Ordered mystery box which was received very quickly . Inside was waterless wash & wax , detailing brush , wheel and tyre cleaner and tyre cleaner . I contacted them and advised I had received 2 ite... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My overall experience was nothing but amazing. There was an issue with the site and payment was taken out in error. I went on the companies website and requested someone help me with my purchase/refun... Zobacz więcej
I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was un... Zobacz więcej
Support was really helpful, answered my questions extremely promptly and professionally, got my order sorted and out very quickly. An absolute joy to work with, oh and the products and prices trash ev... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Soft99 is a legendary Japanese brand of car care products present on the market for over 70 years. Over the decades, the company has designed solutions that meet not only the current needs, but also respond to the challenges of tomorrow, setting trends in the world of detailing and vehicle care. Soft99 Store UK is offical online store of Soft99. We offer wide range of Soft99's products and accessories. With us, car care is pure pleasure. We offer express delivery – every order is shipped within 24 hours. Additionally, we provide free shipping on orders over £40. Our experts are also at your disposal – they will gladly provide professional advice via chat or email, helping you choose the best products for your vehicle.
Dane kontaktowe
Zjednoczone Królestwo
- store@soft99store.co.uk
- soft99store.co.uk
4,5
Doskonała
114 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Mystery box
Ordered mystery box which was received very quickly .
Inside was waterless wash & wax , detailing brush , wheel and tyre cleaner and tyre cleaner .
I contacted them and advised I had received 2 items that would do the same job . I was informed that these are already pre packed and nothing can be done . Last I will be ordering from soft 99
21 maja 2026
Opinia niezależna
Amazing Products!
Quick delivery. Any issues I've had have been sorted straight out quickly. I must say All the products I've bought from soft99. The Kiwami wax, the Kiwami shampoo have been excellent. I've also got the Fusso wax which I'm looking forward to trying. Will top that with the Kiwami wax as well. Next product purchase will be the glass cleaning kit. Really good products and Soft99 is now my go to product for cleaning my car. Its nice to use something different other than the usual common products!
10 lutego 2025
the products this company sells are the…
the products this company sells are the best in the world and only number one
31 stycznia 2025
Easy ordering arrived quickly in time…
Easy ordering arrived quickly in time for my son's birthday
13 stycznia 2025
Glaco.
Been using their products now for a while and they are the best stuff out there, especially the Glaco range.
27 grudnia 2024
Perfect fast shipping and packing…
Perfect fast shipping and packing have come back for round 2
29 listopada 2024
Great Service
Great service from soft99 after DPD rejected the delivery due to my address soft99 immediately sent the order via Royal mail where I personally thought they would just cancel the order.
26 listopada 2024
Great service ordered and delivered in…
Great service ordered and delivered in 24 hours ! Brilliant thanks a lot
25 listopada 2024
Tried to place order 3 times when…
Tried to place order 3 times when special offer on wanted to pay by card just keeps giving me pay pal option.
26 listopada 2024
Odpowiedź od Soft99store
Hi Brent,
Thank you for sharing your experience with us
On our site we got 3 different paying methods at the checkout
1. Pay by PayPal
2. Pay by Debit or credit card
3. Pay by manual bank wire
We noticed on your account that you selected to pay by bank wire and this method require our customers to send money manually from their bank account towards our bank account.
Simply if you wanted to pay by Card select 2nd option Pay by Debit or credit card.
Also if you have contact us we would immediately respond and direct to the right method for payment .
Kindest Regards
Soft99 Team
Black Friday Bargains.
I already have a few Soft 99 products but the prices in the sale were so good I stocked up on a lot of items.
Bit of a confusion over delivery but a quick email to them and Hassen replied that it was all ok. Which it was.
Great service, thank you.
25 listopada 2024
Topping up on proucts
Excellent service as always from Soft99
Very well packaged and one of the best Blackfriday deals around 👍
25 listopada 2024
Great products
Great products, fantastic Black Friday offer. Website is clunky and unresponsive but worth persevering with for the offers
25 listopada 2024
Outstanding service !
I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was unparalleled and absolutely outstanding. Great communication and great customer service. Will definitely deal with Soft99 again. Well done Hassan 👍👍👍
8 listopada 2024
Opinia niezależna
Quick problem solving
There was a slight problem with my order but once I contacted Soft99 they replied quickly & efficiently to rectify the situation, couldn't have asked for better service. Congrats
1 listopada 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.