have had two previous pairs of loafer shoes from this company,good quality leather shoes at a very reasonable price this time purchased suede slippers and am very pleased, next day delivery and re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I will give a star three rating, and that is because of the timely delivery of the item I have ordered as well as the design and style of the booth I have ordered. However, I am disappointed by the qu... Zobacz więcej
The shoes I ordered for a gift arrived in perfect condition , well packaged too . I always tend to choose Silver Street shoes when choosing shoes for my partner as they are well made and are of hig... Zobacz więcej
Reakcja na opinię
Really great leather toilet case, arrived on time. Very impressed with the quality of leather and finish of the case. Slightly disappointed at the extreme darkness of the contrasting band - not qui... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
A splendid collection of leather shoes, boots, wallets, wash bags and bags blending tradition and modernity. Designed in Leicester, Britain's footwear manufacturing hub.
Dane kontaktowe
Himalayan House, 430 Thurmaston Boulevard, LE4 9LE, Leicester, Zjednoczone Królestwo
- 0116 275 6555
- Info@silverstreetlondon.co.uk
- silverstreetlondon.co.uk
4,2
Dobra
202 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 40% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick delivery
Very quick delivery, excellent presentation in packaging. Quality boots. All showed care and pride in what they do.
5 października 2023
Excellent customer service
The loafers ran slightly small but the Customer Service at Silver Street were very prompt in arranging an exchange.
25 września 2023
Order not received...
Made an order and was showing it delivered. Never received it. Made several calls and sent numerous emails. No response. Avoid at all costs...
17 lipca 2023
Odpowiedź od Silverstreetlondon
Dear Customer,
We have been informed by our Warehouse that the order had been dispatched from us and it seems there is a delay from Royal Mail regarding the same.
IGNORED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
bought some boots they sole wore out completely inside 12 months, Silver street phone number 0116 2756655 is fictitious, it never gets answered, filled in the contact for, 4 times no answer what so ever, very rude avoid , there is no customer service what so ever avoid
5 lipca 2023
Opinia niezależna
Excellent allround service
I Emailed Silverstreetlondon regarding a delivery enquiry, I received a prompt phone call resolving my query and received my order the next day. Excellent service and good quality well priced shoes. Would definitely recommend to friends and family.
28 czerwca 2023
Professional service & great quality
Customer service was friendly & understanding: regarding enquiry of order status. Shoes are perfect in every way, good leather that will last, simplistic detail make it a must have. Will definitely purchase again in the future.
1 czerwca 2023
I purchased a rucksack with next day…
I purchased a rucksack with next day delivery at 12:10pm on a Thursday (I needed it for Friday) and it claims on the website to dispatch if ordered before 4pm. They put my delivery on a 48hour instead of next even though I payed extra for next day. Then when I try to contact to return it I had no response at al. Worst part is the quality of the bag isn’t even with the money. Shocking service, I’d avoid if you can!
18 maja 2023
Opinia niezależna
Odpowiedź od Silverstreetlondon
Hi Ash,
While we apologise for the inconvenience caused, we will surely escalate the delivery service with our dispatch team. Please note that due to the product been bought from a third party retailer and not directly from us we would not be able to assist with returns/exchange as per our policy.
Items were never delivered or refunded
Items were not delivered by Royal Mail and the photo evidence of delivery has a different persons name and address.
Despite reporting this to Silver Street over email twice (as there is no contact phone number) they have failed to even acknowledge my email.
15 kwietnia 2023
Odpowiedź od Silverstreetlondon
Hello Rob,
While we do apologise for the above mishap by Royal Mail, we would like to confirm that not only did we acknowledge your email but also raised the same with Royal Mail and have dispatched a replacement via another Courier service (DPD)
Cancelled without telling me
Confirmed the order then sent me a Parcel Force confirmation number. 24 hours later sent my money back to Pay Pal with out any email explaining it was cancelled.
Poor customer service, wont bother with them again.
2 lutego 2023
Odpowiedź od Silverstreetlondon
Hi Richard, we were going through a technical issue due to which our stock was not updated properly nor we could reply to any emails. We do apologise for any inconvenience caused
Nothing but send the survey after I…
Nothing but send the survey after I have received the goods!! How can I usefully comment otherwise?!
3 lutego 2023
Great price on the item I bought
Great price on the item I bought. Communications and delivery were excellent, couldn’t fault anything. Great service.
12 grudnia 2022
Ordered my Chelsea boots on Saturday…
Ordered my Chelsea boots on Saturday afternoon and they arrived the next afternoon. Can't believe the quality of the boots absolutely top notch.
18 grudnia 2022
Opinia niezależna
Informed on the progress of my order
Great quality product,kept informed of despatch and delivery even whilst strike action and Christmas rush is a problem. Great price.
19 grudnia 2022
Well done Silverstreetlondon
Keeping up to date with what I ordered in delivery by e mails . Plus delivered on the date stated
5 grudnia 2022
Great Experience
Fantastic service and delivery incredibly prompt. Great slippers..thank you xxx
3 grudnia 2022
Good shoes and very prompt delivery.
22 lipca 2022
Just amazing
Just amazing! The service is very good and the choose are beautiful and strong.
9 lipca 2022
Delivery time is amazing
Delivery time is amazing, even on an international level. Product(s) arrive in great condition. However , my only complaint is the condition of box.
4 lipca 2022
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