needed some advice and a cable, so ChatGPT recommended that I contact Steve. The service was excellent—I was able to speak to a real person who advised me on exactly what I needed and answered all m... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
needed some advice and a cable, so ChatGPT recommended that I contact Steve. The service was excellent—I was able to speak to a real person who advised me on exactly what I needed and answered all m... Zobacz więcej
Reakcja na opinię
I’m pleased to say, I received excellent service from Steve When I had an issues he promptly replied to help me resolve the issue I can strongly recommend Sounds Heavenly and Steve
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After 40 years or so a cable to my naim amp disintegrated. After ordering the wrong cable Steve made everything very easy. I think he may have interrupted his holiday for me to provide return instruct... Zobacz więcej
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The response from Steve was very prompt, even at the weekend. The recommended Cables and hardware (preamp) to connect my truntable to the BeoCentre 9300 were just what I needed. The shipment was sent... Zobacz więcej
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Napisane przez firmę
WELCOME TO SOUNDS HEAVENLY!
We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.
If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.
Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thank you for the speedy despatch of my cable order and receipt the next day. Excellent service and will use you again!

Odpowiedź od Sounds Heavenly
Great help, great communication. steve has found the remedy to bring back my B&O deck to life, thanks to this new cable. Thanks again !!

Odpowiedź od Sounds Heavenly
Really helpful and speedy guidance from Steve.
Thank you

Odpowiedź od Sounds Heavenly
Fantastic service from Steve at sounds heavenly. Great after sales also when I needed a repair under warranty. Highly Recommended!

Odpowiedź od Sounds Heavenly
I bought some cables from Sounds Heavenly a few years back. Things were working great until I moved house and had to reset everything from scratch. No matter what I tried, I could not get the Beosound to stream music to my Sonos system. I reached out to Steve at Sounds Heavenly and he came back to me same day (on a weekend!) with really good advice. Between the 2 of us, we worked out what the issue was and everything is back to working like a charm. Talk about extended after sales care 😁. Many many thanks Steve, really appreciate your help and also all your videos on YouTube that help us nostalgic die hard B&O fans move our old systems into 2025.
Genuine customer orientation and dedication! Takes time to listen, then provide specific advice, as well as multiple solutions... ALL with personal touch! Needless to say, demonstrates credible expertise! Shop and service that I can rely on!

Odpowiedź od Sounds Heavenly
Sounds Heavenly is a heavenly gift to us the Bang and Olufsen products users.
The cable and trigger I bought for my Beolab 7-4 active speaker is very durable, well fitted and easy to use with the well detailed manufacturer manual.
The product is very good and unique .
I'm enjoying it as I received it today.

Odpowiedź od Sounds Heavenly
I would highly recommend Sounds Heavenly. Steve is so helpful and his customer care is second to none. We had to message him several times and he replied very very quickly. We are elderly and perhaps not as quick at grasping things but he was so helpful.

Odpowiedź od Sounds Heavenly
Simply the World's No1 B & O Cable supplier, superb quality cables and service!

Odpowiedź od Sounds Heavenly
I’ve had my B&O kit for many years and have leaned heavily on Steve many times to help move it over to run over Sonos so I can keep my lovely B&O kit current. Always helpful, service brilliant.

Odpowiedź od Sounds Heavenly
Steve is the "go to" person for any questions relating to audio equipment in general and B&O in particular. The cables that he manufactures are of the highest possible quality and are quickly dispatched upon order.

Odpowiedź od Sounds Heavenly
This man is a dream xome true never fails to answer always very good information I would not go to qntone else but Steve from Heavenly sounds well recommended for all your B&O enquiries ❤️💯❤️💯❤️💯

Odpowiedź od Sounds Heavenly
I have ordered several times from Steve. I always experienced extremely good service. He always answers any questions I have very fast and in a clear and concise manner. I highly recommend him!
Best
Nikolaj

Odpowiedź od Sounds Heavenly
Excellent service. I received advice on the cables that I needed very quickly, and when ordered they turned up just a couple of days later, well packed, everything as it should be.

Odpowiedź od Sounds Heavenly
I contacted Steve having watched his videos as needed help setting up B&O system and he was great, giving advice where he could assist and was so prompt in responding. Clearly someone who knows his stuff and will try and help.

Odpowiedź od Sounds Heavenly
The cables and connectors are superb quality without breaking the bank. The YouTube videos are also very useful and certainly helped me with my B&O link speaker.
The customer service standard is excellent! I had a small query to which Steve responded very quickly and resolved the issue. Couldn't ask for more from a company and I wish more were like Sounds Heavenly.

Odpowiedź od Sounds Heavenly
Great support and everything worked as expected

Odpowiedź od Sounds Heavenly
Mr Steve MARRIOTT – the man with the fastest delete button in the west...
Mr Steve MARRIOTT of Soundsheavenly.com allows no words on his YouTube account be said – under action of being quickly deleted – about Bang & Olufsen, the Danish manufacturer of hi-fi and video products, other than that which he himself deems “good” and “positive” for the company’s future well-being.
No bad – or, in his eyes, seemingly anything less than glowing viewpoints – are allowed by Mr MARRIOTT. It seems that his lifelong ambition is to strike out readily any personal perspective which may do Bang & Olufsen – in his eyes - any disservice.
In his YouTube videos he states categorically that he is under no contractual obligation with Bang & Olufsen, yet seems to delight in deleting immediately any viewpoint – constructive or otherwise - which he deems “unsuitable” in benefiting that company. At least that’s the way it seems to me and others by his recent cull of my YouTube comments.
Wikipedia definition of YouTube:
“YouTube is an American social media and online video sharing platform owned by Google.”
Perhaps Mr MARRIOTT – as a self-appointed arbiter of Bang & Olufsen’s public stance, together with his ‘Bang & Olufsen protective’ philosophy - could comment just why he sees fit, able, ready & (very) willing to delete anything of mine said on his YouTube channel when I asked for his help and comments in good faith, trusting his judgment. I may be wrong, but I believed YouTube to be a social media site (see Wikipedia definition above) open to anyone's constructive criticism? Mr Marriott perhaps sees his YouTube page as his own personal property where only he can be judge, jury and executioner for anything said about Bang & Olufsen with which he himself disagrees.
Wikipedia definition of ‘social media’:
“Social media are interactive technologies that facilitate the creation, sharing and aggregation of content amongst virtual communities and networks.” They go on to say that social media sites contain: “User-generated content such as text posts or comments, digital photos or videos, and data generated through online interactions.”
I’m raising this matter here as I have very strong and valid arguments about Bang & Olufsen’s ongoing policy of producing extremely bad software for their products which brings to an end products’ lives much quicker than the customer had originally envisioned. I raised these personal views on Mr MARRIOTT’s YouTube page, and it is his very bad grace that I am raising an issue with here. He refuses to answer or indeed comment on anything that I have publicly said – and gleefully expunges it with the swipe of his trusty delete button.
I have to point out here that nothing rude, personal, abusive or churlish was said in my original (now deleted by Mr MARRIOTT) YouTube posts. Copies may be requested which I can forward on to any interested parties.

Odpowiedź od Sounds Heavenly
Steve at Sounds Heavenly was really helpful and helped solve my issue connecting multiple HiFi components to a vintage B&O system we’d inherited. It all works well and sounds. Highly recommended A+++

Odpowiedź od Sounds Heavenly
Steve helped me with a b&o cable problem. Responded within an hour and solved it. He’s a genius.

Odpowiedź od Sounds Heavenly
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