie-tectable® Supima® Cotton Brief, they are super expensive. They're supposed to be undetectable, but the fit is not the best. I'm slim and workout, and these are th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is my first order, and I was really impressed by the quality, production and design of the pants that I ordered. It does what it says it does, it is engineered for comfort. Looking forward shop... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Recently purchased two matching sets however the qualities is poor and the material is cheap. The quality was the same as the $20 matching sets I can get at Costco. There’s absolutely no lifting or s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Napisane przez firmę

Welcome to SPANX, a brand that has transformed the world of apparel with groundbreaking shapewear and beyond. Founded in 2000 by Sara Blakely, SPANX has become a global leader in innovative fashion solutions, offering a diverse range of products designed to enhance your everyday style and comfort. From our iconic shapewear to our expanding lines of activewear, lingerie, and loungewear, Spanx is dedicated to creating high-quality, functional garments that empower and inspire. Explore Spanx today and discover how our innovative solutions can transform your wardrobe and boost your confidence. From everyday essentials to special occasion wear, Spanx is your go-to destination for fashion that combines comfort and style.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

284 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 78% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(284)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 159

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

False advertising

They advertise discounts. When you fill in the code that they give you the discount is no longer available and, or the price jumps up to discount the discount. It’s a scam do not order from this company

17 kwietnia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Diana! We're sorry that you experienced this site error. We're happy to place the order on your behalf with your discount. For assistance, please chat with us on Spanx.com or send us an email at contactus@spanx.com.

Oceniono na 1 z 5

Order NEVER received!

I may never know what the quality of their products are, due to the fact my order has NEVER been received. Customer service is terrible about giving me an update. My order has been sitting in Ellenwood,Georgia for almost 3 weeks without moving. I’ve reached out to Customer Service who assures me that I should receive my package any day, but no updates. my order was placed on April 5.

I’m very disappointed in their shipping and lack of communication with their customer service department.

I may never order from Spanx again. Very disappointed.

17 kwietnia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Christy! We're so sorry to hear that you have not received your SPANX. We have reported your feedback to our Logistics Team. Our Customer Experience Team has emailed you a resolution from contactus@spanx.com. We look forward to solving this issue for you!

Oceniono na 1 z 5

No vpl spanx briefs not fit for purpose.

Bought Spanx briefs in Brown Thomas Cork. The label says that they are Undie- Techtable as I was looking for no vpl briefs. The shop assistant assured me that they were no vpl briefs. However when I got home this was not the case and I could see the outline of these briefs through my skirt. The store has a no exchange or refund policy on underwear and I am now left with an expensive pair of spanx which are not fit for purpose.

7 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Awful returns

Ordered petite trousers, leg length is still far too long. And not accurate to description online. Trying to return, but they want £20 return fee! Basically stealing.

5 kwietnia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Kim! We're sorry your product did not fit as expected. If you choose a gift card for your refund, we’ll waive the return fee and issue a gift card for the full amount of your return.

Oceniono na 3 z 5

Product ordered is NOT reflected…

Product ordered is NOT reflected accurately. Only ONE photo available for customers to view. Material MUCH thinner and see through, hole by seam first time I put on.
For the prices Spanx charges, your quality STINKS!!!!!

27 marca 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi there! Quality is something that is very important to us at Spanx, and we are so sorry this happened. We certainly stand by our product and will make this right for you. Please reach out to our team at contactus@spanx.com for support.

Oceniono na 1 z 5

Totally opposite item received

I order black medium perfect fit pants and got totally opposite white small classic wide leg pants. And this is my first experience to order from Spanks. So frustrating. Now have to spend time from my work to call to customer service.

25 marca 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Olga! We're so sorry that you experienced this. To save you time, please send us a quick email with your order number at contactus@spanx.com. We will make sure you receive the item you ordered!

Oceniono na 1 z 5

Deliveries to Hawaii sucks

I placed an order and after waiting for a month, the item was never delivered. I contacted customer service, they refunded and asked me to re- order again. I placed another order for which a tracking number was provided, and after another month the item was never delivered as scheduled. Contacted again. Spanx doesn't even know that Hawaii is the 50 th state and keeps repeating that it is only a territory and packages are sent via slowest ground mail. Supposed to be a reputable company but they are not up to par with similar companies.

