I have ordered an item from them. I subsequently saw the bad reviews here and was concerned to see so many people saying that shipping takes ridiculously long, and items don’t arrive and orders are al... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Zobacz więcej
It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it... Zobacz więcej
Reakcja na opinię
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Sneakin : Sneakers, Fashion and Trendy Clothing
Dane kontaktowe
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , Francja
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,6
Średnia
157 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very happy with my purchase and with Sneakin's service
I couldn't find the shoes that I ordered anywhere else and was very happy when they arrived. Very quick delivery. Love the shoes.
24 marca 2025
Odpowiedź od Sneakin
Hello! Thank you Laurie for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
I never got my order
27 lutego 2025
Odpowiedź od Sneakin
Hello Mr Bostick,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Thank you very much
10 marca 2025
Odpowiedź od Sneakin
Hello Joe,
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
See you soon,
The Spacefoot Customer Service Team
Ordering and delivery was fast and…
Ordering and delivery was fast and easy. Product is cheaper and perfect.
6 marca 2025
Odpowiedź od Sneakin
Hello, thank you for your stars!
Don't hesitate to come back and see us, the products and offers change regularly. Have a great week!
Have a nice day!
The Spacefoot customer service team
Great colorway
Great colorway. Spectacular shine and comfortable sole, making these Birkies a quality buy at a reasonable price point.
3 marca 2025
Odpowiedź od Sneakin
Hello! Thank you Lise for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Odpowiedź od Sneakin
Hello! Thank you for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Great experience as always
Great experience as always. It’s my third order from Sneakin. Pretty fast delivery by DHL with clear tracking number. I got my parcel to California less than one week. So happy.
31 stycznia 2025
Odpowiedź od Sneakin
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Just what I was looking for!
Item was as described and the price was lower than other retailers (who were sold out of my size) even including shipping cost. Shipping was faster than many domestic retailers.
27 stycznia 2025
Odpowiedź od Sneakin
Hello Tiffany, thank you for this review!
It's very encouraging for the Spacefoot teams!
And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! 😀
The Spacefoot Customer Service Team
Quick shipping and good communication.
23 stycznia 2025
Odpowiedź od Sneakin
Hello Robert,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
I appreciated the fact that you had…
I appreciated the fact that you had what I wanted in my size and the fact that it cane from France in an appropriate time and fashion was impeccable! I ordered something else domestically the same day and my product came from. SNEAKiN first!! Thank you much for your Great Customer Service. Will Order from you again in the near future
13 stycznia 2025
Odpowiedź od Sneakin
Hello Perez,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
The shoes that I ordered were not the…
The shoes that I ordered were not the same as the ones that I received!!!
27 grudnia 2024
Odpowiedź od Sneakin
Hello William,
We sincerely apologize for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience. We regret your dissatisfaction.
However, if any of the products subject to return is non-compliant or defective, upon validation by our customer service, you will be entitled to a return with a prepaid label. Otherwise, the return for an exchange will be at the customer's expense as specified in our terms and conditions of sale.
Please feel free to contact us for further information.
Wishing you a good day,
The Spacefoot Customer Service Team
Fast shipping and perfect birkies
Fast shipping and perfect birkies. Less than a week at holidays is fantastic shipping time.
2 grudnia 2024
Odpowiedź od Sneakin
Hello Tearle,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
This basketball shirt was exactly what…
This basketball shirt was exactly what I was looking for, at a decent price. Shipping was fast -- thank you!!
11 listopada 2024
Odpowiedź od Sneakin
Hello,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Delivery arrived at the specified time
Delivery arrived at the specified time. I liked the shoes. Satisfied with the purchase.
11 listopada 2024
Odpowiedź od Sneakin
Hello Meerim, thank you for the support! 💪💪💪
We're doing our best to provide our customers with unforgettable moments. Feel free to try the experience again!
The entire Spacefoot customer service team wishes you a good day 😊
Quick shipment considering the…
Quick shipment considering the distance. Literally found my product that nobody else in the world had in stock…so bravo!
11 września 2024
Odpowiedź od Sneakin
Hello John, thank you for the support! 💪💪💪
We're doing our best to provide our customers with unforgettable moments. Feel free to try the experience again!
The entire Spacefoot customer service team wishes you a good day 😊
Efficient but ultimately a disaster
It was efficient fast and very user friendly to purchase. Sadly when I had to do a return it was a disaster. I ended up having to keep the unwanted product and loose my money. Be ware of ordering from foreign websites via this service
4 lipca 2024
Odpowiedź od Sneakin
Hello [customer's name],
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
A 5-star rating for you! ⭐⭐⭐⭐⭐
See you soon,
The Spacefoot Customer Service Team
I was very nervous...
I was very nervous having read a few bad reviews, the price of the bag i wanted seemed too good to be true... even with the additional shipping cost associated with shipping from Europe!
I ordered on a Sunday and promptly received shipping notification on Monday!
Great so far... but I do have a knack of having parcels go missing on me or getting damaged!
I tracked the parcel twice and it was delivered exactly on time on the Thursday morning! Some domestic parcels don't get delivered that fast!
Furthermore the package was appropriately and well packaged! I love my new bag and I cannot fault this company! Thank you!!
Hello spacefoot... just seen your reply... I don't think I left any suggestions but left a glowing review? No improvement was necessary?!
27 czerwca 2024
Opinia niezależna
Odpowiedź od Sneakin
Hello, thank you for your constructive feedback.
We appreciate your suggestions and are constantly working to improve our platform. If you have any specific ideas, please feel free to share them with us. We hope to provide you with an even better experience on your next visit.😀
The Spacefoot Customer Service Team
Great product, quick delivery!
I couldn't find a particular pair of Crocs in the color and size I needed. I found them at Sneakin.shop, which ships from France! I had never shopped with them before and was a bit worried about ordering. But I took a chance and I am so happy I did. Received my sandals so quick! They sent tracking information and I even received them a day earlier than expected! I had a great experience. Shipping was a bit expensive, but they were shipped from FRANCE!!
7 czerwca 2024
Great service
Great prices, service and prompt delivery. Ordered Birkenstocks I couldn’t get anywhere else; they were delivered 3 days after I ordered. I am in US, so pretty impressive service.
17 maja 2024
Update to: Never received merchandise.
Update! Sneakin worked with courier to track down package. LOVE how they stayed in communication with the courier and sent me updates as they learned more. . . I have received the package and am enjoying the shoes!
15 maja 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.