⭐⭐⭐⭐⭐ Exceptional Service and Flawless Delivery at Sleeping Giant Tuggerah!I had the absolute best experience purchasing my son’s Leo Lift bed frame (King Single with gas lift, foot-end, and side rail... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Rob was courteous and patient showing us lots of options in the store. As we are repeat customers he supported us with a competitive price as well. Delivery was completed on the day promised and the d... Zobacz więcej
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The bed frame arrived faulty, with no latches or hinges to attach the other parts, making it impossible to assemble. I had already paid for a professional assembler, so that money was completely waste... Zobacz więcej
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Great customer service from the start made it super easy to decide to purchase our new mattress at Sleeping Giant. The ordering process was super easy, and a quick lead time also. The delivery driv... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
Dane kontaktowe
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australia
- 1800 573 386
- sleepinggiant.com.au
4,4
Doskonała
295 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
⭐⭐⭐⭐⭐ Exceptional Service and Flawless…
⭐⭐⭐⭐⭐ Exceptional Service and Flawless Delivery at Sleeping Giant Tuggerah!I had the absolute best experience purchasing my son’s Leo Lift bed frame (King Single with gas lift, foot-end, and side rails). Margaret was incredibly knowledgeable and helped me find exactly what I needed. To top it off, she gave me a fantastic deal!The excellent service didn't stop at the showroom. Delivery was remarkably quick, highly efficient, and completely hassle-free. If you want top-tier customer service and great value, I cannot recommend Margaret and the Tuggerah team highly enough!
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hi Maria, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Great service good group of guys doing…
Great service good group of guys doing the deliver quick and no fuss highly recommend
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
The staff were excellent in explaining…
The staff were excellent in explaining and taking time to listen.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hi N, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Very happy with all services
Very happy with all services
And delivery guys was nice and kind
Thanks
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Tall boy cupboards home delivery
Efficient and effectively delivered
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hello Matt, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Great experience with the delivery…
Great experience with the delivery being able to track my delivery like it was an Uber on its way
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
The whole service from beginning to…
The whole service from beginning to delivery was fulfilled
More than happy with have we was approached in the shop and how the delivery guys delivered
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hi Penny, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Repeat purchasers treated well
Rob was courteous and patient showing us lots of options in the store. As we are repeat customers he supported us with a competitive price as well. Delivery was completed on the day promised and the delivery team were quick and efficient. We are strong supporters of Sleeping Giant
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hi Bill, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Odpowiedź od Sleeping Giant
Hello KD, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
If I could give a zero I would
If I could give a zero I would. I had made my purchase in early May, which the ladies in the store were delightful, and helpful with who to contact about my issues. It was only until after my purchase was delivered and built had it all gone downhill. In short, my bed was broken by the people who delivered and built it, I scheduled a new date for a new delivery to come, only to be told on the day they were not given the correct parts to replace what’s broken, why they didn’t just receive a whole new bed to replace my broken one is beyond me. After that I was told the bed is no longer in stock and that I’d have to pick from your catalogue of different beds to which I’d asked for a refund on both the bed, the delivery fee and building fee, to which they agreed. However, they needed to pick up the bed first, which was fine by me, however I work two jobs during the weekdays and cannot afford to take time off, I was told in an email that they can work with me to organise the soonest date the delivery drivers could come on a weekend and I’d hear back from them with a date. After a while I didn’t hear back from them I sent another email only to be told that they can only retrieve the bed on a weekday. And now after all this wasted time and emails that went no where I’ve had to take a day off for this bed retrieval to get my refund which is only just been booked in now. This process has been so long and painstaking. Customer service couldn't have given two shits about my issue and I swear didn’t read mine or their own emails as they always consisted of different information. This was my first big purchase of my own and safe to say I’ll never be shopping with you guys again.
31 maja 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hi Makaydee, We’re sincerely sorry for the frustration and inconvenience you experienced throughout this process. We acknowledge that there were delays and inconsistencies in our communication, and we apologise that this added to an already disappointing experience. We would like to clarify that your refund was approved, and we have arranged for the bed to be collected. As part of our standard refund procedure, the item must be returned before the refund can be processed. We understand that arranging a weekday collection was inconvenient, and we apologise that we were unable to accommodate a weekend collection. We appreciate your patience while this was resolved and are sorry that your experience did not meet the standard we aim to provide.
Odpowiedź od Sleeping Giant
Hello Jo, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Odpowiedź od Sleeping Giant
Hi He, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Splendid Sleeping Giant
Sleeping Giant was very professional in their services from store purchase to delivery. Very satisfied with my experience throughout.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
The staff at Taren Point on 15/7/26…
The staff at Taren Point on 15/7/26 were very knowledgeable and helpful. Two days later the two delivery men were very good and helpful in supplying the double bed. Thank you on behalf of my Mum and Dad.
15 lipca 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hello Russell, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Excellent in store service from Helen…
Excellent in store service from Helen and efficient and timely delivery. Excellent communication throughout process
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Sleeping giant at Marsden park
Sleeping giant at Marsden park. We bought the mattered from them so good..I loved it.. price was good as well..staff is so friendly & very experienced guide you right way. Thank you so much highly recommended 🙂
29 czerwca 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hello Pawandeep, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Odpowiedź od Sleeping Giant
Hi Erin, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.
Very helpful staff
Very helpful staff. Bought 3 items and saved $600. The items were delivered 4 days later. The delivery guys were friendly and very helpful. Will definitely buy from them again.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hello Pino, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
We visited the Auburn store for a new…
We visited the Auburn store for a new mattress. Joe was so super helpful and knowledgeable that we decided to order one!
2 sierpnia 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Easy from order to delivery
Easy to order.
Delivery was amazing.
Communication was great.
And it arrived fully assembled. (No flat pack hassle)
23 lipca 2026
Opinia niezależna
Odpowiedź od Sleeping Giant
Hi Nancy, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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