The Sightseeing Pass Recenzje 

Wij zijn 900 euro kwijt. Op mails werd net na Corona nog goed gereageerd maar sinds september vorig jaar wordt nergens meer op gereageerd. Welk e-mailadres je ook gebruikt. Onze (waarvan we dachten) goede reisverzekering zegt ook jammer maar dit is COVID gerelateerd dus dat valt niet onder je verzekering. Kortom, nooit meer Seightseeing Pass voor ons en de ABNAMRO raakt ook een verzekeringsklant kwijt.

Dacht dat deze passen een aanwinst zouden zijn, maar het tegendeel is waar.
Had ze voor de corona tijd gekocht, en door corona weer laten verlengen.
Via de mail en telefonisch heb ik bevestigd gekregen dat ze geldig waren tot en met 31 mei 2022.
Vol goede hoop naar New York en toen ik mijn eerste attractie wilde doen, je raad het al, error pas verlopen.
Kom niks met de passen doen, moest dus alles los betalen.
Toen ik om opheldering vroeg zeiden ze helaas je hebt geen verzekering extra afgesloten, dus kwam niet in aanmerking voor een refund, moet ik een verzekering afsluiten dan om een pas te laten werken? Is toch hun fout?

Meerdere keren gemaild, maar krijg steeds hetzelfde andwoord, helaas pindakaas dus, ben wel 450 euro armer voor niks

Niet in zee gaan met deze passen is mijn advies

Mvg tom

There was a problem with the pass that did not work at Empire state building. Cost me extra 1 hour to solve staying on the phone with the office

Some other attractions are no longer valid (eg Hush Tours Hip Hop) despite mentioned on the website- clearly misleading!

Kind request for refund handled obnoxiously and unfriendly rejected.

Disappointing service

I was worried about this after all the reviews but it worked for us.
We got the 4 attraction flex pass and used it successfully at The Edge, Empire State, MoMA and 9/11 museum. Only frustration and why I'm not giving 5 stars is that the flex pass isn't valid for statue of liberty ferry. It is noted in small print but not made explicit.

Overall I'd say you need to read carefully for each attraction as to whether it works for the pass option you're picking. And check the costs as its only really worthwhile if you're doing multiple places over $30 each. Realistically you'd be pushed to do more than 2 places in a day.

BUY A DIFFERENT PASS!!! Deceptive advertising! HORRIBLE customer service!
We researched and researched passes and settled on this one because of the daily hop on hop off busses and the airport shuttle that they advertised! We purchased the passes January 31 for travel in May. Website stated that the Greyline busses would be reviewed in the spring so we thought we would be safe, after all, why would a company KNOWINGLY keep something advertised on their site that hasn’t been in operation (according to NYC bus company) in 2 years with no indication that they will be resuming in the future. Oh… and this free airport shuttle? The ONLY pass that offered it? Non-existent!! I couldn’t believe it… I was so angry! This totally ruined the trip for me… now we were paying for busses, $85 for a Friday shuttle back to the airport. Don’t expect a full day Central bike rental either…. They only keep so many bikes aside for NYSS passes. Doesn’t matter that other bikes were available, they won’t give them to you until after 3:30 and they close at 6:30…. So 3 hours after walking all the way back thru Central Park and blocks away. Definitely spoiled our Central Park plans. People at the bike rental company were extremely rude and unbending. They mentioned that they get many complaints from pass holders. They were super nice afterwards when they were looking for tips though…. Do yourselves a favour and spend your money elsewhere. They don’t return emails, say there are no supervisors to speak to when you call (on 4 different days). No refund policy… doesn’t matter whether they supply what they advertise or not. Terrible surprises in an already super expensive city! Will be reporting this business

ESTAFA!!!!
Es una empresa que cuando compras te da error la tarjeta y así utilizan la misma para duplicar el pago. Cuando intentas ponerte en contacto con ellos es imposible, no responden los email y por teléfono tampoco atiende. NO COMPREN!!!!

Der Pass hat an jeder Attraktion perfekt funktioniert. Alle relevanten Infos zu den einzelnen Attraktionen sind korrekt in der App aufgelistet. Wir konnten so zu 2. über 200€ sparen. Unsere Reisezeit war Ende April, wir waren immer recht früh bei den jeweiligen Attraktionen und mussten wirklich nie lange anstehen. Top Empfehlung.

Nach zwei Jahren wurde das Geld für die Sightseeing Pässe zurück erstattet, vermutlich wegen einer schlechten Bewertung von mir hier auf Trustpilot. Vorher hatte das Unternehmen sich tot gestellt.
Jetzt also Korrektur von einem auf drei Sterne.

Ojo cuidado con esta empresa, intentaran robarte dinero de la cuenta.
A nosotros nos han pasado varias veces el importe por la tarjeta, después no dan señales de vida
Con la tarjeta no hay problema en subir a las atracciones, pero ojo con ellos, intentaran robarte.

No contestan a los emails que se les envían. Compré el pase para 5 atracciones de Nueva York y estando allí una de ellas estaba cancelada, concretamente la visita al Radio City Music Hall. En la aplicación sigue apareciendo activa y, de hecho, detalla como proceder para acceder a la misma. Les he solicitado el reembolso de la parte proporcional a esa atracción y ni siquiera contestan a los emails.

