Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service from start to finish. The team kept me informed throughout the entire production process, so I always knew how my order was progressing. It was a pleasure working with the Silvery te... Zobacz więcej

Oceniono na 5 z 5

Where do I begin. Silvery jewelery's service, professionalism and delivery time are more than 5 stars. They kept me up to date on every stage of the process. I was stunned by how quick I received my o... Zobacz więcej

Oceniono na 5 z 5

Fantastic service and very fast. My oldest daughter got her necklace when she turned 13 and she wears it daily showers with it swims and plays hockey. It is strong and durable and still looks stunning... Zobacz więcej

Oceniono na 5 z 5

The ring is beautifully crafted, the engraving is perfect and your service is very efficient. Sadly it seems I obtained the incorrect size measurement from my son, so will be in contact regarding the... Zobacz więcej

Informacje dotyczące firmy

  1. Producent biżuterii

Napisane przez firmę

Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

420 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

FALSE ADVERTISING: presentation of birthstone v product received

I ordered the chain with both the birthstone (within the flower) and engraving on the coin (i.e., rather than separately) as a keepsake for our flowergirl, thinking that she could wear this on another chain at a later stage, if preferred. Opted to have an amethyst (purple) stone, to feature above her name and engraving on the back with our initials and the date of the wedding.

The item was prepared and delivered very efficiently, and beautifully packaged. Decided to open before giving this to the flowergirl, as Silvery had got the colour of leather wrong of an order we'd placed to have a bracelet made a few months back (which they then replaced).

Unfortunately, the size of the birthstone that we selected is too small to be seen or reflected, even with light behind (that it would not have when worn). This is certainly not the way that the pendant was promoted in the image on the website where a yellow stone is used. The dimensions of the coin and stone (although not the flower) are given but the marketing/presentation of the stone is misleading, particularly for an item that is priced at over R1,000.

silvery.co.za product teen-necklace-engraved-name-flower-birthstone-necklace

I contacted Silvery to engage them on this, excerpt from their response (sent by Jenine) below, this does clearly not address the issue of the misleading image used:

'Birthstones are natural materials, and their color is influenced by trace elements (for example, chromium in emeralds or iron in sapphires). As a result, when stones are cut into different sizes even from the same batch, slight variations in shade are to be expected. In addition, a birthstone size affects how light interacts with the stone. Larger stones allow light to travel through more material, increasing absorption of certain wavelengths and creating a deeper, richer appearance. Smaller stones have less depth, allowing light to pass through more easily, which can make their color appear lighter or less intense. This difference in how light is absorbed and reflected, along with natural variation, explains why the color may look slightly different depending on the size of the stone.'

Whilst the reviews logged on this site are mostly positive, Silvery has a trust index of 3.6 on Hello Peter with TWO other complaints (in June 2025 and august 2020) that note the same misrepresentation of the birthstone in their promotional image.

hellopeter.com silvery

I have gone back to Silvery to note these complaints and will address my own to the Advertising Regulatory Board, in addition, if they do not more adequately address the issue of false advertising on this item.

I'm all for supporting independent and small businesses but not if this is the outcome.

9 września 2025
Opinia niezależna
Oceniono na 5 z 5

Blown away by your service

Delivery was spot on time as per your manufacturing timeline. The daily progress notifications were next level. The necklace is so beautiful and the message and packaging so beautifully done. Thank you

18 sierpnia 2025
Oceniono na 5 z 5

So happy with my purchase

I am very happy with the matching wedding bands I ordered for my husband and I. During the whole manufacture process, I was kept up to date. Brilliant product, brilliant service.

7 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Silvery rings

The craftsmanship and style of the rings I ordered is incredible and so is the service I received. I have however only had my rings for about a week and the gold plating is already wearing off on both of the rings which is a bit disappointing

21 lipca 2025
Oceniono na 5 z 5

Beautiful quality

Beautiful quality, incredible and consistent customer service, with speedy delivery, and the wrapping is the cherry on top. Thank you so much!

20 lipca 2025
Oceniono na 5 z 5

I was so confused on what to get my…

I was so confused on what to get my husband for our anniversary until I came across Silvery! Amazing amazing amazing !!! Good quality and great service! My husband loved his bracelet and it was so special because it was personalised and engraved perfectly! Very impressed and happy with my order! 😁

20 lipca 2025
Oceniono na 5 z 5

The whole experience was seamless and…

The whole experience was seamless and extremely professional and I was absolutely delighted to see that the necklace that I had ordered as a gift for a friend exceeded my expectations and was actually nicer than the picture on the website.

18 czerwca 2025
Oceniono na 5 z 5

Silvery Jewellery were efficient and…

Silvery Jewellery were efficient and professional with their work. They communicate with clients every step of the process and ensure that from the time of order to the time of delivery, everything is clear and transparent. The jewellery was beautiful and crafted so well. I am beyond happy with the quality of work.

17 czerwca 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej