Shop Tiktok Recenzje 

Nie wieder im Tik Tok Shop kaufen ! Man hat keine Möglichkeit anzurufen und für defekte Produkte gibt es keine Lösungen ! Wenn der Verkäufer die Erstattung ablehnt dann kann man nichts tun ! Nie wieder !!!

Wish I read other reviews to remind me of their service. Absolute scammers and very strange they can operate when it clearly goes against consumer rights. Maybe more should question this, they go out their way to protect their sellers doing nothing for the people that buy because well they have people dumbed down and in a buying habit so they don’t care. Never again.

Don't bother contacting customer service when items are missing from your order. Just file a claim directly with your bank. I had over $80 in merchandise missing from my package and Tiktok Shop's response was "We have to side with the seller because it shows as delivered. Contact the carrier to see what happened with your package." Despite me showing PROOF that I only received not even half of my order. It's NOT a courier issue, it is the seller's fault for not packing properly and not double-checking what a customer ordered. Also, when you talk to a live agent, they take forever to give you a response and don't even try to comprehend your issue. I've had 3 agents in a row take forever to respond and the moment I go "Hello?" they immediately do so. Just playing in my face. If you're bidding on auctions, always ask the host to show your item with a sticker that has your full name on it, not your tiktok ID. I've had several instances where the Chinese vendors give me jewelry pieces I didn't bid on because they placed the wrong packing slip name label on the item. They're too busy trying to sell multiple items that they don't care to double check who's item it is.

TikTok pourquoi vous prenez par de ma demande seulement une étiquette de retour c est simple non

Truffatori. Ho ordinato due volte e tutte e due le volte il corriere dice che ho "rifiutato il pacco." Corriere mai passato. Contattandoli poi non ti fanno il rimborso perchè non autorizzato dal venditore

J'ai effectué une commande de climatiseur sur tiktok shop l'argent été débité de mon compte mais je n'ai jamais reçu la clim😏😏a fuire c'est des escrocs

Ich wurde gescammt, mein Paket wurde jemand anderem übergeben diese Person hat sogar unterschrieben, natürlich ohne Name.
Bekomme seit 2 Wochen meine Rückerstattung nicht!

A fuir vous ne recevez jamais vos achats ...

La pire société au monde ! Arnaque des clients en prenant l’argent mais protège les ve d’euros qui expédie pas les colis . 100% IA . Un site à fuir

I purchased 2 qty XBJ projectors as gifts from tiktok following seeing all the viral videos processing how good they are. They arrived both in good time and condition. I tried one out and discovered that it had a dead pixel and the image wasnt sharp and the sound was nothing short of shocking. Instigated the returns as per policy shipping labels printed and despatched with proof of postage complete with weights etc and photographic evidence of the posting. XBJ rejected my refund stating I had returned other products and that they were damaged. They proceeded to upload one photograph per a refund request showing pc monitors in damaged boxes considerably bigger and not from me......they also had a photo of the return label that belonged to a courier company(not a Royal Mail one as that is who I used). I refused this and contacted tiktok and they stated because they have uploaded a photo there is nothing they can do and sided with XBJ despite me having alot of proof. Tiktok would no longer speak to me about the matter and I conversed directly with XBJ and they came back to me and said that they made a mistake in their warehouse and that they had recieved the projectors and that they would sync and upload transactions from the warehouse and that my refund would follow very shortly. Its now July and I am still over £200 out of pocket. I have kept on ar them and they just make empty promises and have no interest in making good on anything. My CC company now have all the proof and evidence couple with copies of conversations and are now in process of do charge backs and flagging tiktok. There is no consumer protection here with tiktok they can take a picture of the item at your door and then walk away with it and your liable because of that single photo, the same for if you return something does not matter if you have all the evidence in the world they could say you sent back something stupid complete with a photo and they will side with the supplier.....even if you have tracking information, photos and weights of what was returned. Shocking customer service all aimed a defrauding you of your hard earned money. Excuse any bad spelling or bad grammar on my rant....

