Merryhill Mushrooms Recenzje 57

Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They make great gifts for others or yourself if you fancy a little growing project on the side! I’ve used Merryhill Mushrooms several times all with great success and mushrooms look and taste... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant! A rare company that treats both its product and customer with respect!! These guys set the standard others should aim for!! Will definitely be purchasing again! Thank you !!

Oceniono na 2 z 5

Brought for the 3rd time, the first 2 where great,this time the king oyster mushrooms started to grow cut 4 large mushrooms over night the whole crop wilted and died. Contacted merryhill they said I... Zobacz więcej

Oceniono na 5 z 5

Looking for an original last minute gift, I chose the yellow & pink oyster mushroom growing pack as a gift as it yields multiple harvests. The web site advised it would be a pre order item with a wee... Zobacz więcej

Informacje dotyczące firmy

  1. Produkcja rolnicza

Napisane przez firmę

Founded in 2005, we began as a specialist consultancy for the mushroom industry. Today, we’ve grown into one of the nation’s leading providers of mushroom-growing kits and a wide range of high-quality mushroom-related products. From expert knowledge to hands-on home growing, we’re passionate about helping everyone discover the flavour, freshness, and fascination of mushrooms.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

57 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Brilliant

Brilliant! A rare company that treats both its product and customer with respect!! These guys set the standard others should aim for!! Will definitely be purchasing again! Thank you !!

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great all round service for Mushroom lovers.

They make great gifts for others or yourself if you fancy a little growing project on the side!

I’ve used Merryhill Mushrooms several times all with great success and mushrooms look and taste amazing. If you have any queries or questions they’re super helpful and very quick to get back to you with helpful advice and very quick with delivery.

All round great product and great service, looking for to making my next order.

Many thanks

23 czerwca 2026
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you so much for taking the time to leave such a lovely review. It really does mean a lot to us as a family business.
We're delighted your kits have grown so well, and that the mushrooms have looked and tasted the part. That's exactly what we hope for. It's also wonderful to hear the advice and delivery have hit the mark, our small team takes real pride in getting back to people quickly and helping however we can.
We can't wait to help with your next order. Do let us know if there's ever anything we can do for you.
Best Regards,

Kieran

Oceniono na 2 z 5

Brought for the 3rd time

Brought for the 3rd time, the first 2 where great,this time the king oyster mushrooms started to grow cut 4 large mushrooms over night the whole crop wilted and died.
Contacted merryhill they said I was growing them in the wrong place it was the same place as the first 2 orders, I asked for a replacement they said no but refunded, but then banned me from buying anymore from them!!

15 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great product and efficient service…

Great product and efficient service .Kieren was very helpful and quick with a replacement purchase when the original got 'lost' by a delivery comoany.

16 czerwca 2026
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you for the kind words, and for your patience when the courier let us down. Parcels going astray is always frustrating, especially with our kits being time-sensitive, so I'm glad we could get a replacement out to you quickly and put things right.
It's much appreciated that you didn't let the delivery hiccup colour your view of us. Do let us know how you get on with the kit, and we're always happy to help if anything else comes up.
Best Regards,

Kieran

Oceniono na 5 z 5

Excellent customer service

Kieran was incredibly quick to respond to a query I had with my order. The detailed insight he took the time to share really helped resolve the issue, and he very generously processed a refund as well.

I’m really impressed with the care he took in handling my query, and I continue to really enjoy their products.

Thanks so much — highly recommend!

16 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic Quality, Even Better Customer Service!

I had a slight issue with my original order (No fault of Merryhill Mushrooms whatsoever, my order was stolen after it was delivered to my front door).

I placed a second order, and explain the unfortunate situation with the original order, Kieran was extremely quick to respond to my email (within minutes) and generously agreed to replace my lost order at no extra charge!

After prepping the logs, they soon began to produce a vast quantity of mushrooms! Fantastic quality and a bumper harvest at a great price!

Thanks so much, highly recommend!

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

These kits are fantastic

These kits are fantastic. Got 2 for Christmas and I started one before the other. The chestnut mushroom first, then the white mushrooms second. I have had 4 decent yields from the chestnut mushroom box and I’m on the second yield on the white mushrooms. I’ve never tasted such delicious mushrooms. They’re so straight forward to grow, you can’t go wrong. And if you need any advice you get a reply immediately. My days of mushrooms from the supermarket are gone! Thank you for such a wonderful product

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great product

Great product. Delivery was next day & after 5 days the mushrooms had flourished & nearly ready to harvest. Great feedback too. Email was answered in minutes.

