Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Well according to their ad on Facebook, their$179.00 a month plan gives you 20 static posts, 40 story posts and 8 short-form videos. I thought perfect finally a company who isn't going to rape me. S... Zobacz więcej

Oceniono na 5 z 5

Smarcomms is the real deal when it comes to social media management. From the jump, their team has been super professional and on point with understanding my brand and hitting my target audienc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I initially signed up and didn't like the posts at all. I worked with the customer service and they switched me to a new designer easily. The new designer was perfect and her name is Bea. I fully rec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Better than expected. Having used other sources for social media help, my expectation level was low. Boy did Sarcomms knock it out of the park. Creatives are amazing and I can't be more thankful. Than... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja marketingowa

Napisane przez firmę

Smarcomms helps businesses save time & increase engagement + ROI on social media with customized content that delivers exceptional value.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Content & Responsive Customer Service.

I’ve been working with Smarcomms for about a month now and I think their content is great. We made a couple of tweaks just based on what I prefer the feel of my company’s message to be but they quickly made the changes. I started on a smaller package but plan to upgrade soon. Great experience so far! Great and responsive customer services.

19 grudnia 2024
Opinia niezależna
Logo Smarcomms

Odpowiedź od Smarcomms

Thank you, Fred! I really appreciate your kind words and will let the team know. 🥳

Oceniono na 5 z 5

Easy, stress free social content management

I'm using Smarcomms to add content to my socials and their content is great with options to edit before they list, but they have never needed me to edit as it aligns with my business perfectly. I now don't need to worry about spending time keeping my socials active using Smarcomms and can focus on growing my business with what I do best, talking to customers.

20 października 2024
Opinia niezależna
Oceniono na 5 z 5

They spend sometime to study your…

They spend sometime to study your business and your product and current marketing and do a great job churning out great looking marketing.

30 sierpnia 2024
Opinia niezależna
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Odpowiedź od Smarcomms

Thank you very much! We're so glad to hear it's going well 🥳

Oceniono na 5 z 5

I have been utilizing the service of…

I have been utilizing the service of smarcomms for the past six months, and I must say, Their expertise in social media management is unparalleled Their strategic approach has significantly boosted my online presence, and their customer service is top-notch. Highly recommended for business aiming for robust social media engagement.

6 lipca 2024
Oceniono na 5 z 5

After trying multiple social media…

After trying multiple social media management services, I finally found smarcomms. Their tailored strategies and attention to detail have significantly boosted my brand,s online presence. their support team responsive and knowledgeable. I am thoroughly impressed with their services and highly recommend them.

3 lipca 2024
Oceniono na 4 z 5

Supportive environment.

I feel like I'm in a supportive environment.

18 czerwca 2024
Opinia niezależna
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Odpowiedź od Smarcomms

Hi Lew! We really appreciate your review here. We'll make sure to stay on track, and if there's anything you need, just let us know.

Oceniono na 5 z 5

Smarcomms is a game changer

Smarcomms is a game changer! My social Media was a mess, but now it's like a dream. The team is super friendly and always here to help. I couldn't find happier!

11 czerwca 2024
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Odpowiedź od Smarcomms

We appreciate your kind review, Markus!

Oceniono na 5 z 5

Samarcomms is the best

Smarcomms is the best! They've made managing my social media so easy. Totally recommend it.

9 czerwca 2024
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Odpowiedź od Smarcomms

Thank you, Jose!

Oceniono na 5 z 5

Very good service!

I’ve been signed up with Smarcomms for a number of years. There are many companies who’ve copied their model offering social media management services with huge promises but don’t deliver. Smarcomms team truly ‘get it’ and recently the communication has improved greatly too.

It did drop off a bit a few years back (I guess they scaled fast) but they seem to be launching a load of new policies recently that are ALL customer focused.

We rely on these guys to not just share posts and keep us looking good on Facebook, but to focus on building our brand for the long term with a real strategic approach!

When we joined years back, I had many technical issues with connecting pages etc but Smarcomms guided me through it. The time they spent helping showed they gave a damn about us, and the progression of our business.

All in all, I’m very happy and would recommend!

18 maja 2024
Opinia niezależna
Logo Smarcomms

Odpowiedź od Smarcomms

Thank you for your loyalty and review. We're grateful for the opportunity to support your brand's growth over the years and will continue to deliver our best. 🚀

Oceniono na 5 z 5

Smarcomms made some amazing social…

Smarcomms made some amazing social media posts for our business, they exceeded our expectations - absolutely great value. Also their staff were super helpful, nice onboarding process. Thanks again Smarcomms!!

18 maja 2024
Opinia niezależna
Logo Smarcomms

Odpowiedź od Smarcomms

Thank you for the great feedback! 🙌

Oceniono na 5 z 5

Such a seamless way to get social media…

Such a seamless way to get social media content our need team needs.

Saved us a ton in hiring someone in-house to do our Insta and Facebook stuff

Highly recommend these guys!

16 maja 2024
Opinia niezależna
Logo Smarcomms

Odpowiedź od Smarcomms

Thank you for the recommendation and review! 🚀

Oceniono na 5 z 5

I absolutely LOVE this service

I absolutely LOVE this service, told all my business owner pals about it too. As a SMB, just being able to offload social meida and never have to think about it again is worth the fee alone. no brainer!

16 maja 2024
Opinia niezależna
Logo Smarcomms

Odpowiedź od Smarcomms

Thank you, Jamie! We appreciate your kind review 🙂

Oceniono na 1 z 5

poor customer service .Have used them…

poor customer service .Have used them for 2 months .they don't take feedback well and if something is not right at your end they will not even bother to ask you to fix it and keep charging you money till you find out ,My business is based in Australia and they have been promoting it in Canada .. Very poorly structured model.

15 maja 2024
Opinia niezależna
Logo Smarcomms

Odpowiedź od Smarcomms

Hi Sudeep, thank you for your candor and feedback. I'm really sorry for your atypical experience. I'm going to follow up on this and reach out to you directly to make it right.

After looking into this, it appears that the issue stemmed from an incorrectly used hashtag in one of the posts we created for your business. We mistakenly used #YYC, which is the airport code for Edmonton, Alberta, Canada, instead of an appropriate hashtag for Edmonton, Australia, where your business is based.

I acknowledge that even a single instance of misdirected marketing can be frustrating and erode trust. We take full responsibility for this mistake and are taking steps to prevent similar errors in the future, including more thorough review processes and additional team training.

I would greatly appreciate the opportunity to discuss this matter with you further and learn more about how we can improve our service to better meet your needs.

Please know that we value your business and are committed to delivering the exceptional, targeted marketing solutions you expect from us. We will work diligently to regain your trust and ensure that your experience with Smarcomms moving forward is nothing short of delightful.

Thank you again for bringing this to our attention and allowing us the opportunity to make things right.

Best regards,
Henry

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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