1 marca 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Kanthi! We're so sorry for the frustration this experience has caused you. We have shared your feedback with our Logistics team for future improvement within our shipping process. As for your order, we have emailed you a resolution. We look forward to seeing your response in our inbox!

Oceniono na 1 z 5

I bought three pairs of expensive…Wedgies!

I bought three pairs of expensive panties and they al ride up and give me an all day wedgie. They are the high leg contoured panties and awful. They will not take the back for a refund or return. DO not buy!

15 lutego 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Jennifer! We're sorry that you are experiencing this fit issue. We recommend exchanging your panties for the next size up. This should provide a much better fit and help them stay in place. To start an exchange, please visit https://spanx.com/apps/returns or email us at contactus@spanx.com for support.

Oceniono na 3 z 5

Exchange problem......

I am having the hardest time just trying to exchange an item, a bra to a different cup size. Anyone else? If so, any suggestions or help would be greatly appreciated. I love the items I purchased, just need to exchange.

20 lutego 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Jill! We're so happy to hear that you love your SPANX. To start an exchange, please visit https://spanx.com/apps/returns or email us at contactus@spanx.com for support.

Oceniono na 3 z 5

Spanx honest review

Purchased the SPANXsculpt™ Seamless Power High-Waisted Mid-Thigh Short based on positive reviews. Don’t waste your money these roll down the minute I put them on. So frustrating. Plus I didn’t notice a difference in smaller tummy or smoothing anything out. I also purchased the SPANXshape™ ExtraOrdinary brief and these are by far worth the money in my opinion. Full coverage in my mom gut and noticeable smoothing and slimming. The only downside is they create a back bulge where they sit on me. Still worth the full support and smoothing. I also tried the Thinstincts® Convertible Cami this was a waste of money so glad I got it when it was on sale for $19 vs full price. No smoothing of any kind. I got the nude it’s see through thought it would camo a bra under a white shirt but it won’t. Lots of reviews saying they had issues with delivery but I had no delay came when it said.

17 lutego 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Cait! Thanks for sharing your experience with us. We're happy to hear that your brief provides the coverage and support desired. As for your short, we suggest trying the next size up to eliminate rolling. We're sorry your cami did not work out. If you would like new product recommendations, our team is ready to assist you. Feel free to email us at contactus@spanx.com.

Oceniono na 1 z 5

They use Fed Ex

They use Fed Ex. First mistake. Like others complain the package gets stuck in Georgia. I ordered a different cami this time same size I usually wear. God God. I am 5'3" 105 pounds could hardly get it on. Who is this sized for? Midgets? Very uncomfortable and probably not healthy. Done with Spanx.

17 lutego 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi there! Thank you for taking the time to share your feedback on our carrier and product. We're sorry to hear that your cami did not fit as expected. Our team would love to provide you with personalized product recommendations. Please chat with us on Spanx.com for assistance.

Oceniono na 1 z 5

Don’t purchase sale items unless you’re…

Don’t purchase sale items unless you’re 100% positive they will fit. I’ve had good luck in the past with purchases and bought a pair of flair jeans and they were the most uncomfortably tight jeans 5’9 145 pounds. I could barely get them over my legs and I ordered a medium. Big waste of money and now I’m stuck with them. If I can’t return, I’m not purchasing.

13 lutego 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Beth! We're sorry to hear that your jeans did not fit as expected. Our team will make sure that you are satisfied with your purchase. Please email us at contactus@spanx.com for a resolution.

Oceniono na 1 z 5

Spanx customer service is not real

I placed an order Jan 20th. The order states it was shipped Jan 23rd via FedEx. The FedEx tracking shows they received the package on the 23rd and there’s been no movement since, package still sitting at FedEx facility in Georgia. That was 18 days ago. I tried calling the customer service number and all you get is recordings telling you to use the live chat button on their website. I tried that and it’s not live, it’s AI programmed not to help but to tell you to email them. I emailed them, got an automated email response that I would hear back between 24-48 hours and haven’t heard back after 5 days. This is the second time within a year I’ve had an issue/question, emailed them and never heard back. I guess Sara Blakey is getting rich by stealing our money. I would avoid ordering anything from them directly because if there is a problem you won’t get any help. Next step is to contact my credit card company.

20 stycznia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi there! Thank you for taking the time to review your experience with us. We're so sorry to hear that your package is lost. Our support team is staffed with real people who are willing and ready to make this right for you. Please send us a DM on Instagram with your number to request a call. We can't wait to assist you!

