Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... Zobacz więcej
Reakcja na opinię
First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... Zobacz więcej
Reakcja na opinię
Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. We’re committed to offering the very best experience for our fans across the world and welcome your feedback.
Dane kontaktowe
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , Zjednoczone Królestwo
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3,4
Średnia
261 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 62% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Mohamed, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
FANTASTIC PRODUCT!
15 maja 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Oliver, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great product
Great product, fast delivery. Sizing matched closely to what was expected. 10/10
5 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi John, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great Stuff!!
Item showed up on time and was an incredible addition to my collection. Great quality and looks fantastic!!
13 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Kristopher, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Very smooth transaction
Very smooth transaction. Merch was just as described and quick delivery.
29 maja 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Indy, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Quick delivery and good quality on the…
Quick delivery and good quality on the team wear
13 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Herman, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
I paid extra for 24 hour deliver and…
I paid extra for 24 hour deliver and never got it on time. In the end I left the hotel I was staying at and never received the items on 2 different orders.
16 maja 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hello Alfredo, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue with your orders and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Item was delivered very fast and in…
Item was delivered very fast and in great packaging.
3 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Manuel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Simplicity
Easy to follow links from team Instagram to the site and immediately directed to exactly what I wanted. The site is a breeze to navigate. Shipping was speedy. Product was superb.
28 maja 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Erin, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Ultra fast shipping
Ultra fast shipping, very good quality product exactly as I expected.
Very happy with this purchase.
12 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Rico, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
I had sent the order back almost 1…
I had sent the order back almost 1 month ago and still have not had a refund!!! 😢…
22 maja 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Paul,
Thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
Upon further review, we have seen that your case has been resolved. If you feel that you might need more support, please don’t hesitate to contact our team emailing customerservice@mercedesamgf1.com .
Kind regards,
Mercedes AMG PETRONAS Formula 1 Team
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Egert, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
The packaging was good with stuff…
The packaging was good with authentic brand markings
13 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
thank you so much for taking the time to review us. Your review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Bret, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Don, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Angel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Quality products delivered in a record…
Quality products delivered in a record time with good packaging !
8 maja 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Mathias, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Matt, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Quick and good service.always nice to…
Quick and good service.always nice to have a package delivered from you.
11 czerwca 2024
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Gabrielle, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Odpowiedź od MERCEDES-AMG PETRONAS F1 Team
Hi Frank, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.