Sounds Heavenly Recenzje 

176
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

needed some advice and a cable, so ChatGPT recommended that I contact Steve. The service was excellent—I was able to speak to a real person who advised me on exactly what I needed and answered all m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’m pleased to say, I received excellent service from Steve When I had an issues he promptly replied to help me resolve the issue I can strongly recommend Sounds Heavenly and Steve

Reakcja na opinię

Oceniono na 5 z 5

After 40 years or so a cable to my naim amp disintegrated. After ordering the wrong cable Steve made everything very easy. I think he may have interrupted his holiday for me to provide return instruct... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The response from Steve was very prompt, even at the weekend. The recommended Cables and hardware (preamp) to connect my truntable to the BeoCentre 9300 were just what I needed. The shipment was sent... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator telewizji kablowej

O Sounds Heavenly

Napisane przez firmę

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

176 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(176)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you a speedy despatch of my cable…

Thank you for the speedy despatch of my cable order and receipt the next day. Excellent service and will use you again!

2 maja 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Glad to hear the delivery arrived so quickly! Please ask if I can be of any further help. Kind regards, Steve.

Oceniono na 5 z 5

Great help !

Great help, great communication. steve has found the remedy to bring back my B&O deck to life, thanks to this new cable. Thanks again !!

6 maja 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your kind words, glad to hear that all is working well! Kind regards, Steve.

Oceniono na 5 z 5

Fantastic service from Steve at sounds…

Fantastic service from Steve at sounds heavenly. Great after sales also when I needed a repair under warranty. Highly Recommended!

28 marca 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your purchase and for your kind words. I'm sorry that you had an issue with a product, I'm always happy to honour the product warranty and to help with any support that you need. Kind regards, Steve.

Oceniono na 5 z 5

Connecting Beosound 3200 to Sonos Port and beyond

I bought some cables from Sounds Heavenly a few years back. Things were working great until I moved house and had to reset everything from scratch. No matter what I tried, I could not get the Beosound to stream music to my Sonos system. I reached out to Steve at Sounds Heavenly and he came back to me same day (on a weekend!) with really good advice. Between the 2 of us, we worked out what the issue was and everything is back to working like a charm. Talk about extended after sales care 😁. Many many thanks Steve, really appreciate your help and also all your videos on YouTube that help us nostalgic die hard B&O fans move our old systems into 2025.

5 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Genuine customer orientation and…

Genuine customer orientation and dedication! Takes time to listen, then provide specific advice, as well as multiple solutions... ALL with personal touch! Needless to say, demonstrates credible expertise! Shop and service that I can rely on!

2 marca 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your kind words, I'm really happy hat you are pleased with the advice and service that you received. Thank you for shopping with Sounds Heavenly! Kind regards, Steve.

Oceniono na 5 z 5

Sounds Heavenly is a heavenly gift to…

Sounds Heavenly is a heavenly gift to us the Bang and Olufsen products users.
The cable and trigger I bought for my Beolab 7-4 active speaker is very durable, well fitted and easy to use with the well detailed manufacturer manual.
The product is very good and unique .
I'm enjoying it as I received it today.

11 marca 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Many thanks for your purchase and for your kind words, I'm pleased that all is working well! Kind regards, Steve.

Oceniono na 5 z 5

I would highly recommend Sounds…

I would highly recommend Sounds Heavenly. Steve is so helpful and his customer care is second to none. We had to message him several times and he replied very very quickly. We are elderly and perhaps not as quick at grasping things but he was so helpful.

6 marca 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Many thanks for your kind words, I'm really pleased to hear that you are happy with the service you received. I'm always happy to help with any connection questions! Kind regards, Steve.

Oceniono na 5 z 5

Steve is excellent

I’ve had my B&O kit for many years and have leaned heavily on Steve many times to help move it over to run over Sonos so I can keep my lovely B&O kit current. Always helpful, service brilliant.

19 lutego 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your purchases and for your kind words, I'm pleased that you are happy with the cables and service that you received! Many thanks, Steve.

Oceniono na 5 z 5

Professional advice and quality products

Steve is the "go to" person for any questions relating to audio equipment in general and B&O in particular. The cables that he manufactures are of the highest possible quality and are quickly dispatched upon order.

2 lutego 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your kind words and for your order, I'm glad to hear that you are pleased with the service and products that you received! Kind regards, Steve.

Oceniono na 5 z 5

steve from Heavenly sounds truly heaven sent …

This man is a dream xome true never fails to answer always very good information I would not go to qntone else but Steve from Heavenly sounds well recommended for all your B&O enquiries ❤️💯❤️💯❤️💯

4 lutego 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your kind words! Really pleased to hear that you are happy with the service that you received! Kind regards, Steve.

Oceniono na 5 z 5

Great service!

I have ordered several times from Steve. I always experienced extremely good service. He always answers any questions I have very fast and in a clear and concise manner. I highly recommend him!
Best
Nikolaj

27 stycznia 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks Nikolaj, I really appreciate your recommendation, thank you for your orders. I'm always happy to help if you need any support with cables in the future! Kind regards, Steve.

Oceniono na 5 z 5

Excellent service

Excellent service. I received advice on the cables that I needed very quickly, and when ordered they turned up just a couple of days later, well packed, everything as it should be.

16 stycznia 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your order, I'm pleased to hear that the items arrived quickly and worked well.

Oceniono na 5 z 5

Excellent customer service

I contacted Steve having watched his videos as needed help setting up B&O system and he was great, giving advice where he could assist and was so prompt in responding. Clearly someone who knows his stuff and will try and help.