Honnêtement le service client et vraiment médiocre il te font attendre jusqu'à t'endormir et sa dure j'ai jamais été remboursé de certains articles avec défaut acheté sur le live tiktok plus jamais de la vie.

es werden teilweise dinge zur bestellung angeboten und auch nach langer zeit nicht geliefert. dank paypal kommt wenigstens das geld zurück

Absolutely appalling customer service and blatant gaslighting from actual management. My package was completely misdelivered by the courier. The delivery photo clearly shows a property with a white door and exposed brick, whereas my actual address has a sage green door and no brick whatsoever a fact a first line chat agent even explicitly admitted in writing. Despite this undeniable photographic proof, TikTok Shop’s higher-up dispute team and real human managers are actively reviewing the case and still rejecting my refund. The entire live chat process is a joke; agents take absolute ages to reply, send a generic holding message, and then immediately shut down the chat if you don't respond within seconds. It is embarrassing that real people in their escalation team are looking at visual proof of a misdelivery and treating a loyal customer like a liar. They completely deserve their one-star rating on here. I am now forced to escalate this directly to Trading Standards for a breach of the Consumer Rights Act and log a formal non-delivery dispute with Klarna. Avoid this platform at all costs.

Da 6 giorni sto provando ad aprire un'attività su questo schifo di sito. Hanno preteso la scansione del mio documento (CIE), codice fiscale ed estratto conto bancario. Da quel momento mi è stata respinta l'iscrizione, in quanto, a detta loro, uno dei miei documenti sarebbe falso. Non dicono quale, ma intanto vengo classificato come persona pericolosa e truffatore. Servizio clienti INESISTENTE. Parli esclusivamente con un bot che ripete sempre gli stessi messaggi, anche se non inerenti con quello che ti occorre. State alla larga da questo sito, sia per acquistare che per vendere.

Writing as a seller - their policies are crippling. Customers can request a refund for any reason and if you do not reply in the EXACT way they want you to within 48 hours, the cutstomer gets a refund, regardless of the situation. In my case, TikTok's system did not give me full item information so a customer's item was not personalised - Tiktok's system issue. Now I am out of pocket and the customer still has the item. Zero assistance or help from Tiktok (been on chat to them for an hour). DO NOT RECOMMEND SELLING ON THERE.

Don't refund even though you have proof of return. AVOID AT ALL COST

Ho acquistato su TikTok shop dei rossetti e un orologio . Ho ricevuto lunedì 29/06/2026 una mail da un certo corriere IMILLE che il mio ordine è in consegna. Ho aspettato tutto il giorno in casa aspettando la consegna. E non è avvenuta. Martedì 30/06/2026 ricevo un altro aviso che il mio ordine è in consegna . Mercoledì idem ricevo mail che ordine è in consegna ovviamente non è avvenuta. Idem giovedì ancora non e stato consegnato. È una presa in giro da questo corriere iMILLE. Una vergogna. Țiltok il corriere IMILLE più il venditore.

El dia 30 de junio fui estafada. Pagué por adelantado por un producto que nunca recibí. Por mas que he reclamado, insisten que el repartidor me lo ha entregado, y NO, el repartidor de ctt, se lo ha quedado,a mi casa no han venido, nadie me llamó ni a la puerta, ni al tfn, y por supuesto cuando un repartidor viene a entregar un paquete lo primero que hacen es pedirte el dni para verificar que lo estan entregando en el domicilio y persona correcta, hecho que nunca ocurrió. El repartidor es un ratero mentiroso y tik tok Shop se lava las manos no da solución y he sido estafada. TENGAN CUIDADO , no compren aquí y si el repartidor es de CTT, mas cuidado todavía PORQUE MIENTEN Y SE QUEDAN CON LOS PAQUETES.

Tick tok did not give me flash sale price. I was right there when the flash sale price came on.
Another time I was right there for the flash sale for 2 pk solar lights and the only send one and charged me the full price.
Disappointed customer.

I mean, just look at their score!
Dont make any purchases for more money than you're happy to lose. I bought a faulty air con and they have done everything to not sort it. Having to go to Paypal to sort it