Shady Rays Recenzje 

565
•
Wynik TrustScore: 2.5 na 5

2,3

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered some of their limited edition Pappy and Company glasses, and all I received was a cheap pair of black sunglasses. I called and their team looked everywhere and could not locate them. They of... Zobacz więcej

Oceniono na 1 z 5

I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Zobacz więcej

Oceniono na 1 z 5

Ordered on 8/16, now 9/27 and still have not received sunglasses. No tracking information available, says waiting for details. My card has been charged. Seems like a scam. Wanted them for summer. Won’... Zobacz więcej

Oceniono na 5 z 5

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

565 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 26% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(565)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 65

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Customer Service, great products

Shady Rays has great customer Service. They have great sunglasses. I ordered progressive lenses and frames and knew they would be good but turns out my new sunglasses are great. The clarity of the lenses is so good.

10 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Nothing irritates me more when a…

Nothing irritates me more when a company makes a claim of free replacements if stolen or broken and then charges you to get replacements.
The sunglasses are OK. Saving up for Ray Bans.

10 kwietnia 2024
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Check out the details of our warranty here https://shadyrays.com/pages/protection-programs Our lost or broken protection does come with a processing fee but our craftsmanship warranty is a completely free replacement! We are sorry your experience went this way with our company let us know if we can do anything to fix it!

Oceniono na 1 z 5

Possibly the worst sunglasses I’ve…

Possibly the worst sunglasses I’ve owned. Lens quality similar to the cheap throw away you’d find at a gas station. They replaced the original pair for this issue but they were the same. Also sent an extra pair of a different style, same problem. Just can’t see clearly through them.

28 kwietnia 2024
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey There! We're so sorry to hear you are having an issue with your shades. We make our shades with high quality polarized lenses and materials and we stand behind our quality 100%. Please reach out to our team at support@shadyrays.com with details of the issue you are having and we would be happy to help!

Oceniono na 2 z 5

Took money but eventually got them

Took money, haven't shipped, don't respond to emails, don't answer phone, don't respond to texts.

After a very very lengthy time on hold, finally got a hold of someone and received glasses several days late.

The glasses themselves are nothing to write home about.

24 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

So cheap

So cheap, break easily and you can buy new ones for what they're worth as replacements. Then those will break and you'll get sick of it

9 stycznia 2024
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey there! I'm so sorry to hear you are unhappy with your shades. It sounds like you could be experiencing a Craftsmanship issue with a particular style. We back our shades 100% and are happy to look into this further for you. Please reach out to our team at support@shadyrays.com so we can help resolve the issue.

Oceniono na 1 z 5

SHADYrays is definitely SHADY

Just wanted to let you guys know the claims of “in the family for life” as the ad states and replacement for broken lost glasses are total BS. Early adopter here, 2019. Without customers like us this company wouldnt even be here anymore. They’d have come n gone like a fart in the wind. As an early adopter, What thanks do I get?? Cut off. Recently went to get a replacement pair and was told I wasn’t entitled to another. Sorry. Out of luck. They’ve changed policy since launch and now only offer 2 replacements. So over 5 years I’ve used my 2… that’s one set every 2 years. By no means abuse of the system. In fact, I feel that’s pretty responsible of me. They don’t. Told me to kick rocks. SHADYrays indeed.

1 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Bait-and-switch phony discount offers

They advertised 30% off so the $54 glasses, when added to cart, showed as $37.80
I went to checkout to order and luckily paid attention since the checkout process was charging me the full $54. I notified them of the problem and they just offered a lesser discount of 20% off. An ethical business would not attempt this kind of bait-and-switch tactic.

15 marca 2024
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey David, we are sorry to hear this happened to you. We do not want you to think of our company in this light! Here is a 30% off code which you should have gotten in the first place use code SPARK and be sure to let us know if we can do anything else for you. Again sorry for the trouble!

Oceniono na 5 z 5

I have got to say again

I have got to say again, as I always tell my friends and family Shady Rays are the best. I am a long term convert from another top of the line sunglasses manufacturer.
Shady Rays has always come through for me. They are my go to set of sunglasses, (I have about 6-7 pair.) Occasionally I use different pair for golf and then casual wearing. Customer support is second to none.
Scott
Connecticut

14 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great quality, low price, great service

Shady Rays has been exceptional. They're super affordable and my pai is actually really study and never fogs up. I have been super impressed with this company, and their customer service has been incredible and friendly. There's nothing about them I don't love.

19 lutego 2024
Opinia niezależna
Oceniono na 3 z 5

Cheaper quality than expected

The ordering process what pretty simple, however I don't think it was clear enough that the cost was in USD. Shipping took over 3 weeks, which is disappointing considering other products prlurchase from the same country and others further away arrived much more quickly. The sunglasses themselves are fine. The quality feels cheaper than expected, and the metal details actually look like chrome painted plastic. I was super excited to get these but honestly am little disappointed.

19 lutego 2024
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey Sam! I'm so sorry for the delay in shipping your order. We try to pick the best option but unfortunately, some areas may unexpectedly take longer than others. We make our shades with high quality frame and lens materials and stand behind our shades 100%. If you have any questions please reach out to our team and we would be happy to help!

Oceniono na 1 z 5

Should be called Sh *tty Rays

Should be called Sh *tty Rays. You could literally get this quality of sunglasses at a gas station and save yourself $50. Blown away by how poor the quality is. I took them out of the case and the frames are made of the kind of quality of plastic they use for plastic utensils.

Great marketing for a reason - the product is awful.

17 lutego 2024
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey Brian! We're sorry to hear these shades may not be for you. We make our shades with high quality materials and we stand behind our product 100%. We offer free returns and exchanges for 30 days after your purchase if you would like to try something else!

Oceniono na 5 z 5

Great customer service!

Sunglasses broke so I reached out to shady rays and they replaced them free of charge!! Maddie and Ashley were amazing. So quick to respond and get things handled for me. We will definitely be lifelong customers!

26 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Mariah from Shady Rays is great

Mariah, the Brand Ambassador who was assigned to my replacement request, was extremely attentive, prompt, and helpful. The style that I lost was discontinued but she offered me a number of excellent alternatives, and she was also kind and quick with a response. A big reason I keep using Shady Rays is their customer service. Thank You!

14 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great product, great people, and great company

I’ve used Shady Ray products for years now and they continue to be a great product that is also affordable. Every company will have some type of issue whether it be shipping, cost, service, etc. I he difference with Shady Rays is they stand by their product and always support the customer first.

3 stycznia 2024
Opinia niezależna

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