The Sightseeing Pass Recenzje 

Bought 5 days pass, since one of the museum that the company keeps emailing as advertisement is 9/11 museum. Got there & have to pay again since 9/11 museums system can’t accept pass. Emailed the company for possible refund and no reply. Asked about it & ride transport back to airport over the phone and was hanged up on by the customer service. Avoid buying this pass.

We just got back from New York. We were there for 3 days and chose the flex pass for 10 attractions based on the price available at the time. It would have been a great deal had 3 of the attractions been able to accept the passes on the days we were there. We ended up having to pay an extra $57 per person because the system was not working that day at those attractions. I feel the passes should still have been honored since they were on the list of attractions for the pass. It’s a little misleading. My advice would be to count in a few “not working” when adding up all the attractions you want to visit. Could have save me $50 a pass as I would have purchased the 7 attraction pass instead had I known.

Pass fasullo!
Diffidate altamente da quello che scrivono.
Su 5 attrazioni, sono entrato senza problemi solo sul bus ed al museo di scienze naturali.
Per il resto sono stato costretto a ripagare gli accessi al madame toussout, empire e visita alla statua della libertà.
Avevo già pagato 500€ per due pass adulti e due pass bambini.
Servizio inesistente, non esiste un ufficio di riferimento. IL CAOS PIÙ TOTALE.
10 anni prima avevo acquistato il new York pass, e non ho mai avuto problemi.
A mai più
LADRI

Chiesto la cancellazione ( avevo pass assicurati per cancellazione ) ma in 2 mesi non ho mai avuto il rimborso. Continuano a dire che ci vuole pazienza ma non indicano quando e se avverrà il rimborso.

We loved everything about the pass, easy access to everything we wanted to do and no extra charge at sunset for Edge, however the systems weren’t working at 9/11 museum and we had to pay to gain entry, this was followed by bike hire at Central Park, no longer accepting the pass.
We received an e-mail after the event advising the museum was unavailable at this time, not removed, just unavailable - surely this should be compensated for - nope ‘we don’t do partial refunds’ but they do offer a partial service as not all advertised attractions are available and those that are offered at the time you purchase your pass can be removed at any time.
A real shame this bitter taste has been left as everything up until this point was working so well!

Avoid!
My girlfriend and I bought 5 day passes for our trip after seeing all the attractions listed on the website and agreeing it was the most cost effective and viable way of seeing New York.
A few days before arrival we tried to book the advertised airport shuttle to be advised by the shuttle company that it wasn't included in our pass even though it is advertised. The day before we left we received an email saying we could not use the pass at the 9/11 museum, another which is advertised on their website and app.
At the one world observatory, madam tussauds, rockafeller, central park bike rental, and the escape room we encountered issues with the tickets and delays to entry, however these sites allowed us in after showing them our passes and inbound flight (day of arrival and therefore activation date).
At Bowlery and 9/11 we were refused access if we didn't pay, so along with the airport transport we spent an additional $150 on top of the pass price to access sites which were advertised as included.
Several emails to the company were ignored whilst we were in the city, and conveniently after the pass has expired they've finally responded and said they won't do anything.
I strongly recommend having a search around and you'll find endless stories similar to ours, I just wish we had done so prior to purchase!

HORRIBLE ! N’achetez surtout pas !! Fuyez car c’est une galère sans fin.
Nous achetons un ticket, il nous fait payer 120€ de plus ! J’ai du faire une scandale pour récupérer mon argent. Après ça il nous emmène au mauvais pier. Puis enfin j’arrive au bon pier ils disent ne pas reconnaître notre pass et disent de revenir à l’autre pier. ARNAQUE SANS FIN. J’ai perdu toute une matinée. 2h au moins a rôder dans New York ! A faire 4 allez retour. SIL VOUS PLAIT n’achetez pas passez votre chemin !!

Horrible, pris sur 3 jours pour la Nouvelles-Orléans, information pas à jour sur les horaires d'ouverture, sur leur site et appli il est dit qu'un tour d'une attraction est en français, et bien non il fallait appeler pour réserver le tour en français, ce qui n'est pas bon pour celles qui m'accompagnaient, j'ai dû faire la traduction.
Ensuite on appelle pour réserver une attraction, le gars me donne le numéro que je le fasse moi, j'appelle, les personnes m'expliquent que c'est auprès d'eux que je dois réserver et eux les appelle ensuite. Je rappelle le service client qui me dit réserver, le lendemain devinez quoi ? Pas de réservation, impossible pour nous de faire le tour.
Je rappelle le service client, bien qu'énervé je reste courtoise, je me fais raccrocher à la figure avant d'avoir enfin une personne aimable et bienveillante qui fait remonter les informations et m'explique quand appeler pour avoir un manager.
Le lendemain cette manager me propose un remboursement de 79$, puis de 60$ après concertation avec ses collègues, ce que nous acceptons, et elle fini par nous rembourser 50$ chacune, en faisant 2 virements à ma mère et pas un à moi. Bref, je me suis arrangée avec ma mère.
Je ne recommande pas du tout, je me suis faite rembourser les pass pour Miami et je compte passer avec Gocity que j'avais eu pour Los Angeles. Ils sont moins cher malgré les "promos" du sightseeing qui sont annoncées jusqu'à une date alors que rebelotte le mois d'après. Ils prennent bien les gens pour des imbéciles je trouve, et encore je me suis battue pour avoir une compensation !
Franchement, à fuir !

Schlechter Service. Erhalte auf Emails keine Antwort. Auf einmal ist eine bei Kauf inkludierte Leistung nicht mehr inkludiert. Daher wollen wir unser Geld zurück. Niemand hält es für nötig sich darum zu kümmern.
Kann keine Empfehlung abgeben

Terrible service! Rip off! Conflicting info on their site. You have to dig because if they’ve made changes, they may not be reflected on entire site. For example the bus tours shows the hop on hop off has been disabled but FAQs show it available. The address for the bike rental is incorrect. We walked a long way to the wrong location because the info was wrong. They also had an issue with their system and 911 Memorial the pass did not work. We had to pay out of pocket to get inside. They do not care if they are able to honor what their pass promises. They’ll collect your money and give no refund, even if the issue is on their end. If the pass worked as advertised, it would be a great value. Be prepared to spend out of pocket when the pass doesn’t work.

Franchement passez votre chemin si vous devez acheter un pass, il y en a des meilleures ou payez directement sur place vos billets.
Je m'explique : il y a huit ans je suis allée à New-York et j'avais pris un City Pass. Je n'avais eu aucun soucis mais je trouvais que le fait de ne pas pouvoir choisir ses attractions était contraignant. Et du coup revenant à New-York 8 ans après, il y avait des attractions que j'avais envie de faire et d'autres non. J'ai lu des blogs et j'ai découvert le Sightseeing Pass. C'était certe plus cher mais un large choix d'attractions. J'ai pris le Pass flex 5 attractions.
Au moment d'acheter déjà j'ai trouvé bizarre. J'ai reçu mon pass et celui de quelqu'un d'autre.
Une fois sur place...quelle surprise..
Ellis Island que je pouvais faire au moment où j'ai acheté le Pass n'était plus possible. Première déception. Ensuite on a voulu remplacer cette attraction par un tour en vélo dans central Park, sauf que l'adresse indiquée sur le pass ne fonctionnait pas...on est retourné le lendemain et le pass ne fonctionnait pas. La dame nous a conseillé d appeler le site car elle avait eu le même problème avec une cliente la veille.... Bien-sûr impossible de joindre le site qui ne répond ni au tel, ni aux mails
Et dernier jour, il me restait une attraction à faire. Nous nous rendons au Mémorial et le Sightseeing ne fonctionnait pas exceptionnellement. Aucune possibilité de rentrer. La seule proposition qui nous était faite était de payer l'entrée 22 Dollars au lieux de 29 Dollar initialement...
Résultat j'ai payé un pass super cher, je n'ai pas pu faire toutes les attractions que je voulais et nous avons perdu une attraction...
Franchement prenez un autre pass...

Bought L.A sightseeing pass for May 2020, but I live in Australia, and the borders closed a few weeks before departure. I haven't had the same life circumstances that allowed me to travel. Now I will go in May 2023. Sightseeing pass still refuse to give a refund, and said they can't extend my pass any longer, it's expired, so I can't even use it for the trip. All the good experiences from the pass seem to have closed though, so it'd be quite useless.

2 pass de 6 jours achetés pour notre séjour à NYC (26 décembre au 2 janvier 2023). Au 1er jour d'utilisation, il a été refusé pour cause de Pass soit disant périmé!!!
J'avais réservé à l'avance (comme conseillé sur le site) les entrées au MOMA et à l'empire state building aux bonnes dates (je dispose de tous les justificatifs! pas d'erreur de saisie de date!!!). On a appelé le SAV ils n'ont rien voulut entendre...nos 2 pass n'ont pas été débloqués. j'ai claqué 598$ pour RIEN!!! DU VOL!!!

