Soho66 Recenzje 

2177
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been with Soho66 for over 10 years now. You cannot find a cheaper Voip provider for your basic needs, especially if you operate a 9-5 business. The support has been great over the years. The o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience with this company's tech support was exceptional . The technician MATTHEW . Who's helped me to set up my Grandstream phone was incredibly professional,fast,and clearly an expert in thei... Zobacz więcej

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Informacje dotyczące firmy

  1. Dostawca internetu i telefonu
  2. Usługi faksowe
  3. Telekomunikacja
  4. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.

Soho66

Napisane przez firmę

Reliable
With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
Innovative
Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
UK Technical Support
Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 107

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

World Class Support and Service

I have used Soho66 before and while the website gives little confidence, the service is world class. The guys are superb, always available and Rhys helped get a number and personalised voice message set up in minutes. Recommend these guys to anyone, no need for IT support services, Soho 66 will help get everything set up. Great Value and Great Service

10 lipca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Ben, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Oceniono na 5 z 5

Matthew was very supportive and…

Matthew was very supportive and helpful.

He resolved the issue I called about and gave me insight into other telephony issues which helped me immensly.

9 lipca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Jacks, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Efficient service

Efficient service, Easy to use.

9 maja 2025
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Odpowiedź od Soho66

Hi Desh, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Oceniono na 5 z 5

Easy transfer

Easy transfer, good support when needed

9 czerwca 2025
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Odpowiedź od Soho66

Hi Dave, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Oceniono na 5 z 5

Excellent

Mathew went above and beyond to help me re activate my account after illness.

2 lipca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Paul, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Brilliant service

I needed a uk number to be available to me in China and subsequently in the uk. I installed a sip client on my phone. It has all worked perfectly. I did need to contact support at the beginning for a verification. They were brilliant, clearly understood their product.

3 maja 2025
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Odpowiedź od Soho66

Hi David, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Oceniono na 5 z 5

I've used Soho66 since 2012

I've used Soho66 since 2012, no issues and great support. :-)

1 lipca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Colin, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for over 10 years, it truly means a lot to our team!

Oceniono na 5 z 5

Easy to set up

Easy to set up, prompt response to and resolution of some initial problems encountered. The app works perfectly and precisely meets our requirements

22 kwietnia 2025
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Odpowiedź od Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Oceniono na 5 z 5

This people are top of the rang

This people are top of the rang. Ypu will not find better else were i am very honest with my reviews and I ba e a lot of 1 star reviews but let me say these guys deserve to at the very top for customer service and just being honest and I respect them a lot, Luke top notch fella extremely good at his job, Mathew both of them as there are 2 Mathew's, and some other names iv missed out but honestly all of them are really polite, respectful, patient, honest, and very professional.

18 czerwca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Donald, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!

Oceniono na 5 z 5

Matthew was extremely patient as I had…

Matthew was extremely patient as I had no idea how to set up my phone number after losing the data as I upgraded my phone. Effortlessly easy
Thank you

12 czerwca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Dale, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!

Oceniono na 5 z 5

Exceptional Service from Matthew

I’ve spoken with Matthew a few times now, and he’s always been incredibly patient, professional, and helpful. He takes the time to explain things clearly and makes the whole process much easier. Excellent service every time!

Temi

11 czerwca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Dazzll, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Great to do business with

Just wanted to share my exceptional experience with Mathew from Soho66, who provided outstanding service with setting up my VOIP phoneline. From the start, Mathew took the time to understand my concerns and walked me through the entire process with clarity and ease. His guidance in setting up my account, offering a selection of numbers, and configuring the system made everything remarkably straightforward.

I rarely write reviews, but Mathew's professionalism and patience compelled me to share my experience. With years of familiarity with platforms like Teams and Zoom, I was particularly impressed by the superior video streaming quality offered by Soho66—no lag and exceptional clarity, surpassing those other platforms.

Mathew, your expertise and dedication truly make you a valuable asset. Thank you for your exceptional service and for making this experience so seamless and positive. Keep up the fantastic work!

9 czerwca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Jamil, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Extremely helpful on first contact

Extremely helpful on first contact. Don't be put off by the slightly old-fashioned looking Web site. These guys have been great for us as we moved away from Skype. They were quick to reply when we first got in contact, and helpful all along the way, despite my own error in porting our business phone number to them. Great prices too. We're delighted we chose them.

7 kwietnia 2025
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Odpowiedź od Soho66

Hi Steve, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Oceniono na 1 z 5

Have constant phonecalls with nobody t…

Have consstant phonecalls with nobody t the other end. Phones don't work in the various positions and nobody to help Say they are a host company. Need someone to come and explain and set it up properly

I did however have brilliant help always on the phone every time I rang and sympathetic but without the help I need I'm stuck.

I belie the system is great maybe if set up properly

6 marca 2025
Opinia niezależna
Logo Soho66

Odpowiedź od Soho66

Hi Hannah,

Thank you for your review.

You've been using our service for 18 months, and during that time, we’ve discussed the same recurring issue on multiple occasions. Each time, our team has thoroughly investigated the matter, and the conclusion remains the same: the issue appears to stem from either your VoIP hardware or your internal network, not our platform.

You’ve reported that the device produces audio at random intervals. We’ve carefully reviewed the call logs and traffic at the reported times, and in every case, there is no evidence of any corresponding calls or activity through our system. Your itemised call logs confirm that no calls are being processed via our network during those periods.

It's also important to note that the device you're using was not supplied by us. Based on the information available, it’s likely that a local setting or programmed feature on the device — such as an alarm, internal prompt or the battery depleting — is triggering the audio you're hearing.

We completely understand that this may be difficult to troubleshoot on your own. However, as we’ve explained previously, we do not provide on-site support, and further phone-based assistance from us won’t be able to resolve a third-party hardware or network configuration issue.

That said, we’re more than happy to liaise directly with your VoIP device supplier if needed to help identify a solution.

We hope you’ll consider revisiting your review. We've dedicated considerable time to investigating this with you and have done everything within our scope to assist. Unfortunately, the root of the issue lies beyond our control.

Kind regards,

SOHO66 Support Team

Oceniono na 5 z 5

Great Support Service

Support and speed of resolution second to none - Matthew and the team were great at ensuring our issue was rectified quick;y

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Cheryl, thank you for taking the time to write a review! We are very pleased you were happy with our service and products!

Oceniono na 5 z 5

Helped me out in a difficult sequence…

Helped me out in a difficult sequence of events after i moved house and changed accounts

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Chris, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Oceniono na 5 z 5

Excellent customer service.

I was able to get all the information that I needed as a potential customer. Any questions were answered immediately. I have been very happy with the service and would have no hesitation in recommending their services.

24 marca 2025
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Odpowiedź od Soho66

Hi John, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Oceniono na 5 z 5

Mathew was exceptionally helpful and…

Mathew was exceptionally helpful and professional. He supported me with a complex enquiry and approached the situation with kindness, patience, and an open mind. I truly appreciate his effort in resolving the issue—thank you!

23 maja 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Helped me port my number

They helped me port my telephone number and were very good about responding to my emails. Thank you.

8 marca 2025
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Odpowiedź od Soho66

Hi Leigh, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Doświadczenie Trustpilot

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