I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Zobacz więcej
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No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Zobacz więcej
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Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sofology - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
New sofa I love green
Daniel was so kind, showed patience and was not pushy just easy going and knowledgeable.
31 grudnia 2025
Odpowiedź od Sofology - Nottingham
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Best customer service you’ll ever get…
Best customer service you’ll ever get from start to finish
27 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Great Experience
Really good experience. Very knowledgeable and professional sales service.
30 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Made to feel a valued customer
Made to feel a valued customer, very knowledgeable sales person, Georgeta, who explained everything well. Definitely 5* !
30 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Odpowiedź od Sofology - Nottingham
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Chris
Me and my partner came to Nottingham Giltbook today and dealt with the lovely Chris. We came in to add a love seat to our sofology sofa set we already had. Chris greeted us straight away and knew exactly what we were looking for. As a couple that already works in sales we found Chris to be very accommodating and he was a very good salesman. What a credit to the company, Chris said that it was sadly his last day with the company today, good luck Chris, we are sure you will smash your new role!
30 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice and no pressure from staff.
We wandered in and looked around at the available sofas. One of the staff asked us if he could help us, but was happy to let us continue looking. When we were ready, we called him back and with his guidance we chose a sofa and a care package to go with it. All our choices were talked through and he explained what was included and what the process going forward to delivery included. Looking forward to receiving our sofa soon.
29 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us.
Odpowiedź od Sofology - Nottingham
Hi there, thank you for the 5 star review!
Excellent customer service!
Zenon was extremely helpful, knowledgeable and not pushy. Explained everything clearly, shopping made easy!
28 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hello, thank you so much for your review. We are so happy to hear this!
Fab experience
Staff were helpful and attentive. We looked around without anyone bothering us. Which i like.
Purchased the Hudson 3 seater, chair and footstall.
Had to pay for delivery £129. Which I think is ridiculous when you have spend £1500. I would expect free delivery for the price you pay. It is what it is.
28 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Odpowiedź od Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us
Great customer service from the sales…
Great customer service from the sales person Evie, very polite and knowledgeable.
Thank you
Mark n Anne
27 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic swift service a very warm and…
Fantastic swift service a very warm and welcoming adviser I forget her name, I’m sorry! but she was very reassuring and made the whole sale and credit application process very enjoyable and easy!
I would definitely recommend you buying these quality sofas and maybe, asking about credit to cover your payments.
Many thanks!
Rukhsana :) 🙏🏽
21 grudnia 2025
Odpowiedź od Sofology - Nottingham
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Chris was brilliant
Chris was brilliant, helped us design our modular sofa. Wife is really happy. Thank you
20 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Amazing staff and variety of products
Variety of quality products to choose from, and the staff were amazing, very friendly and helpful, sat with us and explained everything in detail.
10 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful
Very helpful. Explained all about Sofia how to care for them.
We sat on them and was not to rush and experience the comfort and make sure they were right for us.
Excellent customer service
21 września 2025
Odpowiedź od Sofology - Nottingham
Hi Emma, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Patience pays
Having made several visits before putting in our order, we’ve always found the team members friendly, helpful, informative and relaxed, never being pushy.
9 grudnia 2025
Odpowiedź od Sofology - Nottingham
Thank you so much for taking the time to share this lovely feedback. We’re really pleased to hear that you had such a positive experience. If there’s anything more we can help with, just let us know, we’re always here to support you.
Very helpful
Very helpful. We dealt with a gentleman called Chris who told us everything we needed to know. Very polite and knowledgeable.
8 grudnia 2025
Odpowiedź od Sofology - Nottingham
Good afternoon Mandy, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I decided to change the colour of my…
I decided to change the colour of my sofa and chair phoned up and assistant was very helpful and did it straight away
4 grudnia 2025
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.