Smart Mushrooms Recenzje 65

I bought 3 kits and all grew lovely mushrooms, one kit had different type of mushroom than ordered but customer support were great and promptly sent me another box out free. I would use them again.

I bought three kits and have had great success with them, my second yield of the pink oyster is starting to grow.I had very good support and advice when I emailed customer support , I’ve tried all thre oyster kits but may try lions mane next

Just had a very disappointing experience with Smart Mushrooms! Decided to go all in and bought three oyster mushroom growing kits…When the kits arrived they were left by the courier in heavy rain and the cardboard box they were in was saturated to the extent that the boxes packaging holding the kits was also damaged. Now ordinarily I wouldn’t have complained but two of the kits were bought as presents (my granddaughter and partner)…so I contacted the customer‘support’ department who offered me ‘new packaging’ for the kits as the mushrooms inside the plastic would not be affected. I didn’t take them up on this very miserly offer. However, having returned from a working trip I noticed the mushrooms had started growing with no help from myself. Once again I contacted customer support and asked for three replacement kits. They have refused this request saying the kits are doing what they are supposed to…which is very frustrating considering I bought them originally in good faith as a ‘different’ type of present.
I will not be buying anything else from this company! Very poor customer support!!!

I received the product as a gift, it started growing out in the box before I had a chance to use, which kind of spoils the fun and point of it.

I emailed and they response disappointing, they say you should start them within two weeks or put it in the fridge. I search the box, no indication of this and I can’t find it on the website - if it’s there it’s hidden.