We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Zobacz więcej
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Zobacz więcej
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Zobacz więcej
Informacje dotyczące firmy
O ResMed Shop
Napisane przez firmę
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Dane kontaktowe
9001 Spectrum Center Blvd, 92123, San Diego, Stany Zjednoczone
- (833) 968-2727
- shop.resmed.com/en-us
3,3
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I called and made my order and it was immediately sent to me. I have ordered several times and have had great customer service and quick shipping. Thank you.
I called and made my order and it was immediately
30 kwietnia 2024
Being able to get the updated…
Being able to get the updated prescription and supplies was a smooth process. I’d definitely recommend res med moving forward..’
30 kwietnia 2024
Tube insulating cover
The cover did reduce the noise of the Air Mini slightly but not enough to allow me to be able to sleep well.
14 maja 2024
Odpowiedź od ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Very nice and knowledgeable member of…
Very nice and knowledgeable member of your team
29 kwietnia 2024
I was going on a European vacation and…
I was going on a European vacation and cringed at the thought of dragging along my CPAP. My doctor suggested a mini ResMed. Why didn't I hear about this sooner!?! The unit is the size of a popsicle, it is quiet, it all fits in a tote bag about 6 x 9, the headware is the same type as the big one but you cannot interchange. AND, the company had it in my hands in juat a couple of days. Love it!
29 kwietnia 2024
Ease of ordering and fast delivery
10 maja 2024
I received my machine fast once I got…
I received my machine fast once I got the RX to them.
Service can be improved by calling the doctor to get the RX.
10 maja 2024
Highly recommend the Mini for travel and going through Res Med directly
The Res Med team communicated throughout the process and worked quickly at gathering all paperwork/signatures to make this possible. Thank you for doing such a great on getting the new mini delivered so quickly after the documents were accepted.
8 maja 2024
Quick turnaround!
Turn around in receiving the product was quick and easy. I have a ResMed BiPAP machine that I use every night, and this was just what I was looking for when I travel.
24 kwietnia 2024
No compliance repoort onnthe air.mini
3 maja 2024
Odpowiedź od ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Very helpful and knowledgeable.
1 maja 2024
Overalls great delivery and product
Overalls great delivery and product. Came on time.
16 kwietnia 2024
Package was packed well
Package was packed well. Finding what I wanted on the site was easy to include setup items etc. Once opened it was also easy to set up.
29 kwietnia 2024
Archaic processes and long service times
Difficult to get to a human being; no response to messages; prescription requirements were a nightmare and handled badly (by FAX?! Really????) I thought I was saving time going directly to Resmed. What a joke. It took a day to place my order and get charged for it, and weeks to have my order fulfilled. After all that, the settings are wrong, so now I have to ship the unit back to get them fixed. What century are we in?
26 kwietnia 2024
Odpowiedź od ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had concerning the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow up and discuss further
If there's anything else we can do for you, please don't hesitate to reach out.
The service was not only efficient but…
The service was not only efficient but very pleasant and helped me through the process. I felt taken care of!
24 kwietnia 2024
love the mini… perfect for travel .
love the mini… perfect for travel .. works marvelously
9 kwietnia 2024
My doctor could fill up the form and I…
My doctor could fill up the form and I sent it directly, very effective
8 kwietnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.