Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... Zobacz więcej
Reakcja na opinię
First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... Zobacz więcej
Reakcja na opinię
Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. We’re committed to offering the very best experience for our fans across the world and welcome your feedback.
Dane kontaktowe
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , Zjednoczone Królestwo
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3,4
Średnia
261 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 62% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Margaret, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Rapide efficace conforme
23 lutego 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Charly, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Sabha, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Ordered Hat and shirt and got it very…
Ordered Hat and shirt and got it very fast, faster from them then if I ordered from my country
14 marca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Michael, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Paul, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Exceptional items of clothing
Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out for a ride. Unfortunately the weather has not been great recently so haven’t been able to get it to grow as much as I would have originally expected.
29 lutego 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Owen, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Fast and efficient delivery
Fast and efficient delivery. Simple to use site and well detailed
14 marca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Julian, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Excellent service.
Easy to find, easy to order and superb service throughout. Delivery was fast too. Well packaged.
9 marca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Angela, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Mayerlin, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Some items are over priced compared with competitors
I feel Mercedes could do more with their pricing structure as there are other companies selling the same items for less which you would have thought the parent company would ensure they had the best pricing and not just hike up the prices because they are Mercedes
1 marca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hello Matthew, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hello Kaamil, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product and we appreciate you bringing it to our attention. We have investigated the issue and emailed you with solutions, using the email address we had on file for you. We apologise again for the inconvenience and hope to hear from you soon.
Sincerely,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Stefano, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Absolutely fantastic delivery service…
Absolutely fantastic delivery service and always a return buyer my hats are a right collection to treasure alongside my coat and tops
28 lutego 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Rhonda, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Beverley, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great quality and fast shipping
Mercedes has always had the best merchandise and the quality is second to none
28 lutego 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Arya, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Iain, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hamiche, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
High quality
19 lutego 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Vitor, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Karel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Parfait
J’ai vite reçu mon colis après l’avoir commandé , état parfait , le pull me va bien , je suis satisfait de mon achat.
12 marca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Nass, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.