I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Zobacz więcej
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No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Zobacz więcej
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Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great salesman never pressured us which…
Great salesman never pressured us which got him the sale we like to be left alone and not put on the spot , really knowledgeable and answered all our questions professionally
13 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Delivery times are not met
Delivery times are not met, customer service is useless, updates on delivery are not provided
17 listopada 2025
Opinia niezależna
Odpowiedź od Sofology - Nottingham
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Daniel great
15 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hassle free experience
Good range of styles. No hard sell but staff happy to help when needed. Buying the sofa was easy and no hard sell on any extras as they do not work on commission. Would recommend.
13 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great service
Visited today.. Chris spent a lot of time with us and was very patient. Thank you
16 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Chris was so helpful and honest…
Chris was so helpful and honest throughout the whole process, the team also went above and beyond to make sure we left happy with our purchase!
15 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
That they left us until we had a look…
That they left us until we had a look round and then we went to the lady and she was so nice .
8 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Fantastic product and experience
Phil was incredible from start to finish. Very knowledgable, patient with us and answered every question and query we had.
9 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. Another great review for Phil, we will make sure to pass this on! Have a nice day.
Phil was super helpful
Phil was super helpful, knowledgable, friendly and professional. Not pushy at all but very supportive. Really happy with our experience. Great job Phil and Sofology
11 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
chris the salesman was fantastic…
chris the salesman was fantastic helpful & a pleasure
10 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Evie was absolutely amazing
Evie was absolutely amazing!
She made everything so much easier for me, telling me all my options and choices. I would absolutely recommend Evie to anyone. She’s an a superstar! Asset to the Nottingham team! Give that gal a raise!
5 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Helpful sales staff and good value products and quick delivery
There was sale staff available when we needed help. Chris, directed us to the product we wanted, he was knowledgeable and helpful. The sale was straightforward and Chris talked us through the options for delivery, materials for quick delivery, Insurance, product care and accessing the sofology account.
9 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy process of ordering my sofa…
Very easy process of ordering my sofa and chair. Can’t comment on the quality or delivery process yet as not arrived. Hoping it will be as positive as the purchasing of it however .
2 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Chair Purchase
The Assistant was very helpful and Knowledgeable and answered any queries we had.
4 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Chris was great and explained…
Chris was great and explained everything really well. Such a lovely guy and experience
2 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Highly recommend
The service was amazing. Staff was very helpful. The shop looks really tidy and cosy. We made our purchase there.
1 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A Fantastic Experience!
We ordered our furniture today after a few visits, just to make totally sure before we placed the order. Danni spoke to us on our first visit, didn’t hassle us at all and was down to earth and friendly. Two weeks later, Danni was in today, recognised us immediately and gave us a warm welcome back. She took our order today, was so knowledgeable on just about everything, making sure we were happy throughout every step of our transaction. She was an absolute star! All we have to do now is to wait for our furniture to be made and delivered, approx 11 weeks. Danni gave us her number before we left and made it really clear that we could contact her anytime should we need to. Perfect!
4 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Matthew
Matthew , the sales assistant on the day, was knowledgable about the products and helped us through the process in a friendly but efficient way.
2 listopada 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Highly recommend
The member if the team was lovely - not pushy - allowed us time and was available as we needed her. Everything was explained and the process was quick and simple.
29 października 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.