I ordered some of their limited edition Pappy and Company glasses, and all I received was a cheap pair of black sunglasses. I called and their team looked everywhere and could not locate them. They of... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Zobacz więcej
Ordered on 8/16, now 9/27 and still have not received sunglasses. No tracking information available, says waiting for details. My card has been charged. Seems like a scam. Wanted them for summer. Won’... Zobacz więcej
Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.
Dane kontaktowe
40 Kingbrook Pkwy, 40067, Simpsonville, Stany Zjednoczone
- 213-817-5193
- team@shadyrays.com
- shadyrays.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 26% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I absolutely love shady rays…
I absolutely love shady rays sunglasses. I’m from Kentucky so they hometowm guys. But went to Piegon forge department soon as I walked in. The worker was a butthole. Very useless I asked a few question didn’t even attempt to answer or help me. I have a big head. Pretty much said they only make one style for a fat head. I will never go back into that store. And if the boys from Kentucky want to keep their name good. They should go down south and clean house
Awesome customer service and I love the…
Awesome customer service and I love the glasses.
Decent glasses. Hard to find delivery or contact info
I’ve ordered before and they are good, mid-level quality sunglasses. Don’t believe the claims of speedy delivery. It won’t happen.
Super happy
Super happy. Dealt with Clark, very quick to respond and has sent a replacement pair, for free. A very good product and ridiculously good customer services.
Bought the sunglasses to walk in
Bought the sunglasses to walk in. ( Talon)
Light weight and no slippage after sweating.
I’ve had them for a year and no problems.
Can’t say that about a leading brand that starts with an O.
Excellent quality
Ordered and received the Cayman glasses with prescription brown lenses. Quality and prescription were spot on. The brown lenses make everything outdoors pop. Especially the golf balls and tennis balls which is what I primarily use them for. Compared to Optery the quality difference is night and day. You pay a little more but the quality of Shady Rays is so much better.
I purchased Shady Rays sunglasses
I purchased Shady Rays sunglasses. I was wearing them in my hat and it started to rain a little. Finished and went inside and the gold flake came off and onto my ball cap. I thought wow this is why they have return policy. Well, so I thought. Sent pics into customer service. shady Rays said it was not a poor craftsmanship issue and would not provide with a new set as they advertise. Crap sunglasses. Don’t buy
Placed and order to try these glass 15…
Placed and order to try these glass 15 days free and either send them back or keep them then they charge you the 15th day. I was charged the 2nd day after ordering. Order status hasn't changed only says order placed and wont allow me to cancel the order SCAMMER

Odpowiedź od Shady Rays
Free replacement is not free
Free replacement is not free. You pay to replace and it is not cheap.

Odpowiedź od Shady Rays
The sunglasses did not fit and after a…
The sunglasses did not fit and after a few emails, they refunded my money.
Communication with customer service was not the best but my problem was resolved

Odpowiedź od Shady Rays
Bought 2 sunglasses for $65 each .
Bought 2 sunglasses for $65 each .. the lenses lasted 1 year and both started peeling. Asked for a replacement and they wanted to charge me $16 each to replace. This is unacceptable. These glasses aren’t cheap .. I could have paid 30-40$ more and got ray bans which last forever. These glasses are Amazon/temu quality for triple the cost .. not worth it

Odpowiedź od Shady Rays
Shady Ray's in a class by there self
They was super fast to ship my order. Also to answer any questions I had. I love the free replacement with no problems. I like the sunglasses as much as my oakley's. I even talked my wife out of her ray bans for the tangle free glasses which she loves by the way. I will buy from shady rays in the future.
I dislike the shady business practice…
I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will continue to replace them until my replacements are up but i'm done after that. I like the looks of them but they do not hold up any better than a gas station pair of sunglasses. My problem is the frames, always snap, and I am a very meticulous person. I understand paying a shipping fee but $30 processing plus shipping is ridiculous. I bought a pair of Carerra from sunglass hut with five year free replacement and it is actually free.

Odpowiedź od Shady Rays
Great prescription sunglasses
Great customer service and quality product. Prescription sunglasses are perfect.
Tint on glasses peeled
Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's groundhog day over there. Repeat the process with no results.. they suck at keeping their word. Buy another pair of glasses and dobt buy from this company, terrible, terrible, decision.
I finally lost my sunglasses
I finally lost my sunglasses. I went back after 3 or 4 years to act on the “lifetime replacement policy” only to find out they cancelled it. Not sure how you cancel something like a “lifetime policy. Shady indeed……

Odpowiedź od Shady Rays
Liars
When I purchased sunglasses from Shady Rays it was said in writing that I had a lifetime replacement policy. 5 years later I finally need to make a claim and they say my 2 year period has expired. They are liars and cheats and I will never do business with them again.
Great Customer Service
I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!
I was psyched to buy my first pair of…
I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.
Bought it on special and it wasn't what…
Bought it on special and it wasn't what I wanted, would only exchange at the retail price and it took 2 months of bitching to get that done. Now the incessant emails and text can't be stopped. They will rip you off. I took the screwing but now they won't shut up with the adds. There is no place to opt-out of this crap. Their customer severce is in a deep underground well some where with very limited understanding of your problems. They Suck
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