Alguns dos fatores determinantes da compra do passe de 5 dias do Sighseeing, foi justamente a grande oferta de opções dos ônibus Hop On Hop Off (incluindo os Gray Lines) e a oferta de um transfer até o aeroporto JFK. Para a minha surpresa justamente esses itens não estavam disponíveis e ainda o transfer nem sequer havia menção no app ou no site no momento. Foi necessário eu ligar e descobrir que não havia esse serviço mais. Me senti enganado pela propaganda dos serviços do Sighseeing. Outro problema é a informação errônea sobre a visita à estátua da Liberdade. O Cruise está incluído sim. Quase comprei o cruise separadamente... enfim, têm muito que melhorar. principalmente com a clareza de endereços e benefícios.

Nashville passes are a SCAM!!!!! We spent over $1000 dollars and used insurance. Company was very misleading and did not go into details on our Flex Pass lists, and then we saw we could not even do the ones they said. DO NOT SIGN UP FOR THESE!

Worst pass I ever used. I paid for two days and went to use it didn't work anywhere I went. Called customer service no help at all told me it was work fine. Try email to tell them it was not work and no one emailed back. Don't buy

Pésimo servicio post venta, tratamos de comunicarnos por un paseo incluido en nuestro pass en NYC y que no pudimos realizar y hasta hoy seguimos sin respuesta.
Nos contestaron que se comunicaban en 48 horas con nosotros y hasta ahora que ya terminamos el viaje y a pesar de seguir enviando mails nunca nos respondieron.

I ordered 2 passes with 3 activities and 2 passes with 4 activities (the flex pass) for a trip to New York during Easter. The activities we chose to do were:

- One World Observatory
- Empire State Building
- Spyscape
- Intrepid
- Big Bus tour

The passes were really easy to use and most of the activities didn’t need a reservation.

For Empire State Buildig a reservation had to be made but it was free of charge and everything was done online, no separate queuing had to be made other than the regular lines. It was a very busy night so we didn’t have the best experience, but at another time it might be better.

We visited the One World Observatory at 10 o’clock in the morning and had to stay in line for a while to make a reservation. The first available ticket was at 12:30 so it gave us enough time to look around at ground zero, the financial district and battery park.

Spyscape was not busy the day we went there so no queuing was necessary.

Intrepid was really fun to visit but I recommend going there earlier in the day, not right before closing since the line to the submarine takes about 45 minutes even with the pass.

The Big Bus tour is a perfect activity for the whole day since you can hop on and off at the different stops. An employee scans the pass in the app before you enter the bus at Time’s Square and you get a printed ticket to use when hopping on and off the bus. The whole bus ride counts as ONE single activity.

We are very pleased with the sightseeing passes and the simplicity of them, the passes are added to Apple Wallet for easy access. There are no extra fees or taxes added after buying the pass unlike buying separate tickets for each activity.

We bought a 4 day sightseeing ticket for new york which meant we could use it unlimited times for 4 days. Only on the second day one of the 3 passes we bought ceased working and said it had expired!! We telephoned the office (at great expense) and was on telephone for nearly an hour. The lady on the other end was not helpful in the slightest. In fact she put the phone down on me. This meant we could not use it that afternoon/evening. The people In madame tusssuds said it always happens.
We had a tour booked the day after and lo and behold the same happened again. Again we were on telephone for 45 mins. Eventually after pleading to speak with a supervisor we got them to send us a replacement. But we had lost a whole day in total of our precious 4 day holiday. We are completely gutted as we have saved so hard for this break and was for my friends daughters 18th birthday. We have worked , as nurses all the way through pandemic and this is the thanks we get. Cheers sightseeing passes for ruining our well earned break
I have tried to contact them since coming home but have had no response.

I am an attraction operator in San Francisco. This site is a scam. They advertise our attraction but we have no relationship with this company and do not honor their pass. We have tried multiple times to get taken off their website. They are unresponsive. They list a physical address in San Francisco for their office... the address is a bike rental company that has never heard of them. Their phone number is a call center in the Phillipines and the operator had no idea how to help. DO NOT PURCHASE FROM THIS COMPANY. THEY ARE A SCAM. There are plenty of legitimate "pass" companies for San Francisco... BigBus, CityPass, GO City, etc. Or check individual attraction websites for combo tickets. San Francisco is a great city, come visit us! Safe travels everyone!

Please stay away from this fraudulent scam of a company. I purchased two New York passes through them for a trip I was planning to take. I added on their insurance at an extra cost and was ensured 'a no questions refund' if my plans changed. Unfortunately my plans did change and I needed to request the refund.

Initially I tried to call them but the number they provide does not exist. I also tried to contact them dozens of times via email and their 'contact us' form but to no avail. I ended up doing a chargeback through my bank as I had no other option, they have now contested this. Wish I had looked at other peoples experiences on here before purchasing!

Même mésaventure que Sandra ! Montant prélevé sur mon compte mais aucune notification par mail, je ne serai pas surpris que cette entreprise soit en banqueroute et qu'elle en profite pour nous pigeonner car aucune réponse aux nombreux mails que je leur ai adressés !

Voilà une semaine j’achète un pass en ligne, seulement au moment du paiement, je n’ai pas reçu de confirmation que mon paiement est passé. J’en ai déduit que mon paiement n’était pas passé. Le lendemain j’ai pu constaté que l’argent avait été débité de ma carte visa. Mais je n’ai reçu aucune confirmation de sightseeing et donc aucun moyen de réserver les attractions. J’ai déjà envoyé 3 mails et n’ai reçu qu’une réponse automatique me prévenant qu’il faut 24 à 48h pour qu’ils reviennent vers moi. Ça fait une semaine maintenant et toujours aucun retour! Quel recours ai je dans ce cas ?

Après plus d'une semaine d'attente j'ai fini par les contacter par téléphone via Skype. Et là, miracle, la dame a résolu mon problème rapidement. J'ai donc au final bien reçu mes tickets. Un conseil, appelez les.