I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Zobacz więcej
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No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Zobacz więcej
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Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All good… helpful and friendly staff.
All good… helpful and friendly staff.. sound advice.. hopefully the product (an occasional chair) proves to be what we’re hoping for.
3 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The product was great the staff are…
The product was great the staff are good and the price is reasonable
6 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Amazing service by Danni.
Me and my partner attended the Sofology store in Giltbrook Nottingham and was attended by a lovely lady called Danni and she was absolutely amazing!! We was shown a sofa and we fell in love. The process was so easy and straightforward. Everything was explained very clearly by Danni and we really appreciate her time and effort she delivered to us.
5 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Great Service
4 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The sales assistant was very helpful…
The sales assistant was very helpful and knowledgeable without being pushy , nice to be acknowledged as soon as we entered the store and helped with our purchase
4 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your review! We're delighted to hear that you're happy with our service and would recommend us. Wishing you a wonderful day 😊
Help and informative
Very helpful and informative.Listened to my requirements and directed me to make the most suitable choice and purchase
3 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Friendly helpful staff who gave you…
Friendly helpful staff who gave you time to look around the store and were not following you around to get a sale.
27 listopada 2025
Odpowiedź od Sofology - Nottingham
Thank you for sharing your experience! We're delighted to hear that you found our team friendly and helpful, and that you felt free to browse the store at your own pace. We always aim to give our customers space to explore without any pressure, so it’s great to know that came across during your visit.
We really appreciate your feedback and hope to welcome you back again soon! 🌟
Danni the lady at Nottingham branch was…
Danni the lady at Nottingham branch was amazing
30 listopada 2025
Odpowiedź od Sofology - Nottingham
Thank you for your feedback Sharon!😊
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our sales man Matthew was so helpful…
Our sales man Matthew was so helpful even when we had the whole team trying to work out combinations!!
He remembered me when I came back and helped me put through my order thank you
28 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matthew. Have a great day 😊
Excellent customer service all…
Excellent customer service all explained by Danni who was professional and helpful though out our visit. Thanks Danni for your help.
24 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. Another great review for Danni, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Going shopping for a new 3 piece suit
Going shopping for a new 3 piece suit. Not normally top one the to do list.
Jay just made the experience so effortlessly easy.
Talk about know your product!
Very impressive.
Thanks Jay, you deserved the sale.
23 listopada 2025
Odpowiedź od Sofology - Nottingham
Thank you for sharing your experience! We're delighted that Jay made your shopping trip for a new 3-piece suite effortless and enjoyable. His product knowledge clearly made a positive impression.
We appreciate your kind words and 5-star rating. It means a lot that you chose Sofology Nottingham for your furniture needs. If you need further assistance, please reach out.
Phil & Evie were phenomenal members of…
Phil & Evie were phenomenal members of staff. Absolutely top blokes the pair of them. 10/10.
Phil had a classic touch like smooth jazz, Evie had an up beat pitter patter like rain bouncing off one of them water drums.
The sofas are made to order, so I’m not going to be able to plant my peach down on it until nearly Christmas time.
I guess that’s the price you pay for top quality.
God bless you dear reader.
3 listopada 2025
Odpowiedź od Sofology - Nottingham
Thank you for sharing your wonderful feedback! We're thrilled that Phil and Evie made a positive impression during your visit. They are exceptional team members, and your kind words will brighten their day.
We appreciate your understanding about the wait time for your made-to-order sofa. We strive for the highest quality and hope it will be worth the wait.
If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Nottingham soon.
Amazing service
Amazing service, Evie was great. Talked us through everything really clearly and helped us choose which sofa was best for us. Would definitely recommend
23 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Amazing experience
Me and my wife spoke to Evie who was absolutely amazing she’s provided a lot of answers and reassurance with our sofa purchase my wife would not buy with anyone else would 100% recommend
23 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent and professional service from…
Excellent and professional service from Lilli
23 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Odpowiedź od Sofology - Nottingham
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and patient. At Sofology Nottingham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
We look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Dani helped to process our order and go…
Dani helped to process our order and go through everything. No hard sell just options if we wanted extra bits so that was nice
16 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. Another great review for Dani, we will make sure to pass this on! Have a nice day.
The sales person was very attentive and…
The sales person was very attentive and extremely helpful
18 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.