O ingresso não inclui acesso à balsa para Liberty Island e Ellis Island. Apresentamos o pass para entrada na balsa e foi-nos negada, dizendo que o passe não valia para a atração (nem para acesso à balsa). Resumindo, gastamos 75 dólares, além do que havíamos pago no passe. O que seria a nossa economia, virou uma despesa a mais!

Very disappointed. Bought the 3 day pass for 2 people. The majority of attractions were closed and verified on first tour bus. The tours are long and realistically you will get 2 attractions in a day and 1 at night if using jazzy pass and no vehicle. However that is if your ambitious, fast, a seasoned tourist and don't want to enjoy a leisure breakfast or lunch. Enjoy the food, culture, music and history of New Orleans but just buy individual attractions once you get there.

BEWARE! Gray Line bus acquired by competitor Big Bus Tour. They don’t honor the hop-on-hop off for the duration of the pass as promised so you’ll have no transportation to sites.They get you because they allow ONLY one day on the “competitors” bus. After that, you’ll have to walk or find others means of transportation. There are absolutely no reps or offices to walk in as stated. The website stated the bus line is under review initially Summer 2022 then changed to March 2023 which is false advertising. I called Gray Line and Glen confirmed Big Bus runs their tours under the acquisition. A federal worker at the Statue of Liberty advised us of the scam. Stated the original female owner of the original company sold, waited out her no compete contract, and started “Sightseeing Pass” without the support of a bus line to carry out the daily tours for the duration of the pass. WE WERE ADVISED NEVER TO BUY ANYTHING FOR NYC OFF A WEBSITE. ONLY PURCHASE IN PERSON, AT THE SITE (TIMES SQUARE FOR THESE TYPES OF PASSES). This includes Statue of Liberty and other venues. Only purchase from the official ticket counters if not included in your passes,. The rangers informed us that there are people selling tickets right in front of the sites that are fake. The city and police will do nothing and the workers are very disgusted being on the receiving end of visitors complaints.

Wat er mis gaat. Wel willen verkopen. Heb hier voor tienduizenden euro's besteld en na de eerste klacht.
0,0 service. Ga hier niet bestellen.

Bought two 3 Day NYC Sightseeing Passes to use 11/26-11/28, downloaded app on my phone & I reviewed the included attractions to see which needed reservations. Called Go Airlink One-way Share-ride 212/812-9000 to make a reservation for transfer to Newark Airport on 11/28. Told by Tina, that it's not included. I said the App
SPECIFICALLY says it IS included. She said it only included w/the Flex Pass. I said I was looking right
at the attraction info on the App & it says SPECIFICALLY "Free entry with the Sightseeing Pass" & "The Sightseeing
Pass grants you a transfer between JFK, Newark or LaGuardia and Manhattan Hotels". It doesn't say
ANYTHING about ONLY being included w/a Flex Pass. She said nothing she could do & that their website says it's only included w/the Flex Pass. I said I wasn't on the website, I was on the (recommended) phone App & besides who
would ever think they'd have to compare the info on the App to the info on the website, why isn't it
the same? She said she can't help me & 'that's just the way it is" I asked for a Manager, told none
available & to email. I said I will hold until a Manager is available. Transferred to Ray-Ann who told
me there was nothing she can do except cancel my purchase & have me repurchase the Flex Pass (higher
cost!) I said that isn't acceptable, was bait and switch & false advertising! She hung up on me! I then called The Sightseeing Pass company directly at 844-400-7277, spoke
with Ish,& the MGR Paul. ("Paul" sounded just like Ish who was a female) He refused to do anything except upsell me a different pass. I was also
told that even if they did allow it & I made the reservation (for Monday) it would activate the 3
day pass as of today& would expire b4 I could use it anyway. I said why doesn't other attraction
reservations cause "activation" then? Was told, that's the way it is, they can't help me.

This pass was excellent for us .four of us had the 2 day pass and used it on statue of liberty and Ellis Island tour,intrepid, one world observatory, empire state building big bus and top of the rock no problem whatsoever they just scanned our QR code on the sightseeing pass

L’application nous offre un transfert gratuit entre JFK et Manhattan, c’est un mensonge ! À la réservation du transfert chez go Airlink on nous dit que cela ne fonctionne qu’avec le pass flex, ce n’était noté nul part!!!
Après avoir appelé Sighseeing pass ils nous confirment que cela ne marche pas!