Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

“I ordered prescription sunglasses (Order #7257903), but the fit didn’t work for me — the frames sit on my cheeks and feel too wide. That part is subjective, but what’s disappointing is the lack of... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will co... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Zobacz więcej

Oceniono na 1 z 5

Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's gr... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

517 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Shady Ray's in a class by there self

They was super fast to ship my order. Also to answer any questions I had. I love the free replacement with no problems. I like the sunglasses as much as my oakley's. I even talked my wife out of her ray bans for the tangle free glasses which she loves by the way. I will buy from shady rays in the future.

20 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

“I ordered prescription sunglasses…

“I ordered prescription sunglasses (Order #7257903), but the fit didn’t work for me — the frames sit on my cheeks and feel too wide. That part is subjective, but what’s disappointing is the lack of customer service.
I’ve sent multiple emails within the 30-day return window and haven’t received a response. The glasses were only tried on indoors and are in new condition.
Hoping the company reaches out soon to resolve this.

18 kwietnia 2026
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey there! So sorry about the slow response! We want to make sure you can get these returned as they do not fit you! Could you shoot an email to leighm@shadyrays.com we will get this taken care of for you!

Oceniono na 3 z 5

I dislike the shady business practice…

I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will continue to replace them until my replacements are up but i'm done after that. I like the looks of them but they do not hold up any better than a gas station pair of sunglasses. My problem is the frames, always snap, and I am a very meticulous person. I understand paying a shipping fee but $30 processing plus shipping is ridiculous. I bought a pair of Carerra from sunglass hut with five year free replacement and it is actually free.

14 kwietnia 2026
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey there! Sorry to hear about your experience, if your shades are having craftsmanship issues we will have those replaced at no cost to you! If you'd like to send an email to me directly i'd be happy to help you out with your replacements! Jacobb@shadyrays.com

Oceniono na 1 z 5

Tint on glasses peeled

Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's groundhog day over there. Repeat the process with no results.. they suck at keeping their word. Buy another pair of glasses and dobt buy from this company, terrible, terrible, decision.

12 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I finally lost my sunglasses

I finally lost my sunglasses. I went back after 3 or 4 years to act on the “lifetime replacement policy” only to find out they cancelled it. Not sure how you cancel something like a “lifetime policy. Shady indeed……

29 stycznia 2026
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey there! So sorry about your shades, shoot me an email at jacobb@shadyrays.com and I will make sure we get your replacement handled for you!

Oceniono na 1 z 5

Liars

When I purchased sunglasses from Shady Rays it was said in writing that I had a lifetime replacement policy. 5 years later I finally need to make a claim and they say my 2 year period has expired. They are liars and cheats and I will never do business with them again.

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!

31 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

I was psyched to buy my first pair of…

I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Bought it on special and it wasn't what…

Bought it on special and it wasn't what I wanted, would only exchange at the retail price and it took 2 months of bitching to get that done. Now the incessant emails and text can't be stopped. They will rip you off. I took the screwing but now they won't shut up with the adds. There is no place to opt-out of this crap. Their customer severce is in a deep underground well some where with very limited understanding of your problems. They Suck

20 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Bad customer service

I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Shady Rays will have my business as…

Shady Rays will have my business as long as I need more sunglasses! Their customer service in on point, timely and I spoke to an actual person. They also have one of the best return policies I can remember dealing with. Great company!

12 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Shady Rays Love them!!

Originally, I found them on Facebook and thought I would give them a try. Thinking they would be a cheap product, I couldn't have been more wrong. I love the glasses more than any others I have owned.

10 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Dnt waste your money

I ordered 2 pair of sunglasses and they only sent one pair with a crappy hard case and won't refund my money or ship the pair owed to me. So unsatisfied and disappointed. The pair they sent wasn't worth the $59 on top of the extra I paid for the second pair.

27 września 2025
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey Tina! I'm sorry to hear you are disappointed with your purchase. I did look over your most recent order, order #6874906 and it does appear only one pair of Signature Series Black Glacier Readers (+2.0 strength) for $59 and one hard case for $10 were purchased, there was not a second pair of sunglasses purchased on that order. I apologize for any confusion! You are welcome to return the items for a full refund if you are still unhappy with your purchase. To get started, please visit returns.shadyrays.com and enter your order number along with your shipping zip code. From there, you can select the item(s) you'd like to return and choose whether you'd like to shop for an alternate pair or request a refund.
If you have any questions or need assistance at any point, please don’t hesitate to contact us. We’re here to help!

Oceniono na 5 z 5

Quality Products / Exceptional Customer Service

Shady Rays not only has high quality products, but they also have exceptional customer service. I have been highly satsifed with my purchases and beyond pleased with the response time, professionalism, knowledge, and handling of any inquiries I have had from a customer service perspective. I highly recommend this company!

16 września 2025
Opinia niezależna
Oceniono na 2 z 5

SHADY upsell they try to hide

Sunglasses are fine, but SHADY is darn correct. They AUTO add a crappy "Hard case" to your order and it's super easy, especially on a phone, to not see this little "slide" indicator that they've done that. It doesn't show up as another separate item or anything. Tacked on $10 for a crappy case I threw away. That is, in fact, shady.

7 września 2025
Opinia niezależna
Oceniono na 1 z 5

I bought sunglasses at a Shady Rays…

I bought sunglasses at a Shady Rays store at Mall of America in Bloomington, MN, live in Iowa. I bought these glasses on 8.22.25 and on 9.11.25, one of the damn arms on the sunglasses will not stay right like the other side and wobbles around loose. It seems the hinge on the over priced sunglasses does not work correctly only after 3 weeks of wear. Come on!

11 września 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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