Shopsta Recenzje 

361
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered some headphones for my wife's birthday. The delivery time indicated on the Shopsta website suggested they'd arrive with a couple of days to spare but a week after that date they're still... Zobacz więcej

Oceniono na 5 z 5

Hi We received a broken reading light ,and I contacted Shopsta who dealt with getting a replacement shade straight away,which we are waiting for. Cant praise customer support enough .They gave me c... Zobacz więcej

Oceniono na 5 z 5

Der angepriesene Kopfhörer OneOdio A10 ist echt Spitze! Im Vergleich zu zwei JBL Kopfhörern, die mir den Kopf schon nach 10 min schmerzhaft vollgewummert haben, erlebe ich hier auch über 2-3 Stunden... Zobacz więcej

Oceniono na 5 z 5

First time using the company and it's been a pleasure. Unfortunately I encountered a fault with the product I brought and it was dealt with in such a quick manner and a replacement has been sent. Coul... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep – systemy audio

Napisane przez firmę

At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

361 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(361)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 109

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Customer service is great

I’ve had issues with the product twice unfortunately, but Megan from the team has been awesome each time and has got me to a timely resolution. Frustrating the product has had issues but the customer service has been brilliant by Megan 🙂

30 października 2024
Opinia niezależna
Oceniono na 1 z 5

Your company took two payments from two…

Your company took two payments from two separate accounts when I required only one item. I had no follow up to my subsequent request from returning the item

19 sierpnia 2024
Logo Shopsta

Odpowiedź od Shopsta

Hi Ken,

I can see that you placed a duplicate order roughly 7 minutes following the 1st order. Please note that our system is powered by Shopify and incapable of processing duplicate payments.

We see you opened a return request for the 2nd order. We've reached out to you offering you a prepaid return label for this item as we don't want you to have to pay to return this duplicate order. Please respond to our email and we will send you the prepaid label and issue you with a speedy refund once it's posted back to us.

Kind Regards,
Shopsta Team

Oceniono na 5 z 5

Highly recommend Shopsta

I recently wrote a review on recent purchase, we're I said I was unhappy with price.
I am happy to say Shopsta.co.uk reach out and kindly offered me a price match to Amazon price.
Their representative was very polite and helpful and the difference has been credited to my account straight away.
I would just like to thanks them for reaching out and offering the price match.

I this day and age it's good to feel valued by companies. I would highly recommend buying product from this sight.

Thank you again
Mark (highly satisfied customer)

22 października 2024
Opinia niezależna
Oceniono na 5 z 5

Responsive and proactive customer service

Megan from shopsta arranged a prompt redelivery of the lamp that has arrived with the underlaid cracked and misaligned. Her response was timely and understanding. Thank you. Looking forward to the replacement.

7 października 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

After 14 months the headband on some headphones supplied by Shopsta broke. I wasn't optimistic about getting any response but the customer service was fantastic. Megan has been in touch with me several times and once I'd supplied a short video she was immediately in touch with the supplier to sort a replacement set. A great response and excellent service. Thanks

5 października 2024
Opinia niezależna
Oceniono na 1 z 5

It wasn’t clear that goods were coming…

It wasn’t clear that goods were coming from China. When placing the order I was quoted 2 days but it took 2 weeks to ship.

20 września 2024
Logo Shopsta

Odpowiedź od Shopsta

Hi Simon,

Thanks for your message and I've had a look into this for you.

I can see that your item was delivered on the 5th working day from the date of purchase. Apologies for the delay on delivery and we hope to see you shopping with us again soon.

Kind Regards,
Shopsta Team

Oceniono na 4 z 5

Cordless Modern Aura Table Lamp

We ordered a 2nd lamp but unfortunately it was damaged on arrival. Shopsta agreed to send a replacement with no quibble whatsover. Whilst we await the arrival of the replacement our only comment would be against the short battery life of the lamp before having to recharge it.

27 września 2024
Opinia niezależna
Oceniono na 5 z 5

Standing behind their products

One measure of a great company is how they deal with problems. One of the items I ordered was damaged in transit, and when I reported it to Shopsta, they requested a short video showing the damage. Fair enough, and after sending the video they immediately arranged for a replacement. The whole experience was excellent, and I would definitely buy frorm Shopsta again.

25 września 2024
Opinia niezależna
Oceniono na 1 z 5

the company can improve when people get…

the company can improve when people get there orders
has i have not got mine but if i order a item will i get it go to facebook and you are on there that,s were i find you and i been on today and you are there

24 września 2024
Opinia niezależna
Logo Shopsta

Odpowiedź od Shopsta

Hi Mark,

We have communicated with you via 7 separate email threads over the last few weeks to try to establish your order number and your order details. You have provided us information that you have ordered via Facebook. We do not sell via Facebook. You have provided us with a tracking number which doesn't follow any format of any courier that we use. As you have been unable to provide any information that matches our order system there is without a doubt, no chance that you have placed an order with us. We will be flagging this review to Trustpilot for deletion as you haven't placed an order with us. Please contact the company that you placed the order with and you can consider disputing any charges with your bank.

Update: Hi Mark, we do advertise on Facebook, but we don't directly sell through the platform. We only sell via our website. Please find your bank account statement to see what it says on there for your purchase. It will only say 'Shopsta' or 'PingPress Ltd' if you have purchased from us. This applies to PayPal too. We are certain that you didn't purchase from us as the tracking number doesn't match any of our couriers. Please consider deleting this review once you see that you didn't make a purchase with us. We have flagged it for review with Trustpilot but haven't yet received a response from them.

Oceniono na 5 z 5

All round excellent value

Exceptional value outperforming similar headphones double the price.
From payment through to delivery, the tracking of this order was available at every stage of the shipping. 5 ⭐️ all round .

2 września 2024
Opinia niezależna
Oceniono na 5 z 5

The order arrived with total tracking…

The order arrived with total tracking on times . Unfortunately the unit had an issue but this was expertly dealt with and a replacement sent out asap .
I honestly can not fault the customer service with the speed of replies to emails and the eagerness to sort any problems out .
I will happily and confidently use this site again .
Thank you

19 września 2024
Opinia niezależna
Oceniono na 5 z 5

The speaker I bought through Shopsta…

The speaker I bought through Shopsta was exactly what it said it was and brilliant sound and quality. Powerful small speaker for a reasonable price. Arrived maybe a couple days later than expected but that was trivial.

19 sierpnia 2024

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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