7 lutego 2026
Opinia niezależna
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Odpowiedź od Merryhill Mushrooms

Thank you so much for your review! We're absolutely delighted to hear your mushrooms are flourishing after just 5 days - that's wonderful progress. It's always great to hear everything is going well.

We hope you enjoy your harvest, and please don't hesitate to get in touch if you need any advice for subsequent flushes or if you'd like to try growing a different variety in the future.
Happy growing!

Best Regards

Kieran
Director
Merryhill Mushrooms

Oceniono na 5 z 5

Great product and customer service!

I got kits from here for a few people as Christmas presents and also decided to get one for myself. Started mine after Christmas and got 5 mushrooms in the first harvest, which is when I realised that I had not been watering them enough! After I read the instruction again and watered the kit properly, I got 20+ mushrooms in the second harvest! Really looking forward to seeing how the rest of the harvests go.
At the same time, I decided to get some for my bother for his birthday. Unfortunately there was some issue with the delivery. I had raised an enquiry as soon as we knew of the issue. They have been absolutely fantastic and went above and beyond to get this resolved. The parcel was delivered the next morning and I was very thankful for the help and amazing customer service that was provided!

20 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Growing merry hill mushrooms

Just received my mushroom growing kit , can’t believe how easy this is to grow great mushrooms
had a lion mane one first and got a really good crop of it, now just received my Shitake kit
Followed instructions and can’t believe how many mushrooms are growing in just four days, can’t wait to eat them

21 stycznia 2026
Opinia niezależna
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Odpowiedź od Merryhill Mushrooms

That's fantastic to hear! We're thrilled that you had such success with your Lion's Mane kit and got a really good crop from it. It's wonderful to hear how well these kits perform - and four days for your Shiitake to start fruiting is excellent progress!

Best Regards

Kieran
Director
Merryhill Mushrooms

Oceniono na 1 z 5

If only minus stars existed.

If I could give it minus numbers I would. Contacted customer support because the mushrooms weren't growing eventhough I followed their instructions to a tee. They decided to insult my intelligence, tell me I can't read eventhough I followed THEIR instructions, and tried to persuade me they know more about my house then I do after living here for 30 years. Don't bother.

11 stycznia 2026
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you for taking the time to leave your feedback. We're sorry to hear you felt this way about your experience with us.
We do take all customer queries seriously and always try to help where we can.

In this case, we asked some questions about the growing environment to try and understand what might have gone wrong, ie checking temperature and humidity within the growing location and the kit itself, the location next to the stove was questioned as this could have explained the issue.

We're sorry if our questions came across accusatory, but please appreciate we are trying to get to the bottom of the issue.

We have of course issued a full refund for your kit.
We hope you might give mushroom growing another try in the future, and we're always here if you have any questions.

Oceniono na 5 z 5

Delivery issues but good service

Had issues with Royal mail with the package being lost and delivery issues. However MerryHill were great throughout and very responsive. They resolved the issue themselves despite it not being thier fault.

Would reccomend.

28 listopada 2025
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you so much for your kind review. We’re really sorry for the inconvenience caused by the Royal Mail delays, but we’re glad we could resolve things for you. We always aim to support our customers, even when the issue is outside our control.

We truly appreciate your recommendation and your patience throughout the process. If you ever need anything else, we’re always here to help.

Thanks
Kieran

Director
Merryhill Mushrooms

Oceniono na 1 z 5

Rubbish

A mouldy load of rubbish.if had ordered through e bay.a refund would be in order.

24 listopada 2025
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thanks for taking the time to share your thoughts again. We’re sorry to hear you’re still unhappy with your kit.

We’ve reached out previously on the 6th of November and invited you to contact us so we can understand what went wrong and help you get the best results, but we haven’t heard back from you yet.

We’re always more than happy to troubleshoot, replace any faulty items, or give growing guidance — we just need a way to speak with you directly so we can assist.

Please do get in touch with us through our support form:
www.merryhill-mushrooms.co.uk/support

Once we hear from you, we can fully investigate your order and help resolve the issue as quickly as possible.

