Softwarekeep Recenzje 

6969
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I've been doing business with this company for years with zero issues. Unfortunately, something serious with the business has changed. As a previous reviewer recently stated, contact numbers are no lo... Zobacz więcej

Oceniono na 5 z 5

I've just gotten a new MacBook Pro with the M-Series chip. I've been running Windows on Mac for over a decade with Parallels. So I knew that the new M Chips require the ARM version of Windows 11. I *t... Zobacz więcej

Oceniono na 5 z 5

It’s took me a few days figuring which online shop to rely on then I choose softwarekeep even though I living in Australia.As a new customer, I really impressed how fast and genuine services from this... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wish there were more customer service companies like Softwarekeep and representatives like Emre. He solved my problem in one leap, quite literally, immediately after I reached out to them. He follow... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z oprogramowaniem komputerowym
  2. Agencja konsultingu biznesowego i IT
  3. Dostawca oprogramowania
  4. Producent oprogramowania

Napisane przez firmę

As the #1 Microsoft retailer, we not only guarantee the ULTIMATE software shopping experience, but we also deliver top-tier solutions at the most competitive PRICES, backed with SoftwareKeep 360 experience (90-Day-Money back, Lifetime products and 24/7 customer support)


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(6969)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Keen pricing

Keen pricing, legit software. easy to obtain software.

1 lipca 2024
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hello Dennis, thank you for your feedback and support! We look forward to your next purchase! - Chase

Oceniono na 5 z 5

Have you experienced disappointment with fake software

I have already experienced the disappointment after using the what I will call it “ Fake Priced Software”.
To good to be true, you betcha. Oh I was successful at first using the fake computer generated key, but when my drive failed and I tried to use the key again on the new drive it no longer worked and I couldn’t find the company I purchased it from.
Buy legitimate licensed software from SoftwareKeep a recognized partner of Microsoft and relax. You have comfort in knowing you have a great company standing behind the product. You get great customer support for trouble free installation. John G

28 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hello John, thank you for your feedback and support! We look forward to your next purchase!

Oceniono na 5 z 5

My order was cancelled and my money…

My order was cancelled and my money refunded. I truly hoped to experience the benefits of Trend software again. The company issued me a new contract for an upgraded program at no cost to me. I had used Micro Trend in the past and founded it to be a great program. Thank you folks for the new program. I look forward doing business with you in the future and recommending it to my associates and friends.

26 czerwca 2024
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi, Thank you for giving us a chance to sort out the issue. If there is anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.

Oceniono na 5 z 5

It’s took me a few days figuring which…

It’s took me a few days figuring which online shop to rely on then I choose softwarekeep even though I living in Australia.As a new customer, I really impressed how fast and genuine services from this store. From customer services, competitive prices to detail instructions for each app installation . I would recommend everyone as a potential customer give a try. So 6 stars plus rating from my opinion. I’ll keep coming back for more different purchases in future

28 czerwca 2024
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hello, Thank you for your trust and for taking the time to leave us a review! We look forward to your future purchases!

Oceniono na 5 z 5

I found out i do not need this…

I found out i do not need this…

They refunded my money back to my visa.

Great job thank you.

Real stand up company.

25 czerwca 2024
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi Tony,

We understand that you no longer need the software you purchased, that is why we have issued a full refund. A separate refund confirmation email was sent to your inbox.

In good faith we expect you to delete all records of the product key we sent you in your email or any media you might have saved, as we are taking back the product key and reselling it.

I also kindly request that you consider revising your store review to reflect the outcome of our efforts. Your revised review would be greatly appreciated and would help us improve our service to other customers.

We are committed to providing our customers with the best service possible, and we appreciate your feedback.

Oceniono na 5 z 5

Very Good Service

I had some difficulty finding and setting up the program on my computers. The next day I was guided by an extremely helpful tech, and am very happy with the result

3 lipca 2024
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hello, thank you for the feedback! We are glad to be of your service!

