Sihoooffice Recenzje 

I bought the Doro C300 and I loved everything with it. Working by the computer 8hours a day, and I can honestly say I have no issues sitting down the entire day.

The customer service has also been awesome! Answers rather fast and they are always willing to help more if needed.

never ship the chair, more than one month to make them give my money back.

THE ARE JUST SCAMMERS

Very kind customer support and the chairs are actually perfect. Have mine since 6 years and they’re like new.

The chair exceeded my expectations - value is amazing. It is very well built, materials are great quality and it is perfectly comfortable. The chair was packed very well and instructions were clear enough for me to assemble it on my own easily and quickly. I had to use Sihoo's customer support for some damage I did myself and they were amazing - quick and very willing to help me, despite it not being an issue on their side. Happy to have purchased the chair, as I had read some already positive reviews and am amazed at how much better value it is than much more expensive chairs I tried in my local shops. Definitely would recommend!

I'm happy with my purchase. I have a herniated disc, so I was looking for an ergonomic chair. And indeed, my back doesn't hurt even after sitting for a long time. It provides good lumbar support and has a wide range of adjustment options. I can definitely recommend it.

Items lost in delivery, very slow customer service who say they've raised the issue with the equally unhelpful DPD when they haven't and I'm out £700 on missing items.

Disappointing as I've used Sihoo before and like the products, but the customer service is absolutely non existent

Matériel de qualité et très bien emballé.
Notice de montage très claire.
J'ai beaucoup apprécié le suivi clientèle suite à un problème de livraison. Contrairement à beaucoup de société, on à l'impression avec Sihooffice que la satisfaction du client prime sur le reste.
Je recommanderai cette société les yeux fermés.

Super freundlicher Support, steht's bemüht, alle Anliegen zur Zufriedenheit zu erfüllen. Ich kann sowohl das Produkt als auch die Firma nur weiterempfehlen.

My order #SIHOOSA3471 has been stuck on "awaiting fulfillment" about 10 days.
Review:
If you are planning to buy from SIHOO Saudi, think twice. My experience has been an absolute chain of negligence, false promises, and poor management:
1. Delayed Start: I placed my order on June 22, expecting professional handling.
2. The "Short Address" Excuse: They blamed a delay initially on a minor address issue, remaining completely silent without notifying me proactively.
3. The "Buyout" Tactic: Instead of solving the shipping delay, they tried to "silence" me with a 200 SAR partial refund without fixing the core issue.
4. Broken Guarantees: They explicitly promised in writing that my chair would be handed over to the courier on Monday, yet nothing happened.
5. Absurd Logistical Contradictions: When pressed, they claimed the delay was due to the "Strait of Hormuz blockade" holding up their shipment... while simultaneously claiming the goods were stuck at Jeddah Port! A geographical and logical contradiction.
6. Selling Out-of-Stock Items: Above all, it turned out they were marketing and selling a product online that was fundamentally out of stock from day one.
Update: After pressing them for a clear resolution, their customer service continued to resort to absurd and contradictory excuses, proving that they have zero transparency.
A company with heavy YouTube ads should at least invest in basic inventory transparency and customer respect. Extremely disappointing and totally unprofessional!
UPDATE - August 7, 2026]
Following up on my initial experience, the chair (Sihoo Doro C300 Pro V2) has finally arrived and been assembled. To provide a comprehensive, fair, and fully objective review, here is the complete picture after testing:
Customer Service & Transparency Issues (The Bad):
Severe and unjustified delays with zero transparency regarding the shipment status.
Unprofessional communication and lack of clear updates raised serious red flags and caused unnecessary frustration until intense pressure was applied to force dispatch.
Product Flaws & Disadvantages:
Armrests (The Worst Flaw): Extremely loose and unstable. They shift side-to-side with the slightest pressure and fail to lock into a fixed position, completely ruining the working/typing experience.
Lumbar Support: Despite heavy marketing hype, the lower back support feels overly aggressive and rigid, lacking the subtle comfort and flexibility expected.
Mobility on Carpet: Weighing around 34 kg, the chair is very heavy, and the stock wheels struggle to move smoothly on carpets without extra effort.
Product Merits & Advantages (The Good):
Comfort & Materials: Once assembled, the mesh seat is soft, highly breathable, and comfortable.
Recline Mechanism: The auto-weight-sensing recline is smooth and gives a pleasant "floating" sensation without any feeling of tipping backward.
Dynamic Backrest & Extras: The backrest adapts nicely to body movement, and the headrest/footrest add a good layer of relaxation.
Verdict: As a physical product, the chair has great underlying quality and comfort. However, the purchasing experience, poor transparency, and critical design flaws (especially the armrests and lumbar pressure) require serious rethinking from the company.

