Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a sturdy looking outdoor solar light and received something very small, cheap and ineffective. Have been trying to return and get a refund for months - as indeed advertised and offered on thei... Zobacz więcej
I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally... Zobacz więcej
Absolutely disgusting - STAY CLEAR! We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appall... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.
Dane kontaktowe
Zjednoczone Królestwo
- support@solarenergylighting.co.uk
- solarenergylighting.co.uk
2,0
Słaba
131 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bright Pathway Lighting
I bought these solar lights to line my walkway, and they are incredibly bright and effective. They light up my path beautifully without the need for any wiring or electricity. A great buy!
20 sierpnia 2024
Durable and Stylish
These lights have withstood rain, wind, and everything in between. I’m impressed with their durability, and the sleek design adds a modern touch to my garden. Worth every penny!
20 sierpnia 2024
Perfect for My Patio!
The solar lights have completely transformed my patio area. They’re not only bright but also add a warm ambiance that’s perfect for evening gatherings. I can’t believe how easy they are to install too!
19 sierpnia 2024
Absolutely great lights
Absolutely great lights! All my neighbours are asking where I got them from as my garden is looking stunning and light all night. Highly recommend!
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi! Thank you so much for your positive feedback :)
We're absolutely thrilled to hear that you're so satisfied with our products. At Solar Energy Lighting, we always strive to offer the very best quality and service to our valued customers. Your experience confirms that we're on the right track!
Your opinion is extremely valuable to us and helps us to further improve our products and services. We hope to be of service to you again in the future.
I wish you a fantastic day and thank you once again for taking the time to write this review!
Best regards,
Team Solar Energy Lighting
Shocking Company...AVOID!
Never sent the bulbs with the light. Have contacted several times and am now being ghosted. Not a UK company despite the title! And as for John Smith....
19 września 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
I’m brought illuminated led wall lights…
I’m brought illuminated led wall lights ,
my order did not arrive, be careful, it's a scam.
12 lipca 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
I'm usually good at spotting a scam but…
I'm usually good at spotting a scam but neglected to do my usual searches and now paying the price and feeling stupid. Thought this was a genuine UK company and order LED chandeliers which looked very impressive in imagery. Didn't receive what I was expecting and customer service (John Smith) already giving me vibes that I'm going to have to fight to get refund through credit card. AVOID!
24 czerwca 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Lights were advertised as being…
Lights were advertised as being delivered within 5 working days, took 5 weeks being flown from China. When they arrived they were badly crushed in transit and totally smashed.
Despite many emails they have agreed to replace them but have not actually done this even after 3 months.
20 czerwca 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Hi jus a bit info and inconvremienience …
Hi jus a bit info and inconvenience with this .....if you can wait 2 weeks for delivery fine but I need my product in about 4 3 days with this ...I dont think is posible...so to long .......
17 maja 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Dreadfull Company to deal with do not…
Dreadfull Company to deal with do not respond quickly and continually give excusses as to why things are wrong! Waiting for a refund DO NOT USE!
11 kwietnia 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
poor customer services products are…
poor customer services products are faulty remotes not work no instructions parts missing asked for refund failed to deliver on it immediately excuse after excuse problem with email they claim not racking history product disappeared of tracking boxes always damage on delivery lights not the lumen they said poor quality cheap plastic dreadful avoid at all costs
still waiting for refund
WHO IS GAVIN????????????????????
23 lutego 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Poor communication
Poor communication, poor service, have been trying to get a full refund since January 2024, now March.
To get a reply is nye impossible, never replies
Poor poor service
6 marca 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Absolute scam
Absolute scam , useless customer service spent lot of money on the “best solar lights”.
Not a single light works.
DO NOT USE THIS COMPANY!!! All fake names and addresses.
1 lutego 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
A well established scammer
A well established scammer, AVOID TRADING WITH THEM! you will never be delivered. They have a customer agent named "JOHN SMITH" not even sure if that person exists, using a stock photo as email signature.
8 lutego 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Rene
Never use this company. Although got my light, I ordered some U Bolts separately (£30), they sent the wrong one and no responses anymore regarding inquiries. After care is rubbish.
17 stycznia 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Total rip off company that uses UK…
Total rip off company that uses UK celebrities to falsify the vastly inflated product on Facebook Meta, why do they allow rip off companies to consistently advertise on its worldwide platform. All of their products can be purchased on Temo.com 75% cheaper inclusive of postage. Never received the products I ordered.
27 sierpnia 2023
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
C'est une arnaque sur Facebook
C'est une arnaque sur Facebook, attention site chinois, qualité médiocre et délais irrespectueux.
Surtout ne pas acheter, faux avis pullulent.
1 stycznia 2024
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
BEWARE NEVER BUY FROM THEM.
BEWARE NEVER BUY FROM THEM.
Took weeks to arrive, parts missing. Took weeks to sort out with so called 'customer services'. They wouldn't refund me. New one eventually arrived. NOT WORKING.
Months wasted of my time! Also very expensive compared to competitors; I thought it would work and be of better quality, hence the price
16 września 2023
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
lured into the deal on Facebook
lured into the deal on Facebook, not a uk company its Chinese, took nearly 3 weeks for the lights to arrive no instructions how to use the remote ,crooks !! .don't recommend .
6 grudnia 2023
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
This company is selling junk that does…
This company is selling junk that does not work as described and is not fit for purpose. When you try and raise issues with their customer services, there's no response. The Trustpilot reviews on their website are fake and they're going to be reported to both Trustpilot and Trading Standards.
29 listopada 2023
Opinia niezależna
Odpowiedź od Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
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