Sleeping Giant Recenzje 

295
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Exceptional Service and Flawless Delivery at Sleeping Giant Tuggerah!I had the absolute best experience purchasing my son’s Leo Lift bed frame (King Single with gas lift, foot-end, and side rail... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Rob was courteous and patient showing us lots of options in the store. As we are repeat customers he supported us with a competitive price as well. Delivery was completed on the day promised and the d... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The bed frame arrived faulty, with no latches or hinges to attach the other parts, making it impossible to assemble. I had already paid for a professional assembler, so that money was completely waste... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great customer service from the start made it super easy to decide to purchase our new mattress at Sleeping Giant. The ordering process was super easy, and a quick lead time also. The delivery driv... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Sklep z łóżkami
  3. Sklep meblowy
  4. Sklep z materacami

Napisane przez firmę

Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

295 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 78% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(295)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 288

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

They didnt read delivery instructions

They didnt read delivery instructions, didnt call the recipient on delivery instructions, lied about waiting 20mins when they just got there 5 minutes before, they didnt deliver to the apartment which has a lift, left bed in the foyer, bad service, change your delivery company, they were rude

14 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hi jojo, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Oceniono na 5 z 5

Two delightful young men

Prompt delivery. Tracker worked perfectly. Very helpful delivery men.

14 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Oceniono na 1 z 5

Poor Customer Service On Returns

I bought a queen mattress, a single mattress & a chair from the Castle Hill store on 28/5. The items were delivered on 1/7. As soon as the queen mattress was placed in my bed frame I noticed it did not fit so I immediately returned it to its packaging & contacted the store, told them what happened & that I wanted to return this mattress. The other items were fine. I was told I needed to fill a form online & head office would organise the return which I did. Over the next week, I have been going back & forth with Customer Service trying to get a refund & return the mattress. I was asked to send photos, I did. I was asked to send measurements, I did. I was told there was nothing wrong with the mattress. I reviewed the T&C on the website only to be greeted by an error page. I then used their AI bot to ask about returns & it advised items could be returned. I also used the AI bot to review their T&C. I shared these with Customer Service. Still my request was rejected & I was told to consider buying a new bed frame. After spending $2,000 with this company, they ask me to spend more but don’t refund a brand new, unused mattress in its original packaging. This is the first time I have shopped with The Sleeping Giant & will never shop there again. In the past I have bought my mattresses from Harvey Norman & Myer & they have sorted out any issues we had no problem. I would encourage anyone reading this to reconsider purchasing from this company. The Customer Service team is unhelpful & rude.

9 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

The delivery guys were fantastic

The delivery guys were fantastic! They arrived on time and were extremely professional, helpful and very friendly!! I was very impressed.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hi Annie, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Oceniono na 5 z 5

Driver was amazing

Driver was amazing

13 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hello Zane, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Oceniono na 5 z 5

New Mattress

The boy's were on time with the delivery and very friendly. The campbelltown store staff were very helpfull with our purchase, the lady was who helped us was fantastic in explaining the different types of mattress and gave us plenty of time to try them out for our style of comfort. If your in the market for a new mattress I would recommend going to the sleeping giant.

13 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hi Joseph, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Oceniono na 5 z 5

The guys who assembled the bed did a…

The guys who assembled the bed did a great job and did it so quickly!!! Great communication regarding arrival time.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hello Kylie, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Oceniono na 1 z 5

Incompetent and Kmart has superior quality

After accommodating three separate delivery arrangements, receiving a damaged product is simply unacceptable. Ginormous crack in the marble top of my dresser. The lack of quality control, combined with the ongoing inconvenience, has made this a thoroughly frustrating experience.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hi Tash, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Oceniono na 4 z 5

The gentleman were nice respectful and…

The gentleman were nice respectful and very polite and quick .

11 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hi Suzie, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Oceniono na 5 z 5

Very happy with the service

Very happy with the service - quick and easy. No dramas whatsoever.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hello Linda, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Oceniono na 5 z 5

Great experience.

The delivery tracking was so helpful and the delivery person was super friendly and really polite. Great experience.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Oceniono na 5 z 5

Nice guy and courteous

Nice guy and courteous. Did everything they promised and left it all clean

10 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Oceniono na 5 z 5

Good overall service

Good service at the showroom, with a knowledgeable staff member and good service of delivery and assembly of bed, with good communication on estimated time of delivery.

10 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hello Carolina, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Oceniono na 5 z 5

Excellent tracking system for…

Excellent tracking system for deliveries
Delivery guys were excellent polite and did a great job

10 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Oceniono na 5 z 5

We bought a bed and side tables from…

We bought a bed and side tables from sleeping giant Logan store. We were served by Bo who is an excellent helpful person in selecting and selling the bed to us. He arranged the delivery for us with his delivery team who were Jake and Farryn. These two gentleman were excellent in communicating with us during the delivery and placing items in the specified locations in the room. All these people are excellent in all aspects of selling and delivery and I recommend them for any body who requires their services.

3 lipca 2026
Opinia niezależna
Logo Sleeping Giant

Odpowiedź od Sleeping Giant

Hi Eric, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish. Called to ask us which day/time would be best for us for delivery and then the delivery guys took it to the bedroom, which was a huge help. Highly recommended. So much better than getting a mattress in a box left on your doorstep!

10 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Oceniono na 5 z 5

Great communication with ETA

Great communication with ETA, Dean was very polite on the phone to let me know my order was arriving 😊

9 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hi customerjackie, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Oceniono na 5 z 5

Very helpful

Very helpful. Also recommended a friend to shop there as well. Delivery service excellent as well.

5 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Hello ted, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Oceniono na 5 z 5

Incredible work

Incredible work! Amazing delivery men so kind and helpful they went above and beyond to put the bed together. Thank you ⭐️⭐️⭐️⭐️⭐️

7 lipca 2026
Opinia niezależna
Logo Sleeping Giant

Odpowiedź od Sleeping Giant

Hi M, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Oceniono na 5 z 5

Very good service

8 lipca 2026
Opinia niezależna
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Odpowiedź od Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Doświadczenie Trustpilot

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