Kind regards,
Kieran – Merryhill Mushrooms

Oceniono na 4 z 5

It's been fun watching the oyster…

It's been fun watching the oyster mushrooms grow we've had equivalent too I'd guess 4 shop punnets....a couple more on the way but to be honest if you want value for money with loads of mushrooms don't bother ...this is an honest review fun but won't buy again

18 listopada 2025
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you so much for sharing your honest review — we really appreciate you taking the time to give such thoughtful feedback.

While our kits may not always compete on volume with supermarket punnets, the true value often comes from the experience itself: the noticeably improved taste, the unmatched freshness of harvesting moments before cooking, and the enjoyment of watching your own produce grow at home. For many customers, that hands-on process is a big part of the appeal.

It’s also worth mentioning that some of our more exotic varieties — such as Lion’s Mane — can deliver even greater value, as they’re much harder to find in shops and are often significantly more expensive when you can get them.

Thank you again for trying our kit and for sharing your experience.

Warm regards,
Kieran
Director

Oceniono na 2 z 5

I’m sensing that they’re building up to blaming us for the lack of growth

We purchased two oyster mushroom kits, one yellow and one pink. There is no growth at all from the yellow one, although the pink was very good and grew almost immediately. ‘Is the room too cold? Are you giving too much water? Are you giving too little water? Can we have a photo of the room?’ Both kits have been treated EXACTLY the same - one grew and one didn’t.

At the end of the day, the bottom line is that these mushrooms are supposed to be EASY to grow! I don’t want to be forced to spend time ago agonising over whether or not I’m doing things properly.

Incidentally, I checked out the reviews on their website before purchasing and they seemed more positive than the ones on Trustpilot. I could be wrong, but I suspect no one has ever received a refund from them.

PS Thank you for your reply, but we have sent you photos and followed your instructions. Still no growth, I’m afraid.

30 października 2025
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you for reaching out to us about your yellow oyster kit.
I completely understand your frustration, and I want to assure you that when we ask questions about growing conditions, it's genuinely to help identify what might be affecting your kit. Our first priority when someone contacts us is always to assist and resolve the issue - that's why we need to understand what's happening with your specific kit.

You mentioned both kits have been treated exactly the same, which is helpful information. However, it's worth noting that different oyster varieties naturally grow at different speeds - pink oysters are typically our fastest growers, often fruiting within days, whilst yellow oysters can take longer to begin fruiting even under identical conditions. This doesn't mean there's anything wrong; it may simply be too early for your yellow kit to show growth yet.

When we ask for photos or details about watering and temperature, it's because we've found that often a small adjustment - perhaps a slight change in misting frequency or positioning - can make all the difference. Sometimes we can spot a compost issue that warrants an immediate replacement. Without this information, we're unable to determine the best way to help you.

We're a small family business with six generations of mushroom growing expertise, and we take great pride in our customer support. We genuinely want your kit to succeed, and we'd never ask questions just to avoid helping you - quite the opposite.

We'd be grateful for the opportunity to properly assist you before concluding the kit has failed, as in many cases kits that seem problematic simply need a small adjustment or a little more time.

Please do send us a photo when you have a moment, and we'll do our very best to help you get a successful harvest / resolve your issue.

Best Regards
Kieran

Director

Oceniono na 5 z 5

Great mushrooms!

The Lions Mane mushrooms have grown really well and taste great! Merryhill's customer service was excellent and quickly sorted a delivery issue for me. Would definitely buy from them again.

26 października 2025
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you so much for your lovely review! We're delighted to hear your Lion's Mane mushrooms grew well and that you enjoyed them - they really are something special.

I'm glad we were able to sort out the delivery issue quickly for you. We always do our best to make things right when problems arise.

We really appreciate you taking the time to share your experience, and we'd be happy to welcome you back anytime!

Oceniono na 5 z 5

Quality porcini mushrooms

Quality porcini mushrooms, 500g. Fast delivery. Great service.

20 października 2025
Opinia niezależna
Logo Merryhill Mushrooms

Odpowiedź od Merryhill Mushrooms

Thank you so much for your kind review!

We're delighted to hear you were pleased with the quality of the porcini mushrooms and our service. We really appreciate your support and hope to serve you again soon.

We offer a wide range of other dried mushrooms which may be of interest too!

Kind regards,
Kieran – Merryhill Mushrooms

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