I bought B100 Pro model last month in official Sihoo website. I receive it pretty quickly by postal colis, and i assembled it by myself with good video instructions in english.
It missed some pieces, so customer service bring me it by complementary postal sending (they repay customs duties), and i contact them to get complementary instructions : i get a new video in few hours who perfectly help me !
In resume, i totally recommend to test their products because it's certainly the best quality/price ratio in actual office chair market.

Overall, I’m satisfied with this chair. It’s comfortable for daily work and provides good support during long hours at my desk. The cushioning and ergonomics make it easy to sit in for extended periods.

The main downside is durability. While the chair feels great initially, some parts may wear out or develop issues sooner than I expected. I hope the company continues to improve the long-term build quality.

That said, the customer service deserves recognition. When I had a problem, the support team responded promptly, handled my warranty claim professionally, and made the process straightforward. Their willingness to stand behind the product left a positive impression.

Overall, I’d recommend this chair if comfort is your top priority, and it’s reassuring to know the company provides responsive customer support if issues arise.

My Sihoo chair developed a cracked backrest just over two years after purchase, while still under warranty. Although the initial solution involved waiting for replacement parts, the support team listened to my concerns, responded promptly to every email, and ultimately arranged a brand-new replacement chair at no extra cost. Throughout the process they were polite, professional, and genuinely committed to finding a fair resolution. It's rare to come across customer service this responsive and willing to make things right. Big thanks!

De superbes chaises de qualités et très confortables.
Un service client réactif et à l'écoute.
Je ne peux que conseiller !
Damien

I bought the SIHOO Doro C300 and I’m so amazed. Honestly, this chair stays comfortable even after hours in it. The mesh is breathable so I never get too warm, and the dynamic lumbar support really does move with me — my back feels great by the end of the day. The headrest and 4D armrests let me get everything just right, and it all feels solid and built to last. Putting it together was a breeze. A superb ergonomic chair for the office or working from home — 100% worth it.

Great product. Amazing adjustability on all ends and very comfortable to sit on for hours at a time. I’ve actually had my whole family try it out, all varying sizes shorter than me (6’2) and the chair adapted to each one perfectly. Would recommend

I’ve been using my SIHOO chair for a long time, and I can honestly say it’s one of the best office chairs I’ve ever owned. It’s incredibly comfortable, even during long working days, with excellent back support and a wide range of adjustments. The build quality, design, and ergonomics are outstanding.

If you’re looking for a high-quality ergonomic office chair, SIHOO is definitely worth considering. I highly recommend it! ⭐⭐⭐⭐⭐

J'ai acheté il y a 4 ans un fauteuil chez Sihoo, qui fonctionne toujours très bien. J'ai dernièrement contacté le service client pour le changement d'une pièce que j'ai abimé. J'ai été surpris de la rapidité de prise en compte de ma demande. Bravo au support !!

I purchased the C300 Pro V2 chair and i have to say i am thoroughly impressed, this chair has amazing lumbar which is something i was desperatley needing, it also has greatly improved my sitting posture without causing pain like other chairs have done in the past. I do feel like the foot rest is a must for the chair to elevate your legs for maximum comfortability. Sihoo has done an amazing job developing and building this chair. Highly recommend

Sihoo is an amazing company with great customer service. I had reached out to them to ask them to intercept an order because I wanted some modifications. Even though the order had already shipped, they were kind enough to send me my modification request replacement parts for free. I really love this this level of genuine Customer Care.

Order process and delivery was smooth and fast, absolutely no complaints what so ever. The chair however is less to be desired... I play guitar, write and record music, decided I would upgrade from my £60 Wayfair special with fold up arm rests I've had for the past 6 years. Heard good things about Sihoo so took the plunge... The chair I ordered was the B100 pro, and as a 6 foot 75kg lean spring bean, I can confirm this chair is absolutely not ergonomic in the slightest and is probably one of the most uncomfortable office chairs I have ever sat on! The seat and back of the chair are both far too narrow, so much so that when the arm rests are folded up they both dig into my triceps making it very uncomfortable. Only giving two stars because the service thus far has been great, however the product is seriously disappointing and for £200 is absolutely absurd. Anyone over 5'6 need not apply on this one, and if you have shoulders I would think twice!