⭐⭐⭐⭐⭐ Exceptional Service and Flawless Delivery at Sleeping Giant Tuggerah!I had the absolute best experience purchasing my son’s Leo Lift bed frame (King Single with gas lift, foot-end, and side rail... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
⭐⭐⭐⭐⭐ Exceptional Service and Flawless Delivery at Sleeping Giant Tuggerah!I had the absolute best experience purchasing my son’s Leo Lift bed frame (King Single with gas lift, foot-end, and side rail... Zobacz więcej
Reakcja na opinię
Rob was courteous and patient showing us lots of options in the store. As we are repeat customers he supported us with a competitive price as well. Delivery was completed on the day promised and the d... Zobacz więcej
Reakcja na opinię
The bed frame arrived faulty, with no latches or hinges to attach the other parts, making it impossible to assemble. I had already paid for a professional assembler, so that money was completely waste... Zobacz więcej
Reakcja na opinię
Great customer service from the start made it super easy to decide to purchase our new mattress at Sleeping Giant. The ordering process was super easy, and a quick lead time also. The delivery driv... Zobacz więcej
Reakcja na opinię
Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australia
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They didnt read delivery instructions, didnt call the recipient on delivery instructions, lied about waiting 20mins when they just got there 5 minutes before, they didnt deliver to the apartment which has a lift, left bed in the foyer, bad service, change your delivery company, they were rude

Odpowiedź od Sleeping Giant
Prompt delivery. Tracker worked perfectly. Very helpful delivery men.

Odpowiedź od Sleeping Giant
I bought a queen mattress, a single mattress & a chair from the Castle Hill store on 28/5. The items were delivered on 1/7. As soon as the queen mattress was placed in my bed frame I noticed it did not fit so I immediately returned it to its packaging & contacted the store, told them what happened & that I wanted to return this mattress. The other items were fine. I was told I needed to fill a form online & head office would organise the return which I did. Over the next week, I have been going back & forth with Customer Service trying to get a refund & return the mattress. I was asked to send photos, I did. I was asked to send measurements, I did. I was told there was nothing wrong with the mattress. I reviewed the T&C on the website only to be greeted by an error page. I then used their AI bot to ask about returns & it advised items could be returned. I also used the AI bot to review their T&C. I shared these with Customer Service. Still my request was rejected & I was told to consider buying a new bed frame. After spending $2,000 with this company, they ask me to spend more but don’t refund a brand new, unused mattress in its original packaging. This is the first time I have shopped with The Sleeping Giant & will never shop there again. In the past I have bought my mattresses from Harvey Norman & Myer & they have sorted out any issues we had no problem. I would encourage anyone reading this to reconsider purchasing from this company. The Customer Service team is unhelpful & rude.
The delivery guys were fantastic! They arrived on time and were extremely professional, helpful and very friendly!! I was very impressed.

Odpowiedź od Sleeping Giant
The boy's were on time with the delivery and very friendly. The campbelltown store staff were very helpfull with our purchase, the lady was who helped us was fantastic in explaining the different types of mattress and gave us plenty of time to try them out for our style of comfort. If your in the market for a new mattress I would recommend going to the sleeping giant.

Odpowiedź od Sleeping Giant
The guys who assembled the bed did a great job and did it so quickly!!! Great communication regarding arrival time.

Odpowiedź od Sleeping Giant
After accommodating three separate delivery arrangements, receiving a damaged product is simply unacceptable. Ginormous crack in the marble top of my dresser. The lack of quality control, combined with the ongoing inconvenience, has made this a thoroughly frustrating experience.

Odpowiedź od Sleeping Giant
The gentleman were nice respectful and very polite and quick .

Odpowiedź od Sleeping Giant
Very happy with the service - quick and easy. No dramas whatsoever.

Odpowiedź od Sleeping Giant
The delivery tracking was so helpful and the delivery person was super friendly and really polite. Great experience.

Odpowiedź od Sleeping Giant
Nice guy and courteous. Did everything they promised and left it all clean

Odpowiedź od Sleeping Giant
Good service at the showroom, with a knowledgeable staff member and good service of delivery and assembly of bed, with good communication on estimated time of delivery.

Odpowiedź od Sleeping Giant
Excellent tracking system for deliveries
Delivery guys were excellent polite and did a great job

Odpowiedź od Sleeping Giant
We bought a bed and side tables from sleeping giant Logan store. We were served by Bo who is an excellent helpful person in selecting and selling the bed to us. He arranged the delivery for us with his delivery team who were Jake and Farryn. These two gentleman were excellent in communicating with us during the delivery and placing items in the specified locations in the room. All these people are excellent in all aspects of selling and delivery and I recommend them for any body who requires their services.

Odpowiedź od Sleeping Giant
Fantastic service from start to finish. Called to ask us which day/time would be best for us for delivery and then the delivery guys took it to the bedroom, which was a huge help. Highly recommended. So much better than getting a mattress in a box left on your doorstep!

Odpowiedź od Sleeping Giant
Great communication with ETA, Dean was very polite on the phone to let me know my order was arriving 😊

Odpowiedź od Sleeping Giant
Very helpful. Also recommended a friend to shop there as well. Delivery service excellent as well.

Odpowiedź od Sleeping Giant
Incredible work! Amazing delivery men so kind and helpful they went above and beyond to put the bed together. Thank you ⭐️⭐️⭐️⭐️⭐️

Odpowiedź od Sleeping Giant
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.