14 stycznia 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your kind words, happy to have been able to help! Kind regards, Steve.

Oceniono na 5 z 5

Quality products backed up by superb customer service

The cables and connectors are superb quality without breaking the bank. The YouTube videos are also very useful and certainly helped me with my B&O link speaker.
The customer service standard is excellent! I had a small query to which Steve responded very quickly and resolved the issue. Couldn't ask for more from a company and I wish more were like Sounds Heavenly.

10 stycznia 2025
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Glad to hear that you are happy with the products and service you received - many thanks for your order! Kind regards, Steve.

Oceniono na 1 z 5

Mr Steve MARRIOTT – the man with the fastest delete button in the west

Mr Steve MARRIOTT – the man with the fastest delete button in the west...

Mr Steve MARRIOTT of Soundsheavenly.com allows no words on his YouTube account be said – under action of being quickly deleted – about Bang & Olufsen, the Danish manufacturer of hi-fi and video products, other than that which he himself deems “good” and “positive” for the company’s future well-being.

No bad – or, in his eyes, seemingly anything less than glowing viewpoints – are allowed by Mr MARRIOTT. It seems that his lifelong ambition is to strike out readily any personal perspective which may do Bang & Olufsen – in his eyes - any disservice.

In his YouTube videos he states categorically that he is under no contractual obligation with Bang & Olufsen, yet seems to delight in deleting immediately any viewpoint – constructive or otherwise - which he deems “unsuitable” in benefiting that company. At least that’s the way it seems to me and others by his recent cull of my YouTube comments.

Wikipedia definition of YouTube:
“YouTube is an American social media and online video sharing platform owned by Google.”

Perhaps Mr MARRIOTT – as a self-appointed arbiter of Bang & Olufsen’s public stance, together with his ‘Bang & Olufsen protective’ philosophy - could comment just why he sees fit, able, ready & (very) willing to delete anything of mine said on his YouTube channel when I asked for his help and comments in good faith, trusting his judgment. I may be wrong, but I believed YouTube to be a social media site (see Wikipedia definition above) open to anyone's constructive criticism? Mr Marriott perhaps sees his YouTube page as his own personal property where only he can be judge, jury and executioner for anything said about Bang & Olufsen with which he himself disagrees.

Wikipedia definition of ‘social media’:
“Social media are interactive technologies that facilitate the creation, sharing and aggregation of content amongst virtual communities and networks.” They go on to say that social media sites contain: “User-generated content such as text posts or comments, digital photos or videos, and data generated through online interactions.”

I’m raising this matter here as I have very strong and valid arguments about Bang & Olufsen’s ongoing policy of producing extremely bad software for their products which brings to an end products’ lives much quicker than the customer had originally envisioned. I raised these personal views on Mr MARRIOTT’s YouTube page, and it is his very bad grace that I am raising an issue with here. He refuses to answer or indeed comment on anything that I have publicly said – and gleefully expunges it with the swipe of his trusty delete button.

I have to point out here that nothing rude, personal, abusive or churlish was said in my original (now deleted by Mr MARRIOTT) YouTube posts. Copies may be requested which I can forward on to any interested parties.

23 grudnia 2024
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Dear Steve. I'm sorry to hear that you are upset about comments that you say you raised on my personal social media page but which you say appear to have been deleted. You didn't mention having any interaction with this business (Sounds Heavenly Cables), so I am concerned that you may have searched out my business with the sole purpose of leaving a negative review based on issues relating to comments that you wished to leave on YouTube, not due to any dealings that you have had with this company? If so, I must say that this is very upsetting for me on a personal level, as I take great care over the way that I support my customers and having a negative review that doesn't relate to my business appears to be rather unfair. As you have noted, I also have a personal YouTube channel (which appears to be the source of your concerns). Along with many other YouTubers, I unfortunately receive unkind messages from strangers on that platform from time to time, so those messages are normally deleted for me by friends who care for my wellbeing. If this has resulted in your YouTube comments being removed then I would invite you to email me directly using the contact details shown on my website so that we can discuss this further. Whilst I agree with your statement that social media platforms are a place for online interaction, that does not mean that individuals with public social media channels should have to suffer personal attacks from strangers and so unkind or inappropriate messages left on a person's YouTube channel can be removed within the rules of that platform. Looking at your review, the root of your concerns appear to relate to a third party company, Bang & Olufsen, with whom I have no formal relationship. May I please request that you refer your concerns about that company to their own social media channels or website and please consider removing this review that I believe does not relate to my business. Please feel free to contact me directly if you have any concerns that relate to Sounds Heavenly Cables with which you would like further assistance. Kind regard, Steve Marriott, owner and founder, Sounds Heavenly Cables.

Oceniono na 5 z 5

Steve at Sounds Heavenly was really…

Steve at Sounds Heavenly was really helpful and helped solve my issue connecting multiple HiFi components to a vintage B&O system we’d inherited. It all works well and sounds. Highly recommended A+++

11 grudnia 2024
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Thanks for your kind words, glad to have been able to help! Kind regards, Steve.

Oceniono na 5 z 5

Genius Steve

Steve helped me with a b&o cable problem. Responded within an hour and solved it. He’s a genius.

4 grudnia 2024
Opinia niezależna
Logo Sounds Heavenly

Odpowiedź od Sounds Heavenly

Glad to hear that the issue is resolved! Kind regards, Steve.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej