I've been doing business with this company for years with zero issues. Unfortunately, something serious with the business has changed. As a previous reviewer recently stated, contact numbers are no lo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've just gotten a new MacBook Pro with the M-Series chip. I've been running Windows on Mac for over a decade with Parallels. So I knew that the new M Chips require the ARM version of Windows 11. I *t... Zobacz więcej
It’s took me a few days figuring which online shop to rely on then I choose softwarekeep even though I living in Australia.As a new customer, I really impressed how fast and genuine services from this... Zobacz więcej
Reakcja na opinię
I wish there were more customer service companies like Softwarekeep and representatives like Emre. He solved my problem in one leap, quite literally, immediately after I reached out to them. He follow... Zobacz więcej
Informacje dotyczące firmy
- Sklep z oprogramowaniem komputerowym
- Agencja konsultingu biznesowego i IT
- Dostawca oprogramowania
- Producent oprogramowania
Napisane przez firmę
As the #1 Microsoft retailer, we not only guarantee the ULTIMATE software shopping experience, but we also deliver top-tier solutions at the most competitive PRICES, backed with SoftwareKeep 360 experience (90-Day-Money back, Lifetime products and 24/7 customer support)
Dane kontaktowe
1591 McKenzie Way, WA 98281, Point Roberts, Stany Zjednoczone
- +1 877 315 1713
- sales@softwarekeep.com
- softwarekeep.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I honestly had a glad buying…
I honestly had a glad buying experience, but I made a mistake in ordering the software for a Mac. I sent them an email, and they cancelled the order and refunded me the money, so that I can order the correct software. And I deleted all emails regarding the product key, that was provided. My new software was then downloaded in about 12 minutes.
The Key is not recognized by the…
The Key is not recognized by the software producer. After many attempts I had to request a refund. Excellent customer service. All representatives including supervisors are knowleddged, professional and willing to help. I got my refund in a reasonable frame of time.
Just the right mix of professionalism…
Just the right mix of professionalism and warmth.

Odpowiedź od Softwarekeep
License
I liked the product didn’t like that I couldn’t transfer license to my new MAC. I gifted my old MAC to my sister and I am going to try to upload the original download back onto the laptop. I had to delete my sensitive data prior gifting .
Super easy to set up on a new surface pro.
I was able to download exactly what I wanted in Minutes. Thank you.

Odpowiedź od Softwarekeep
Very helpful issue resolution
I contacted support because the software said that my key had already been used its maximum number of times. Paul provided pictures with corresponding arrows displaying what steps I needed to take in order to solve my issue. I sent him the required screenshot and he responded with the necessary code. The process was quick and easy.

Odpowiedź od Softwarekeep
Software keep gives a great value
Software keep gives a great value, and I've used the company several times. The only drawback is that the software install can be a 'it depends' process, however the support is great. Most recently tech Emre resolved an install problem quickly and expeditiously for me. Well worth the $100 discount relative to the microsoft store!

Odpowiedź od Softwarekeep
Support Ticket Resolution by Emre
Emre timely responded to my support request and expertly handled my account issue. Kudos for this level of support!

Odpowiedź od Softwarekeep
No need to be sceptical
All the process, selection, payment and download was simple and pro. All the programs operate as expected.

Odpowiedź od Softwarekeep
Directions not included and I have yet…
Directions not included and I have yet to receive the usb backup.

Odpowiedź od Softwarekeep
Office 21 Home and Student?
I purchased home and student. It took longer than the 15 minutes it stated to receive the activation key. Three hours later an activation key arrived for Office 21 Profesional Plus, I'm assuming this was upgraded for the delay. I was then delayed again with the activation key not working, but that was fairly quickly resolved after a few emails to customer support. Great service.

Odpowiedź od Softwarekeep
Outlook 2019 - great price and great support!
The prices were very good and the purchase process was simple. I have purchased a number of products before. When I received the download instructions, I was unable to successfully download the file. The support team responded to my email quickly and provided another link that worked fine and I was able to continue to install the application. The software license was accepted easily on setup and I was ready to use! Thank you Softwarekeep! I will be back

Odpowiedź od Softwarekeep
My experience was great because of the…support to address my issues of downloading to my Mac.
My experience was great because of the speed of responding and addressing my issues. The download link was for windows and I needed it for Mac. The support was quick and was able to get my software downloaded and running without any issues

Odpowiedź od Softwarekeep
Brilliant help
Brilliant help to sort out a problem with Microsoft Office

Odpowiedź od Softwarekeep
Today
Today, I really needed to be assisted with a software install with MS Office, after several failed attempts, I solicited the help of a wonderful Technical Specialist by the name of Emre. Emre was extremely patient, courteous, and clear. He stayed focused on the task and never gave up even when he ran into several systems difficulties. I appreciate his kind and patient approach. He is a model of professionalism under pressure. I am glad he is on the tech team and it builds my confidence as a consumer to not only recommend Software Keep to my colleagues and friends but also purchase from this company in the future because of the responsiveness and professionalism I experienced with Emre.

Odpowiedź od Softwarekeep
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







