We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Zobacz więcej
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Zobacz więcej
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Zobacz więcej
Informacje dotyczące firmy
O ResMed Shop
Napisane przez firmę
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Dane kontaktowe
9001 Spectrum Center Blvd, 92123, San Diego, Stany Zjednoczone
- (833) 968-2727
- shop.resmed.com/en-us
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
What’s the story with repairs
What’s the story with repairs. My AirMini has a problem and you guys referred me to the retailer. They said to take it up with you. I seem to be caught in the middle. Have loved the convenience and portability of the product but it has developed a weird whine after it has been operational for a period of time. Have checked all connections, filters, etc. Restarts quietly but then does its whining thing. Thank in advance for your help.

Odpowiedź od ResMed Shop
A much improved travel necessity
Arrived on time. Have already used the bag to take my AirMini to use on a trip by air. Much easier to deal with than an AirSense 10 which I have carried on TNTC trips in the previous 6 years!
Easy to order
Res Med made sure to get the correct information from my doctor, and the price was competitive
AirMini is terrific!! Your service has been impeccable
Your service has been impeccable, and I love my AirMini. I bought it on your website using your clear instructions and model prescription, and I was thrilled to receive it within the week. It is tiny and quiet, and according to my FitBit sleep report, does as good a job as my big, bedside CPAP. I did have difficulty with setting up the app, but after I mentioned that in a review, ResMed customer service took the initiative to call me and walk me through it (!), and now the app works like a charm. Because of poor reviews about noise, I had delayed buying this little machine, but I believe it is actually quieter than my bedside model. It’s possible that noise increases with air pressure (just speculating). At my low volume (7), it is very quiet. What a great machine!

Odpowiedź od ResMed Shop
All my questions were answered quickly…
All my questions were answered quickly by head-quarters staff; equipment arrived promptly. I slept well with it immediately.
Simple and easy ordering
Simple online ordering with an easy way to upload my prescription. Product came well packaged with reasonable prices. Thank you
Ordering was easy
Ordering was easy. Customer service was very prompt in replys. Looks like they are good products. I got the mini CPAP for traveling but haven't used it yet.
Great machine with immediate positive…
Great machine with immediate positive impact on my sleep quality.
I have two machines, one for home, one for travel. It is disappointing that the joint or combined monitoring cannot happen for the user. I hope this can be remedied.
Perfect for hospital stay
Love this tiny machine. I had to be hospitalized for surgery recently, so I packed my mini cpap and was so glad I did. It took up almost no space and worked perfectly.
WORTH EVERY PENNY!
Ordering Easy, need better invoice
Ordering was not hard , made downloading prescription easy.
Need to send an actual one page invoice along with the product so it's easier to turn into HRA account.
Everyone I spoke with was extremely…
Everyone I spoke with was extremely helpful, pleasant and professional! Very happy with my purchase!
ResMed device arrived as promised and…
ResMed device arrived as promised and it’s working perfectly.
To many issues with my VA prescription…
To many issues with my VA prescription that didnt need to happen.

Odpowiedź od ResMed Shop
Very pleased customer
I am extremely happy with the communication and service I received. I needed a portable cpap before a travel commitment and they did an amazing job of getting it out to me on time. And I love it!
Cordial knowledgeable representatives…
Cordial knowledgeable representatives who enjoyed serving the customer. Timely updates on the status of the order were also provided by email.
Grasp of my issues
Friendly, understood the issue I had, I liked that when there was a question he felt he could not adequately answer, he referred me to someone else. I like being able to speak with someone without going through a maze of “options”.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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