Oceniono na 5 z 5

Installing Office 2021

I had purchased Office 2021 but could not install it. Emre provided prompt, clear instructions and my installation was completed easily. This was one of the best customer service encounters I have experienced.

3 lipca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi Thomas, thank you for your kind words. We're doing our best to help.

Oceniono na 5 z 5

Emre was very helpful and solved my…

Emre was very helpful and solved my problem, but it was a third time I contacted the support group... First two times I was asked to email them and email address provided on my order must've been wrong, because the claimed never receiving my emails...
Glad it's finally solved!
Thanks!

28 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi, thank you for the time to leave this feedback! We appreciate you reaching out to us and for giving us a chance to help you.

Oceniono na 5 z 5

Exceptional products and especially for…

Exceptional products and especially for after service support. Needed help one year after my initial purchase and they fixed my problem right away.

Thank you Emre.

25 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi, you are welcome! We appreciate your feedback about the support you received!

Oceniono na 5 z 5

I definitely recommend it!

Very satisfied with the support and attention provided. Bryan provided me with prompt support and clarified all my doubts. I definitely recommend it!

25 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hello, thank you for taking the time to give us the feedback.

Oceniono na 5 z 5

Microsoft Office

I had some issues with downloading the Microsoft program and Emre was wonderful in assisting me. I received clear instructions and I was up and running in no time.

24 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi, thank you for the feedback and for taking the time to share this!

Oceniono na 5 z 5

Excellent service

Excellent, quick service! Bryan was excellent. Emailed me in advance to get more information in order to try to get the problem solved before our scheduled call. Problem solved! Didn't even need a call. Thank you Bryan :)

22 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Thank you so much for the positive feedback! We're glad that you are satisfied with the support you received from Softwarekeep!

Oceniono na 5 z 5

0 Stars ---- This is a very well…

0 Stars ---- This is a very well orchestrated scam! If this much effort was put into a legitimate business, it would likely be successful. I will never understand how criminals think. Purchased software (at a discount..Not!) waited and waited for the email with the key and link that never appeared though it was supposed to appear in less than 15 minutes. Called the customer service number and it said something like, we are not taking calls at this time (at website the 24/7 customer service is bragged about). Called the number that came with the pending charge and it rings and rings and then hangs up. I will be disputing charges with help from credit card company. Unbelievable! Stay far away from these scam artists! /// I will not publicly display my email address. If you really want to make this right (highly doubt it....this is just part of the scam to make the company look legit) then send an email address where I may email you. /// Received an email from Softwarekeep sending a link to download my purchase of 2021 Microsoft Office upgraded to "professional". The link tried to download Microsoft Office 365 which I did NOT purchase. This is the same thing that happened before. I am convinced that Softwarekeep is a scam!! /// Ray from Softwarekeep called and was able to activate the correct Microsoft Office application on my computer. He was very polite and was able to get everything straightened out. I appreciate the follow-up and recommended more detail when a Microsoft product is purchased to avoid the hassle that I just went through. Based on my conversation with Ray, Softwarekeep does seem to be a legitimate business after-all. I only wish that all the confusion would have been avoided by a better explanation of the download process and the product naming that Microsoft now uses for all of their products. Ray said that he would pass along this suggestion. I hope it is utilized. Thank you Ray!!!!

18 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Hi Carol, thank you for taking the time to edit the review, but I have to ask for one more small favor - please change the 'star rating' as well. I hope we proved we deserve more than one star?

Oceniono na 5 z 5

Managed to mess up my Office 2019 H&B…

Managed to mess up my Office 2019 H&B install using a "repair" from MS.

With assistance from Eric at 2am he got me back in business. Thanks

19 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Thank you so much for your review! We're glad that you got your software working again!

Oceniono na 5 z 5

Eric

Eric was very helpful and done all the work remotely, while I just sat and watched.
He was also very helpful through out the call, and guided me through all the stages of the installation.

9 czerwca 2024
Opinia niezależna
Logo Softwarekeep

Odpowiedź od Softwarekeep

Thank you for taking the time to share your experience!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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