I've been doing business with this company for years with zero issues. Unfortunately, something serious with the business has changed. As a previous reviewer recently stated, contact numbers are no lo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've just gotten a new MacBook Pro with the M-Series chip. I've been running Windows on Mac for over a decade with Parallels. So I knew that the new M Chips require the ARM version of Windows 11. I *t... Zobacz więcej
It’s took me a few days figuring which online shop to rely on then I choose softwarekeep even though I living in Australia.As a new customer, I really impressed how fast and genuine services from this... Zobacz więcej
Reakcja na opinię
I wish there were more customer service companies like Softwarekeep and representatives like Emre. He solved my problem in one leap, quite literally, immediately after I reached out to them. He follow... Zobacz więcej
Informacje dotyczące firmy
- Sklep z oprogramowaniem komputerowym
- Agencja konsultingu biznesowego i IT
- Dostawca oprogramowania
- Producent oprogramowania
Napisane przez firmę
As the #1 Microsoft retailer, we not only guarantee the ULTIMATE software shopping experience, but we also deliver top-tier solutions at the most competitive PRICES, backed with SoftwareKeep 360 experience (90-Day-Money back, Lifetime products and 24/7 customer support)
Dane kontaktowe
1591 McKenzie Way, WA 98281, Point Roberts, Stany Zjednoczone
- +1 877 315 1713
- sales@softwarekeep.com
- softwarekeep.com
4,2
Dobra
7 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Responsive and attentive
Responsive and attentive. Addressed all my concerns without making me feel like a bother. Solid experience.
7 grudnia 2023
Opinia niezależna
Odpowiedź od Softwarekeep
Hi, thank you for the time to leave this feedback! - Chase
Solid performance all around
Solid performance all around. No complaints here. They deliver what they promise.
1 października 2023
Opinia niezależna
Odpowiedź od Softwarekeep
Hello, thank you for the feedback!
Odpowiedź od Softwarekeep
Hi Calix,
Thanks for your feedback. Since you made several consecutive orders using different email addresses, our payment processor labeled the orders as suspicious and all were refunded successfully by our team.
Should you have additional questions, feel free to contact us through our support channels.
- Chase
Outstanding service!
Outstanding service!! I had some problems installing the software I got and the customer support is amazing. They were in constant communication with me and was able to help me get it installed successfully. Emre was awesome !! 5 stars.
30 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi,
Thank you so much for leaving us your feedback! We look forward to your next purchase.
-Chase
Emere did a great job
Emere did a great job assisting in installing my office program. Thank you
30 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi, thank you for the time to leave this feedback!
Great customer service
I was having issues with the activation of MS Office 2016 and I was worried I got scammed. I contacted help and I can’t express how helpful the CS staff were. They were extremely helpful, friendly, and incredibly prompt. Thank you to Emre for guiding me throughout the process. I’ll be sure to use this service again!!
29 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi, thank you for leaving us positive feedback! We look forward to your next purchase!
Ray was able to solve my problem…
Ray was able to solve my problem quickly and courteously.
28 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Thanks for your kind words, we are looking forward to your next purchase.
-Chase
Odpowiedź od Softwarekeep
Hi James, thank you for your feedback! We are glad you are satisfied with the support you received!
A great professional company
A great professional company to work with. After explaining my reason for not being able to utilize a particular program I was interested in, Daniel, Emre and Eric worked tirelessly to solve my problem. I am grateful for their involvement. Would not hesitate to use Softwarekeep again should a system I am looking for is available.
23 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hello, thank you for your feedback and support! We look forward to your next purchase!
-Chase
Fantastic Service
Emre understood my problem and took care of everything in a highly professional and courteous manner. The entire experience was a pleasure!!! High marks for Emre!!
22 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi Nancy,
Thank you so much for your kind words! Looking forward to your next purchase.
-Chase
Very good customer service from Ray.
Very good customer service from Ray.
I had an issue with a download (probably my fault) and he sorted it out very quickly and professionally
Thank you
20 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi,
Thank you so much for leaving us your feedback! Looking forward to your next purchase.
-Chase
Emre did a great job of fixing the…
Emre did a great job of fixing the licensing issue. Fast, courteous, and efficient. It took a few back and forth emails with screen shots, but he got it resolved.
18 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi Ted,
We appreciate your kind words! Please don't forget to share us to your friends and family!
-Chase
Thank you Ray I truly appreciate your…
Thank you Ray I truly appreciate your help. I had ordered Office 2021, by mistake, hadn't had time to download it. Ray was kind enough to walk me through the process of getting the refund. That is so much appreciated. Thank you from the bottom of my heart.
16 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hi Linda,
Thank you so much for leaving us your feedback! We look forward to your next purchase.
-Chase
Some site glitches but got what I needed at a good price
Some disconcerting site glitches made me worry this was a scam site but I persevered as other reviews reassured me. The package I bought was a decent chunk cheaper than other sites and I got exactly what was promised. My only real complaint is the post-sale marketing emails; I have emailed back, unsubcribed and blocked email addresses but I still see them filling up my junkman; I don't know anyone who thinks that 20-30 emails in a week is 'good marketing', it just turns me off. I've given feedback, we'll have to see whether they take me off their lists
8 lipca 2024
Odpowiedź od Softwarekeep
Hi James, thanks for your feedback and we sincerely apologize for the inconvenience. The website was undergoing updates and fixes which caused the issues you described including the unwanted spam of emails you received. We have reached out personally to your email address to offer further assistance. - Chase
Excellent customer service.
6 lipca 2024
Odpowiedź od Softwarekeep
Hi, Thank you so much for your kind words! We appreciate your support. - Chase
Odpowiedź od Softwarekeep
Hi Tommy, thanks so much for leaving your feedback! We appreciate you! - Chase
Unable to load windows 11 it seems my…
Unable to load windows 11 it seems my computer is not compatable with windows 11 I currently havce windos 8 it would have helped knowing in advace of purchace requirementsfor windows 11
3 lipca 2024
Odpowiedź od Softwarekeep
Hi,
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you’ve faced while trying to get your product to work. This is not the kind of experience we aim to provide to our clients.
We have sent you an email to offer further assistance and resolve this issue. We look forward to your response so we can address the situation promptly.
Thank you for your understanding.
- Chase
Great Service!
Quick response and detailed instructions for creating a new profile fixed the problem. Great service!
4 lipca 2024
Odpowiedź od Softwarekeep
Hello Ty,
Thanks for your feedback, we appreciate hearing from you! - Chase
Odpowiedź od Softwarekeep
Hi, Thank you for leaving us a feedback! - Chase
The link didnt work
The link didnt work. I could not down load the software.
It was a waste of money and i want my payment returned please.
5 lipca 2024
Opinia niezależna
Odpowiedź od Softwarekeep
Hello Frank,
Thanks for leaving your feedback, so sorry to hear about your experience. We have requested for your order number and other customer details privately but you have not responded. Please reach out to our customer service support team so we can assist you. - Chase
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.