Oceniono na 1 z 5

You can't trust the reviews

You can't trust the reviews. They do allow for some criticism, but I wrote to warn customers about sizing and my 1 star reviews were not posted. The information on the site indicates TTS and yet the item I ordered which was final sale was 2 sizes too small plus the seam split at the rear. The panties used to be much better than they are now. I will no longer be a repeat customer and if you decide to give them a try, definitely do not purchase any final sale items.

10 stycznia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Lola! Thank for you taking the time to share your feedback. We're sorry for any confusion regarding our reviews program. We welcome all authentic feedback from our customers. Your opinion is important to us and is valuable to other SPANX shoppers. Our moderation team reads and publishes all reviews that adhere to our Customer Review Guidelines. These guidelines can be found here: https://spanx.com/pages/customer-review-guidelines.

Oceniono na 1 z 5

I would absolutely never purchase…

I would absolutely never purchase anything from this company ever again. Three days after placing an order the tracking number wouldn't update. UPS says they never received the package. After multiple unsuccessful attempts to resolve using their online help I tried calling. The number just spins you around and tells you to deal with it online and then hangs up on you. You never reach a person. I had to dispute the charge with my credit card company. DON'T PURCHASE FROM THIS COMPANY. You're better off ordering from a Chinese company. This is the worst representation of a US based company I may have ever encountered.

27 stycznia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Michele! We're sorry for any confusion regarding the delivery timeline of your order. Our standard shipping is 5-9 business days. Once a tracking number goes live, we expect the carrier to update it within 24-48hrs. We will make sure that you receive your package within the promised shipping window. Please check your inbox, we have reached out via email and will make this right for you!

Oceniono na 1 z 5

Don’t even bother - Customer Service is DEAD at spanx.

I bought a pair of black leggings on Jan 2, 2025. Over a week later, I checked to see where my leggings were, to find out that Spanx had my package returned to them, with no explanation. I emailed them because there is NO WAY to contact an actual person at Spanx. I received a canned response that required me to buy the leggings again…. So I did. Long story short, I repeated this process FOUR TIMES over the course of the next three weeks. I never received a response from a person, it was the same canned response over and over. I started including C Suite executives and then I got another canned response with a “discount” for my next purchase. HOW WILL I GET MY ORDER IF YOU KEEP HAVING IT RETURNED AND THEN MAGICALLY YOU ARE OUT OF STOCK???? NO ONE HAS BEEN ABLE TO ANSWER ME BECAUSE THEY DO NOT HAVE ONE. Spanx customer service is the literal poster child for how to make loyal customers disappear. Also, sending me a “gift card” does no good because YOU WONT SHIP MY ORDERS TO ME. Id love a phone call, from a person, not another canned BS response, but that won’t happen. I can’t wait for Spanx “response” to email or chat with them, I have. It’s not actual humans. I’m still waiting on 3 of my returns, thanks for confirming my decision to never do business with Spanx again.

5 lutego 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Randi! Thank you for taking the time to share feedback on your experience. We're sorry to hear that your package has repeatedly been returned to us by the carrier. We can assure you that we wish for you to safely receive each package ordered. Our support team is staffed with real people who are willing and ready to make this right for you. Please check your inbox, we have reached out via email and will make this right for you!

Oceniono na 2 z 5

I think you could improve by not limiting review timelines

I think you could improve by not putting a time limit on reviews. I came back to your site to provide feedback after the 14 day time period and I am not allowed. To me 14 days is falsely making customers put in reviews before proper wear.

27 stycznia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Ashley! Thank you for taking the time to leave us a review. We're sorry for any frustration and/or confusion. Our survey sent after purchase is to gain your immediate feedback on your site experience only.

Our product review links are sent after you receive your order. These do not have an expiration date. We'd love to have your feedback after proper wear! Feel free to email us at contactus@spanx.com if you need any resent to you.

Oceniono na 1 z 5

Customer service is terrible and the…

Customer service is terrible and the product i
Bought was damaged and a waste of my money

20 stycznia 2025
Opinia niezależna
Logo SPANX

Odpowiedź od SPANX

Hi Donna! We're so sorry your product did not arrive as expected. Quality is extremely important to us, and we will make this right for you! Please email us at contactus@spanx.com or chat with us on Spanx.com for a resolution.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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